{"id":16322,"date":"2026-03-03T11:39:17","date_gmt":"2026-03-03T10:39:17","guid":{"rendered":"https:\/\/uat.engiedotcom.myengie.com\/?page_id=16322"},"modified":"2026-04-07T16:31:55","modified_gmt":"2026-04-07T14:31:55","slug":"eva-engie-virtual-assistant","status":"publish","type":"page","link":"https:\/\/www.engie.com\/en\/eva-engie-virtual-assistant\/","title":{"rendered":"EVA &#8211; ENGIE Virtual Assistant"},"content":{"rendered":"\n\n<div id=\"block_2a0d611970441a7d0af4814e5a433826\" class=\"cp-edito-herobanner-centered relative teq-container content-center  noBg z-0 !pt-[115px] lg:!pt-[88px] lg:min-h-[75vh] nj-aura nj-aura--white\">\n    <div class=\"teq-grid relative z-0\">\n        <div class=\"col-span-10 flex flex-col items-center px-0 lg:col-start-3 lg:col-span-8 hero-top text-center\">\n\n            <div class=\"text-center desktop-only\">\n                <nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"mb-24 cp-breadcrumb desktop-only\">\n            <ol id=\"custom-breadcrumb\" class=\"nj-breadcrumb\"><li class=\"nj-breadcrumb__item\"><span><a href=\"https:\/\/www.engie.com\/en\/\" class=\"nj-link nj-link--sm nj-link--grayed nj-link-icon\">\n        <span aria-hidden=\"true\" class=\"material-icons\">\n            home\n        <\/span>\n        <span class=\"nj-sr-only\">\n            Home\n        <\/span>\n     <\/a><\/li>  <li class=\"nj-breadcrumb__item\" aria-current=\"page\">EVA &#8211; ENGIE Virtual Assistant<\/li><\/span><\/ol>    <\/nav>            <\/div>\n\n                            <div class=\"title mt-8\">\n                    <h1 data-trad class=\"nj-heading--2xl nj-weight--bold flex flex-col \">\n                        <p>Information regarding the use of the <span style=\"color: #007acd\">EVA assistant<\/span><\/p>\n                    <\/h1>\n                <\/div>\n            \n            \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_2d494357c786e474cd1be8900300f302\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><p>EVA (ENGIE Virtual Assistant) is a conversational service based on generative artificial intelligence technologies.<\/p>\n<p>In accordance with the requirements of the EU Artificial Intelligence Act and the General Data Protection Regulation, ENGIE is committed to ensuring transparent, responsible, and secure use of this technology.<\/p>\n<p>In this context:<\/p>\n<h2>Transparency<\/h2>\n<p>Users are informed that they are interacting with an artificial intelligence system. Responses generated by EVA are identified as coming from an automated system.<\/p>\n<h2>Reliability and Human Supervision<\/h2>\n<p>EVA is designed to provide responses based exclusively on content and information published by ENGIE. However, artificial intelligence may generate approximate or incomplete responses. ENGIE maintains a continuous supervision and improvement mechanism for the service.<\/p>\n<h2>Personal Data Protection<\/h2>\n<p>Interactions with EVA are processed in accordance with ENGIE&#8217;s personal data protection policy. No sensitive personal data should be transmitted via this assistant.<\/p>\n<h2>Responsible Use<\/h2>\n<p>EVA is an assistance tool intended to facilitate access to information and does not constitute legal, financial, or contractual advice.<\/p>\n<\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_586126fe72d78feffe616e8a3e24ba81\" class=\"cp-ai-questions teq-container nj-aura nj-aura--white relative\">\n        <div class=\"teq-grid top\">\n            <div class=\"col-span-12\">\n                <div class=\"flex justify-center mb-16 eva\">\n                    <svg width=\"55\" height=\"24\" viewBox=\"0 0 55 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n    <path\n        d=\"M40.8014 17.1059L38.5783 11.0303C38.4688 10.7608 38.3551 10.4408 38.2372 10.0703C38.1194 9.6998 38.0015 9.29981 37.8836 8.87035C37.7741 9.29981 37.6604 9.70401 37.5425 10.083C37.4246 10.4535 37.3109 10.7777 37.2015 11.0556L34.991 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offset=\"0.82\" stop-color=\"#9261B7\" \/>\n        <\/linearGradient>\n        <linearGradient id=\"paint1_linear_93037_3967\" x1=\"-1.7372\" y1=\"14.2134\" x2=\"46.8932\" y2=\"14.2134\"\n            gradientUnits=\"userSpaceOnUse\">\n            <stop offset=\"0.56\" stop-color=\"#007ACD\" \/>\n            <stop offset=\"0.82\" stop-color=\"#9261B7\" \/>\n        <\/linearGradient>\n        <linearGradient id=\"paint2_linear_93037_3967\" x1=\"-1.73922\" y1=\"14.2134\" x2=\"46.8912\" y2=\"14.2134\"\n            gradientUnits=\"userSpaceOnUse\">\n            <stop offset=\"0.56\" stop-color=\"#007ACD\" \/>\n            <stop offset=\"0.82\" stop-color=\"#9261B7\" \/>\n        <\/linearGradient>\n    <\/defs>\n<\/svg>                <\/div>\n                <h2 class=\"text-center nj-heading--xl leading-none font-bold\" data-trad data-trad-html>\n                    Find instantly <span class=\"h-0 hidden lg:flex\"><br \/><\/span>answers to your questions                <\/h2>\n            <\/div>\n            <div class=\"col-span-12 mt-24 lg:mt-32\">\n                <div class=\"flex flex-wrap justify-center gap-8\">\n                    <a href=\"#\" \n    data-eva data-preprompted=\"What is the purpose of ENGIE?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What is the purpose of ENGIE?<\/a>                <\/div>\n            <\/div>\n            <div class=\"col-span-12 flex justify-center place-items-center gap-4 mt-24 lg:mt-48\">\n                    <button data-eva=\"true\" type=\"button\" data-ask=\"true\" aria-haspopup=\"dialog\" class=\"nj-btn eva-btn nj-btn--lg w-full lg:w-auto\">\n    <span aria-hidden=\"true\" class=\"material-icons nj-icon-material nj-icon-material--inverse nj-btn--lg nj-icon-material--eva icon-white\">eva<\/span>\n    <span data-trad>Discover EVA<\/span>\n<\/button>            <\/div>\n        <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"formats":[92],"class_list":["post-16322","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>EVA: Your Virtual Assistant for Information - ENGIE<\/title>\n<meta name=\"description\" content=\"Discover EVA, the ENGIE Virtual Assistant, providing AI-driven support while ensuring transparency and data protection.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engie.com\/en\/eva-engie-virtual-assistant\/\" 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