ROLE SUMMARY:

The Sales Operations Structuring Manager provides a vital role in Sales Operations team.  They will manage Facility Deal Structuring, Contract Statement of Work Redline Reviews, and inbound tasks to Sales Operations for clarity and appropriate assignment.  This individual will also be expected to function as project manager on critical opportunities as identified and finally will proactively support the review and update of contract service statements of work and proposal scopes.

This individual will work with Sales, Delivery, Business Solutions Directors, Pricing, Legal, RFP team, Product Management and others in our organization. 

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:

The Sales Operations Structuring Manager will work with all client segments and multiple business units across the organization.  They are expected to provide project management on large or critical sales opportunities, ensure any opportunity tasks submitted are complete and will assign out as appropriate, they will manage the Statement of Work (SOW) redline review process internally and occasionally with clients, and will ensure any custom scoping provided for inclusion in proposals or contracts meets approval with appropriate delivery teams.

Deal Project Management (20%)

• Provide project management for large ($400K+) / critical opportunities through the pricing, proposal, redline reviews and delivery assurance process.
• Develop and manage those project teams which may include both internal and external resources and business partners coordinating and integrating project activities across operational and functional business lines.
• Define and manage deal risks, contingencies and risk mitigation strategies.
• Identify business stakeholders and effectively communicate project status, activities, etc. - both verbal and written.

Manage weekly Facility Deal Structuring Call: own agenda, notes, and action items (20%)

• Facilitate follow up meetings with internal team(s) to resolve action items.
• Facilitate one-off Facility Deal Structuring Call(s) as needed.

Direct the SOW redline review process for assigned deals both internally and externally, ensuring all pricing items are reviewed and approved by pricing via approval process.  Will also work with delivery to provide appropriate counters or acceptance of client redlines via SOW approval process (25%)

Responsible for management of the Sales Operations inbox and assign readied deals to appropriate owner.  Ensure all required components are included in the Opportunity and task for pricing / legal / proposal / redline review prior to tasking incoming requests to appropriate team. (25%)

Proactively manage the creation and validation of custom and standard scopes for services. (10%)

• Custom Scopes will be managed as defined in the Facility
• Deal Structuring Process.
• Standard scopes should be proactively reviewed with appropriate stakeholders to ensure SOWs remain valid and align with service delivered.

Decision authority: 

The Sales Operations Structuring Manager will have the authority to send tasking back to sales requesting additional information if identified criteria are not met such that pricing / legal / proposal / redline review cannot be appropriately completed based on the initial task submitted

The Sales Operations Structuring Manager will defer to Senior Manager Sales Operations for guidance on items as necessary.

Education/Certification/Knowledge:

• Bachelor’s degree in business, marketing or equivalent business experience.
• MBA and or PMP a plus

Experience: 

• 5 years minimum project management, sales support, contract review or combination thereof.

Skills/Abilities:

• Ability to successfully multi task on numerous open items.
• Experience with process improvement best practices
• Superior project management and strong financial acumen
• Strong communication skills / ability to communicate effectively with “C” level.
• Familiarity with Salesforce
• Collaborative negotiator comfortable in contract language negotiation. 

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The pay range for this role is: $70,000-$106,000. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.

SUMMMARY:
This position supports departmental operations; responsibilities include reading and interpreting utility bills and researching account details for the accurate data entry of on-going, resource and historical bills.

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:
• Read and interpret utility bills; research account details for the accurate data entry of on-going, resource and historical bills.
• Research and resolve account number/meter number changes.
• Review invoices for address change confirmation.
• Communicate / interface with internal customers to ensure data integrity.
• Indentification and research of billing situations requiring immediate attention or further actions.
• Assist in sorting / opening of incoming mail.

QUALIFICATIONS
Education/Certification/Knowledge

• Requires a high school diploma or GED.
• Minimum 1 year prior job experience, preferred.

Skills/Abilities: 

• Must have solid computer skills, including familiarity with Word, Excel, Outlook and Internet.
• Must have 10-key by touch, with a minimum of 9500 keystrokes per hour, with accuracy rating of 99% or above.
• Must be a team player who is detail oriented, dependable and adaptable.

• Must be flexible with schedule and available for overtime work as needed, including some weekends.
• Ability to stay focused with repetitive type of work.
• Other combinations of experience/education may be considered. 

WORK ENVIRONMENT

• Work schedules vary depending on department needs
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Traveling off-site to a local event occurs rarely and may be required
• Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employee

REQUIRED PHYSICAL ABILITIES

• Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time
• Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
• Sufficient near vision acuity to read information appearing on computer display screen, in handwritten forms, and printed on paper
• Adequate hearing and verbal abilities to communicate effectively in person and by telephone
• Ability to lift and carry a stack of forms and documents weighing up to 15 pounds

 Sr. Product Manager

Location: Hybrid Boston, MA

About ENGIE Impact:

Our Purpose: Make Sustainability Happen Today.

