{"id":10110,"date":"2026-02-24T14:30:11","date_gmt":"2026-02-24T13:30:11","guid":{"rendered":"https:\/\/engie-copro.my\/our-commitments\/ethics-compliance-and-privacy\/code-of-conduct-and-policies\/policies-and-procedures\/"},"modified":"2026-04-29T13:58:04","modified_gmt":"2026-04-29T11:58:04","slug":"policies-and-procedures","status":"publish","type":"page","link":"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/code-of-conduct-and-policies\/policies-and-procedures\/","title":{"rendered":"Policies and procedures"},"content":{"rendered":"\n\n<div id=\"block_fc1158b924d2f50b2efe400576b79551\" class=\"cp-edito-herobanner-centered relative teq-container content-center  noBg z-0 !pt-[115px] lg:!pt-[88px] lg:min-h-[75vh] nj-aura nj-aura--white\">\n    <div class=\"teq-grid relative z-0\">\n        <div class=\"col-span-10 flex flex-col items-center px-0 lg:col-start-3 lg:col-span-8 hero-top text-center\">\n\n            <div class=\"text-center desktop-only\">\n                <nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"mb-24 cp-breadcrumb desktop-only\">\n            <ol id=\"custom-breadcrumb\" class=\"nj-breadcrumb\"><li class=\"nj-breadcrumb__item\"><span><a href=\"https:\/\/www.engie.com\/en\/\" class=\"nj-link nj-link--sm nj-link--grayed nj-link-icon\">\n        <span aria-hidden=\"true\" class=\"material-icons\">\n            home\n        <\/span>\n        <span class=\"nj-sr-only\">\n            Home\n        <\/span>\n     <\/a><\/li>  <li class=\"nj-breadcrumb__item\" aria-current=\"page\">Policies and procedures<\/li><\/span><\/ol>    <\/nav>            <\/div>\n\n                            <div class=\"title mt-8\">\n                    <h1 data-trad class=\"nj-heading--2xl nj-weight--bold flex flex-col \">\n                        <p><span style=\"color: #007acd\">Policies<\/span> and procedures<\/p>\n                    <\/h1>\n                <\/div>\n            \n            \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_c6e07745649a718b55fb994afb2190b1\"\n     class=\"cp-media-full-screen teq-container relative nj-aura nj-aura--white \">\n    <div class=\"teq-grid  \">\n        <div class=\"col-span-12  lg:px-0 relative\">\n                        <div class=\"teq-grid\">\n                <div class=\"col-span-12\">\n                    <div class=\"media-wrapper relative\">\n\n                                                                                                            <button type=\"button\"\n                                        aria-label=\"Zoom on picture\"\n                                        aria-controls=\"modal-zoom\"\n                                        aria-haspopup=\"dialog\"\n                                        aria-expanded=\"false\"\n                                        class=\"absolute top-[4px] right-[4px] lg:right-[24px] lg:top-[24px]  nj-icon-btn nj-bg--white nj-color--primary nj-icon-btn--lg open-modal-zoom\">\n                                    <span aria-hidden=\"true\"\n                                          class=\"material-icons nj-icon-material nj-btn__icon nj-btn__icon--before\">fullscreen<\/span>\n                                <\/button>\n                                                    \n                                                    <picture class=\"flex\">\n                                <source media=\"(max-width: 767px)\"\n                                        srcset=\"https:\/\/www.engie.com\/app\/uploads\/2026\/03\/ECPD_Reference-documents-0925.jpg\"\/>\n                                <source media=\"(min-width: 768px)\"\n                                        srcset=\"https:\/\/www.engie.com\/app\/uploads\/2026\/03\/ECPD_Reference-documents-0925.jpg\"\/>\n\n                                <!--TODO AMBRE if zoom ajotuer classe : open-modal-zoom cursor-pointer  -->\n                                <img decoding=\"async\"\n                                        class=\"w-full object-fit-cover\"\n                                        src=\"https:\/\/www.engie.com\/app\/uploads\/2026\/03\/ECPD_Reference-documents-0925.jpg\"\n                                        alt=\"Document outlining ethics compliance and privacy policies with sections on integrity, compliance, and vigilance.