{"id":9901,"date":"2026-01-30T12:22:53","date_gmt":"2026-01-30T11:22:53","guid":{"rendered":"https:\/\/engie-copro.my\/personal-data\/"},"modified":"2026-04-07T15:44:40","modified_gmt":"2026-04-07T13:44:40","slug":"personal-data","status":"publish","type":"page","link":"https:\/\/www.engie.com\/en\/personal-data\/","title":{"rendered":"Personal data"},"content":{"rendered":"\n\n<div id=\"block_3b47b29177e010eddaf28c330493e637\" class=\"cp-edito-herobanner-centered relative teq-container content-center  noBg z-0 !pt-[115px] lg:!pt-[88px] lg:min-h-[75vh] nj-aura nj-aura--white\">\n    <div class=\"teq-grid relative z-0\">\n        <div class=\"col-span-10 flex flex-col items-center px-0 lg:col-start-3 lg:col-span-8 hero-top text-center\">\n\n            <div class=\"text-center desktop-only\">\n                <nav role=\"navigation\" aria-label=\"breadcrumb\" class=\"mb-24 cp-breadcrumb desktop-only\">\n            <ol id=\"custom-breadcrumb\" class=\"nj-breadcrumb\"><li class=\"nj-breadcrumb__item\"><span><a href=\"https:\/\/www.engie.com\/en\/\" class=\"nj-link nj-link--sm nj-link--grayed nj-link-icon\">\n        <span aria-hidden=\"true\" class=\"material-icons\">\n            home\n        <\/span>\n        <span class=\"nj-sr-only\">\n            Home\n        <\/span>\n     <\/a><\/li>  <li class=\"nj-breadcrumb__item\" aria-current=\"page\">Personal data<\/li><\/span><\/ol>    <\/nav>            <\/div>\n\n                            <div class=\"title mt-8\">\n                    <h1 data-trad class=\"nj-heading--2xl nj-weight--bold flex flex-col \">\n                        <p>ENGIE.com Personal Data <span style=\"color: #007acd\">Protection Charter<\/span><\/p>\n                    <\/h1>\n                <\/div>\n            \n            \n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_d0011b73cdcb2965d738eddc696ea523\" class=\"cp-wysiwyg teq-container nj-aura nj-aura--white\">\n    <div class=\"teq-grid \">\n        <div class=\"col-span-6 xl:col-start-2 xl:col-span-10 lg:col-start-1 lg:col-span-12 \">\n                        <div class=\"teq-wysiwyg\">\n                <div data-trad data-trad-html><h2>Introduction<\/h2>\n<p>ENGIE SA, whose registered office is located at Campus ENGIE &#8211; 67 Rue Jules FERRY &#8211; 92250 La Garenne-Colombes, France, is required, as part of its activities, to process <strong>personal data<\/strong> (that of its employees, customers, subcontractors, suppliers, partners, and users of its website).<\/p>\n<p>ENGIE attaches particular importance to <strong>personal data protection<\/strong> and is committed to ensuring their confidentiality and security, in compliance with:<\/p>\n<ul>\n<li>The <strong>General Data Protection Regulation (GDPR &#8211; EU Regulation 2016\/679)<\/strong>,<\/li>\n<li>The <strong>Data Protection Act (Loi n\u00b0 78-17 du 6 janvier 1978 modified)<\/strong> (Loi Informatique et Libert\u00e9s),<\/li>\n<li>Any other applicable regulation regarding personal data protection.<\/li>\n<\/ul>\n<p>This <strong>Personal Data Protection Charter<\/strong> specifies the commitments of ENGIE SA to guarantee transparent and responsible processing of the data collected on <strong>engie.com<\/strong>.<\/p>\n<h2>Our Commitments Regarding Data Protection<\/h2>\n<p>ENGIE SA commits to respecting the following fundamental principles:<\/p>\n<ul>\n<li><strong>Transparency and information<\/strong>: You are informed about the use of your personal data and your rights.<\/li>\n<li><strong>Determined and legitimate purpose<\/strong>: Data is collected for specific purposes and is not subsequently processed in a manner incompatible with these purposes.<\/li>\n<li><strong>Data minimization<\/strong>: Only strictly necessary data is collected and processed.<\/li>\n<li><strong>Limited retention period<\/strong>: Your data is retained only for the time necessary for the defined processing operations.<\/li>\n<li><strong>Security and confidentiality<\/strong>: ENGIE implements appropriate technical and organizational measures to protect your data.<\/li>\n<li><strong>Respect for your rights<\/strong>: You can exercise your rights of access, rectification, erasure, and objection at any time.