We’re on a mission to help the world’s largest companies achieve sustainability transformation.  And that’s where ENGIE Impact comes in, acting as the sustainability consulting division of ENGIE: we help our Customers on their end-to-end journey towards their ambitious net-zero journey from strategy to implementation through strategic consulting, global reporting and analytics.

This is an amazing opportunity to work at the heart of our world’s biggest challenge.

About Ellipse:

Ellipse is ENGIE’s Zero-Carbon Platform. It enables the world’s leading organizations to achieve ambitious, complex decarbonization and climate positive objectives. As a product manager, you will drive the development of new products and features designed to enable organizations accelerate their energy transition and sustainability transformation at speed and at scale to meet decarbonization objectives.

What you will find:

• A meaningful purpose
• A global cross-functional Team
• The ability to collaborate with our consultants and experts on complex challenges

What you will do:

• Contribute to the definition of a product vision and drives efforts to realize the vision
• Support the development of strategic product roadmaps
• Coordinate with other departments to ensure collaboration and timely execution of product roadmap development
• Understand market needs and user pain points, craft solutions to address them, phase delivery to enhance business value incrementally.
• Work closely with engineering and design to bring new product concepts to life, follow through all phases of development, including post-release.
• Responsible for managing the end-to-end development of products, executing across cross-functional teams and into production
• Manage the planning process, value definition, feature prioritization and ongoing product roadmap
• Aid in the ongoing market sensing activities that employ Voice of the Customer initiatives. Investigates the drivers behind stated user needs and point points and synthesizes information into refined user requirements/stories
• Work with key technical and UX roles to leverage different types of testing to validate and optimize product usability
• Proactively manage risks and issues for a product and works with other teams to resolve dependencies
• Actively manage stakeholder expectations and communicate status changes that may impact upstream or downstream
• Responsible for working with marketing to evaluate and execute product marketing outreach programs via collateral, sales tools, training materials and other marketing tools
• Develop product level messaging and feature/benefit statements for external and internal presentations
• Proactively grow collaborative relationships with business and user stakeholders to establish feedback loops and ongoing buy-in

About you:

What we are looking for:

• 5-10 Experience having delivered excellent software products, ideally BtB consumer-facing applications.
• Prior domain expertise or a strong passion for sustainability, carbon management or supply chain is highly desirable.
• Fantastic analytical skills, ability to solve problems quickly, establish frameworks, ability to think on your feet and generalize solutions.
• Demonstrated ability to effectively define and deliver innovative solutions that meet customer needs in conjunction with cross-functional partners.
• Excellent oral and written communication skills tailored for each of a wide variety of audiences including customers and C-level.
• Demonstrated ability to translate concepts into viable products or business solutions.
• Entrepreneurial spirit, creative, and proactive approach to problem solving.
• Ability to effectively work with and influence cross-functional teams to achieve results.

Nice to have:

• Experience with Aha and Miro
• French speaking

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Summary:

The Associate Director, Marketing – APAC is responsible for the strategic oversight and day-to-day management of the marketing and external communication initiatives. In addition to the direct marketing responsibilities, this role will also play a leadership role supporting and animating the other commercial team members across commercial disciplines for the region and act as a representative of APAC into global initiatives and programs.

Primary Functions and Essential Responsibilities:

• Act as a key partner to the business leads (sectors and practice areas), gaining a deep understanding of the GTM priorities and commercial strategies for the APAC region
• Build strong relationships with the business (MD/Ds) to ensure active participation and understanding of marketing programs
• Build and communicate short and mid-term marketing strategies, with a focus on maximizing resourcing and budget to best deliver against regional objectives
• Orient your team and resourcing against the commercial strategies, keeping a keen eye on the full path of marketing generated leads and pipeline contribution – continuously leveraging the marketing team as revenue drivers
• Set and execute the APAC regions external communication programs and editorial strategy, including the management of the external PR agency.
• Proactively manage and build relationships with external partners and clients to support cross-business marketing and business development initatives
• Partner with other commercial functions (client development, sales operations, sales enablement) to ensure local top-of-funnel programs and operating smoothly and we have a good feedback loop across the commercial dimensions
• Keep a strong connection to the global commercial leadership team and other regional marketing leaders to find ways to increase efficiency and collaboration on initiatives as well as ensure the APAC perspective is understood an present when applicable.
• Serve as a leader to the  APAC Commercial team coaching and inspiring the broader commercial operations teams
• Act as the end-to-end commercial representative for the APAC region for global topics and workshops
• Directly manage and coach one direct report (opportunity to grow the team)