\"\n                                \/>\n                            <\/picture>\n                                            <\/div>\n\n                                        <div class=\"transcription hidden\" data-video=\"\"\n                         data-video-webm=\"\">\n                                            <\/div>\n                    <p class=\"relative nj-text--xs italic mt-8 nj-color--tertiary text-end\"\n                       data-trad>\n                                            <\/p>\n\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_b165109c23ab4282c413bbedc3f2ddc1\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">The vigilance plan<\/h2>\n<p style=\"text-align: center\">You will find on this page the elements relating to ENGIE SA\u2019s vigilance plan and its implementation, taken in accordance with the French law on the duty of vigilance of parent companies and ordering companies.<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/vigilance-plan\/\" aria-label=\"Learn more \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">Learn more<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_2aa831e620281844b651b710dfef97f1\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">Control system<\/h2>\n<p style=\"text-align: center\">The monitoring of the implementation of the Group\u2019s Ethics, Compliance &amp; Privacy policies is based on an annual compliance procedure and a dashboard of some 15 indicators (including the distribution of ethics documentation, training, implementation of ethics policies, etc.).<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/code-of-conduct-and-policies\/policies-and-procedures\/control-system\/\" aria-label=\"Learn more \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">Learn more<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_8898246c3d59523af4672ab447594ca4\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">ENGIE Whistleblowing System<\/h2>\n<p style=\"text-align: center\">ENGIE has put in place a whistleblowing System that is open to all employees and stakeholders (suppliers, sub-contractors, unions, NGOs, etc.).This System supplements existing channels and strengthens the Group&#8217;s Ethics and Compliance efforts.<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/whistleblowing-system\/\" aria-label=\"Learn more \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">Learn more<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_fbd854bd4dd9e67a9ea0827df5750dc4\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">The Group&#8217;s integrity approach: fight against fraud and corruption<\/h2>\n<p style=\"text-align: center\">The principle of integrity is one of the five fundamental principles on which ENGIE founds its ethics and compliance policy. This policy is implemented through all of ENGIE&#8217;s procedures dedicated to the prevention of and fight against fraud, corruption and influence peddling. More broadly, the Group&#8217;s integrity approach is reflected in the observance by everyone of the principle \u201cbehaving honestly and promoting a culture of integrity\u201d.<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/code-of-conduct-and-policies\/policies-and-procedures\/the-groups-integrity-approach\/\" aria-label=\"Learn more \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">Learn more<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_ed3ed342d012bfa6209dd5f0ac0a2454\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">The Group&#8217;s human rights approach<\/h2>\n<p style=\"text-align: center\">Respect for others is one of the 4 principles that are the foundation of ENGIE&#8217;s ethics and compliance policies. The human rights referential provides a framework for implementing our principle of \u201crespect others\u201d and brings together all of ENGIE\u2019s commitments in the area of human rights.<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/the-human-rights-approach\/\" aria-label=\"The human rights approach \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">The human rights approach<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_e13bc0f316d40f9b1465b71d06797ce3\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">Ethical compliance system<\/h2>\n<p style=\"text-align: center\">The ethical compliance system provides a framework for implementing the principle that laws and regulations apply to each of us (ENGIE Ethics code of conduct, p.8). It outlines how the Group is organized to help implement all of the Group\u2019s ethics procedures and tools for monitoring compliance.