Digital Ops Engineering Dir

Posting date : 12/06/2024

Requisition ID : 29836

What You Can Expect

As the Digital Operations Director, you will play a pivotal role in ensuring the seamless operation of our advanced metering, data acquisition, and telemetry systems. These systems are essential for collecting critical performance and health data from our distributed renewable and energy efficiency project sites across the nation. You will be responsible for overseeing sites developed by ENGIE's development and delivery teams, as well as those managed by our Customer Care Field Services Team and engineered by our Customer Care Digital Engineering Team.


Your role will encompass a variety of business functions, including monitoring microgrid and solar performance, setting up condition and fault alarms, and overseeing battery energy storage systems. You'll also be responsible for tracking the performance of energy efficiency measures, conducting both preventative and reactive maintenance, troubleshooting issues remotely and on-site, and generating reports for customers and internal stakeholders.


Collaboration is key in this role. You will work closely with the Digital Engineering Director to select technologies that are not only cost-effective but also scalable and supportable. This partnership ensures that our systems remain at the cutting edge of technology while maintaining efficiency and reliability.


As the Digital Operations Director, you will be at the heart of our operations, ensuring that our systems run smoothly and effectively, and that our teams are equipped with the best tools and technologies to deliver outstanding service and performance.



What You’ll Bring

  • A minimum of a Bachelor's Degree with a focus in an Engineering or IT related discipline
  • A minimum of ten (10) years of experience in IT/Software Development or Support
  • Work history should include TCP/IP networking, serial communications, data acquisition systems or SCADA, Modbus RTU, Modbus TCP, and cellular data communications
  • Experience working with time-series data
  • Familiarity with SQL database concepts as they relate to data loading, storage, and reporting
  • An understanding of why data is important, how it is transformed into information, how it is acted upon by others in the organization, and how value is assigned to it
  • Self-leadership, direct leadership of a small team, and transversal leadership in non-supervisory situations



Additional Details

  • Must be willing and able to comply with all ENGIE ethics and safety policies
  • This role is eligible for our hybrid work policy
  • Must be available to travel domestically up to 30% of the time and with the need for some overnight trips
  • Must possess a valid U.S. driver’s license/clean driving record you will operate company vehicles and must be able to drive to site locations




Salary Range: $ 146,300.00 – $224,135.00 USD annually


This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.


ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 


In addition to base pay, this position is eligible for a competitive bonus / incentive plan.


At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.




ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  


At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.


We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.


If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.



We value internal mobility and will offer sponsorship for this role to internal candidates only.



The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 


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