<\/li>\n<\/ul>\n<h2>Categories of Data Collected and Purposes<\/h2>\n<p>When you browse <strong>engie.com<\/strong>, we are likely to collect the <strong>following data<\/strong>:<\/p>\n<ul>\n<li><strong>Connection data<\/strong>: IP address, event logs, browser type, session duration.<\/li>\n<li><strong>Browsing data<\/strong>: pages visited, interactions with content, display preferences.<\/li>\n<li><strong>Data collected via forms<\/strong> (if applicable): last name, first name, email address, company, message.<\/li>\n<\/ul>\n<p>This data is collected for the following purposes:<\/p>\n<ul>\n<li><strong>Ensure the proper functioning of the site<\/strong> and improve the user experience.<\/li>\n<li><strong>Analyze content performance<\/strong> and optimize our services.<\/li>\n<li><strong>Manage your cookie and privacy preferences.<\/strong><\/li>\n<\/ul>\n<p>Details of the purposes related to cookies are available on our <a href=\"https:\/\/www.engie.com\/en\/cookies\/\">Cookie Management<\/a> page.<\/p>\n<h2>Legal Basis for Processing<\/h2>\n<p>The processing of your personal data is based on:<\/p>\n<ul>\n<li><strong>The legitimate interest<\/strong> of ENGIE SA to ensure the proper functioning and security of the site.<\/li>\n<li><strong>Your consent<\/strong> for non-essential cookies and trackers (statistics, marketing). You can manage your preferences via our <strong>Cookie Management Center<\/strong>.<\/li>\n<\/ul>\n<h2>Data Retention Period<\/h2>\n<p>Your personal data is retained only for the period necessary for the purpose of the processing.<\/p>\n<p>Specific retention periods are specified in our <a href=\"https:\/\/www.engie.com\/en\/cookies\/\">cookie management policy<\/a>.<\/p>\n<h2>Recipients of the Data<\/h2>\n<p>The collected data may be accessible to ENGIE SA&#8217;s <strong>technical service providers<\/strong> responsible for the operation and maintenance of the site.<\/p>\n<p>In the event of transmission to other third parties (including internal services of the ENGIE Group), this communication will be carried out in compliance with the laws in force and only if strictly necessary.<\/p>\n<h2>Security and Confidentiality<\/h2>\n<p>ENGIE SA implements <strong>adapted security measures<\/strong> to guarantee the confidentiality and integrity of your personal data:<\/p>\n<ul>\n<li>Protection against unauthorized access and data leaks.<\/li>\n<li>Encryption of sensitive data when necessary.<\/li>\n<li>Access control and supervision of processing operations.<\/li>\n<\/ul>\n<h2>Your Rights and How to Exercise Them<\/h2>\n<p>In accordance with the <strong>GDPR<\/strong> and the <strong>Data Protection Act<\/strong> (<strong>Loi Informatique et Libert\u00e9s<\/strong>), you have the following rights over your personal data:<\/p>\n<ul>\n<li><strong>Right of access<\/strong>: obtain a copy of your personal data.<\/li>\n<li><strong>Right to rectification<\/strong>: correct inaccurate or incomplete information.<\/li>\n<li><strong>Right to erasure<\/strong> (Right to be forgotten): request the deletion of your data under certain conditions.<\/li>\n<li><strong>Right to object<\/strong>: refuse the processing of your data for legitimate reasons.<\/li>\n<li><strong>Right to restriction of processing<\/strong>: temporarily restrict the processing of your data.<\/li>\n<li><strong>Right to data portability<\/strong>: retrieve your data in a structured format.<\/li>\n<\/ul>\n<p>You can exercise these rights by contacting ENGIE via this form: <a href=\"https:\/\/engiegbs.service-now.com\/gdpr_portal?id=gdpr_home\" target=\"_blank\" rel=\"noopener\">https:\/\/engiegbs.service-now.com\/gdpr_portal?id=gdpr_home<\/a>.<\/p>\n<p>If you believe your rights are not being respected, you have the possibility of filing a <strong>complaint with the CNIL<\/strong> (<a href=\"http:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>).