<\/p>\n<\/div>\n            <\/div>\n                            <div class=\"cta-container flex justify-center items-center\">\n                    <a href=\"https:\/\/www.engie.com\/en\/our-commitments\/ethics-compliance-and-privacy\/code-of-conduct-and-policies\/policies-and-procedures\/ethical-compliance-system\/\" aria-label=\"Learn more \" target=\"\" class=\"nj-btn w-full lg:w-fit mt-[32px] lg:mt-[64px]\">\n                        <span aria-hidden=\"true\" class=\"material-icons\">chevron_right<\/span>\n                        <span data-trad=\"\">Learn more<\/span>\n                    <\/a>\n                <\/div>\n                     <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_dfa11d137d42992e4b23d241765c7ccb\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2 style=\"text-align: center\">ENGIE S.A. Declaration on modern slavery<\/h2>\n<p style=\"text-align: center\">ENGIE&#8217;s human rights commitments are based on the best international standards and on the national laws that apply to its activities, such as the French vigilance law and the British law on modern slavery.<\/p>\n<p style=\"text-align: center\">ENGIE shares the goals of the British law on modern slavery, and has put various measures into place to ensure that its operations and those of its supply chain do not involve modern slavery (including: slavery, forced work, and human trafficking).<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/www.engie.com\/app\/uploads\/2026\/03\/ENGIE-SA-Modern-Slavery-Act-Statement-2023-VAng.pdf\" target=\"_blank\" rel=\"noopener\">Read ENGIE S.A.&#8217;s Declaration on modern slavery for fiscal year 2023<\/a><\/p>\n<\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_2df4b270e968a21864a355499109ce0e\" 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id=\"paint2_linear_93037_3967\" x1=\"-1.73922\" y1=\"14.2134\" x2=\"46.8912\" y2=\"14.2134\"\n            gradientUnits=\"userSpaceOnUse\">\n            <stop offset=\"0.56\" stop-color=\"#007ACD\" \/>\n            <stop offset=\"0.82\" stop-color=\"#9261B7\" \/>\n        <\/linearGradient>\n    <\/defs>\n<\/svg>                <\/div>\n                <h2 class=\"text-center nj-heading--xl leading-none font-bold\" data-trad data-trad-html>\n                    Find instantly <span class=\"h-0 hidden lg:flex\"><br \/><\/span>answers to your questions                <\/h2>\n            <\/div>\n            <div class=\"col-span-12 mt-24 lg:mt-32\">\n                <div class=\"flex flex-wrap justify-center gap-8\">\n                    <a href=\"#\" \n    data-eva data-preprompted=\"What is the Global Framework Agreement signed by ENGIE?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What is the Global Framework Agreement signed by ENGIE?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does ENGIE protect the personal data of its customers and employees?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does ENGIE protect the personal data of its customers and employees?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does ENGIE take human rights into account in its activities?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does ENGIE take human rights into account in its activities?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does social dialogue work at ENGIE?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does social dialogue work at ENGIE?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does ENGIE act to ensure the health and safety of its employees and subcontractors?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does ENGIE act to ensure the health and safety of its employees and subcontractors?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"What are the Group\u2019s social and societal commitments?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What are the Group\u2019s social and societal commitments?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does ENGIE engage with its local stakeholders?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does ENGIE engage with its local stakeholders?<\/a>                <\/div>\n            <\/div>\n            <div class=\"col-span-12 flex justify-center place-items-center gap-4 mt-24 lg:mt-48\">\n                    <button data-eva=\"true\" type=\"button\" data-ask=\"true\" aria-haspopup=\"dialog\" class=\"nj-btn eva-btn nj-btn--lg w-full lg:w-auto\">\n    <span aria-hidden=\"true\" class=\"material-icons nj-icon-material nj-icon-material--inverse nj-btn--lg nj-icon-material--eva icon-white\">eva<\/span>\n    <span data-trad>Discover EVA<\/span>\n<\/button>            <\/div>\n        <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":9966,"menu_order":1,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[126],"formats":[92],"class_list":["post-10110","page","type-page","status-publish","hentry","tag-csr"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Policies and Procedures Overview - ENGIE<\/title>\n<meta name=\"description\" content=\"Discover ENGIE&#039;s policies on ethics, compliance, and human rights, including the vigilance plan and whistleblowing 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