<\/p>\n<h2>Contact for the Data Protection Officer (DPO)<\/h2>\n<p>ENGIE SA has designated a <strong>Data Protection Officer (DPO)<\/strong> with the <strong>CNIL<\/strong>. You can contact them at any time for any question relating to the protection of your data:<\/p>\n<ul>\n<li><strong>Email<\/strong>: <a href=\"mailto:dpo@engie.com\">dpo@engie.com<\/a><\/li>\n<li><strong>Form<\/strong>: <a href=\"https:\/\/engiegbs.service-now.com\/gdpr_portal?id=gdpr_home\" target=\"_blank\" rel=\"noopener\">https:\/\/engiegbs.service-now.com\/gdpr_portal?id=gdpr_home<\/a><\/li>\n<\/ul>\n<h2>Cookie Management<\/h2>\n<p>To find out more about cookie management and change your preferences, consult our dedicated page: <a href=\"https:\/\/www.engie.com\/en\/cookies\/\">Cookie Management<\/a>.<\/p>\n<\/div>\n            <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div id=\"block_ed061fda84998467267341336fa34959\" class=\"cp-ai-questions teq-container nj-aura nj-aura--white relative\">\n        <div class=\"teq-grid top\">\n            <div class=\"col-span-12\">\n                <div class=\"flex justify-center mb-16 eva\">\n                    <svg 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stop-color=\"#9261B7\" \/>\n        <\/linearGradient>\n    <\/defs>\n<\/svg>                <\/div>\n                <h2 class=\"text-center nj-heading--xl leading-none font-bold\" data-trad data-trad-html>\n                    Find instantly <span class=\"h-0 hidden lg:flex\"><br \/><\/span>answers to your questions                <\/h2>\n            <\/div>\n            <div class=\"col-span-12 mt-24 lg:mt-32\">\n                <div class=\"flex flex-wrap justify-center gap-8\">\n                    <a href=\"#\" \n    data-eva data-preprompted=\"What are the key milestones in ENGIE\u2019s history?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What are the key milestones in ENGIE\u2019s history?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"How does ENGIE ensure the safety of its installations?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    How does ENGIE ensure the safety of its installations?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"What are ENGIE\u2019s main markets today?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What are ENGIE\u2019s main markets today?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"What is ENGIE\u2019s purpose?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What is ENGIE\u2019s purpose?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"What role does ENGIE play in the energy transition?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What role does ENGIE play in the energy transition?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"In which countries is the Group present?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    In which countries is the Group present?<\/a><a href=\"#\" \n    data-eva data-preprompted=\"What is ENGIE?\" \n    class=\"flex w-full lg:w-fit border border-solid border-moderate px-[16px] py-[12px] nj-text--sm nj-color--primary no-underline eva-link justify-center text-center hover:bg-[rgba(0,40,70,0.1)] transition-colors duration-200\" data-trad>\n    What is ENGIE?<\/a>                <\/div>\n            <\/div>\n            <div class=\"col-span-12 flex justify-center place-items-center gap-4 mt-24 lg:mt-48\">\n                    <button data-eva=\"true\" type=\"button\" data-ask=\"true\" aria-haspopup=\"dialog\" class=\"nj-btn eva-btn nj-btn--lg w-full lg:w-auto\">\n    <span aria-hidden=\"true\" class=\"material-icons nj-icon-material nj-icon-material--inverse nj-btn--lg nj-icon-material--eva icon-white\">eva<\/span>\n    <span data-trad>Discover EVA<\/span>\n<\/button>            <\/div>\n        <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":14,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[113],"formats":[92],"class_list":["post-9901","page","type-page","status-publish","hentry","tag-group"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Personal Data Protection Charter - ENGIE<\/title>\n<meta name=\"description\" content=\"Discover ENGIE&#039;s Personal Data Protection Charter, ensuring transparency and security in the processing of your personal data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engie.com\/en\/personal-data\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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