Qualifications

Education, Certification, Knowledge

• Bachelor’s degree in business, communications

Experience

• 10 plus years experience as a senior marketing professional, driving end-to-end marketing programs
• 3-5 years direct experience managing teams
• Experience and ability to demonstrate work across the APAC region (multiple countries), with a clear understanding of different market dynamics and approaches to marketing
• Experience working in a matrixed organization
• Experience managing budgets

Skills and Ability

• Demonstrated a successful track record of setting marketing strategies and executing them effectively  
• Strong project and program management skills across marketing disciplines
• Experience managing a team and coaching junior employees
• Ability to demonstrate the ability to work with senior and executive stakeholders, representing the role of marketing in the commercial process  
• Excellent verbal, written and presentation skills with the keen ability to build compelling presentation PowerPoints
• Demonstrated ability to motivate others.
• Self-starter with the ability to manage multiple projects and collaborate with a variety of colleagues, matrix relationships, internal clients, senior management, etc.
• Proficient in Microsoft Suite

ENGIE Impact partners with companies to accelerate decarbonization efforts worldwide. ENGIE Impact’s comprehensive engagement model goes from strategy to implementation including data excellence and digital tools, project delivery expertise, and financing support. An authentic long-term partner, ENGIE Impact establishes credible paths to hit difficult carbon reduction metrics while sharing commitments and accountability across portfolios. With 20 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of over 1,500 clients, including 25% of the Fortune 500 Companies.

ENGIE Impact is part of the ENGIE Group, a global leader in the transition toward a carbon-neutral economy through reduced energy consumption and more environmentally friendly solutions.

Job Description

The SE Program Manager will lead strategy and implementation of sales enablement activities in the Americas that drive ongoing capacity-building in the most critical knowledge and proficiencies that enable ENGIE Impact’s full commercial partnership potential to deliver client decarbonization ambitions.

Program Management

• Participate/support business and commercial partners in development of Regional (Americas) commercial objectives and go-to-market (GTM) plans.
• Lead development and validation of Regional Sales Enablement (SE) Strategy derived from regional GTM and aligned to SE’s mission and strategy, which includes four focus areas:
  • Knowledge Management
  • Sales Excellence
  • Growth Levers
  • Linkage to ENGIE Group
• Partner with Director of Training, SE team and other commercial and business partners to design Regional SE Plan to realize the Regional SE Strategy. Plan shows programs, timeline, stakeholders, outcomes and key performance indicators for the year’s capacity-building activities in alignment with the regional GTM and relevant global priorities.
• Integrate manager training into Regional SE Strategy and Plan to  empower sales team leaders to support and reinforce training of their teams 
• Possess strong ability to identify, forge and grow relationships with key ENGIE Impact stakeholders to enable comprehensive and intimate understanding of Regional priorities and to ensure their representation in all stages of the Regional SE Strategy & Plan process.
• Work with Director of Training as a training method subject matter expert to optimize design of capacity building efforts to critical variables such as audience, key outcomes, urgency, scale of opportunity, etc.
• Responsible for collaboration with business partners in Marketing, Account Management, Sales, Strategy, Implementation and others to organize, plan, deliver and evaluate SE activities.
• Exchange regularly with other Program Managers to share insight, learnings and improve program performance.
• Bring creative approaches to training that promote participation and adoption.
• Develop and regularly report program progress against key performance indicators.
• Actively participate in development of professional skills, knowledge and proficiencies to be successful in current and potential future roles through ENGIE Impact’s Annual Individual Development Program.
• Embody and help to create a culture aligned to ENGIE Impact’s core values – trust, care, accountability, OneENGIE and Safety & Integrity – through all aspects of the role.
• Be a positive ambassador of SE throughout ENGIE.

Qualifications

• Bachelors Degree required
• Degree in Learning and Development-related discipline, energy, sustainability or other similar fields are preferred.
• Formal training or certification (CPTM, CIT, CLDP) in Learning and Development-related field is preferred.
• Formal training in project and risk management - PMP (Project Management Professional) - certification a plus.
• 5+ years hands-on program management experience including leadership of large, complex programs and corporate strategic projects.
• Demonstrated experience working across multiple stakeholder groups to develop and implement programs that deliver most critical priorities and outcomes.
• Skilled in relationship development and navigation to inspire participation and program success.
• Experience measuring and reporting program performance to support continuous improvement.

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The pay range for this role is: $97,000-$146,000. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.

SALES ENABLEMENT PROGRAM MANAGER

Global Market Development

EMEA-APAC

While society is making strides toward a sustainable future, it isn’t happening fast enough.

ENGIE Impact delivers sustainability solutions and services to corporations, cities and governments worldwide. We help organizations accelerate their sustainability transformations by providing end-to-end solutions that are environmentally and economically beneficial and result in long-term growth.

From strategy to implementation, our goal is to help our clients embed sustainability throughout their operations, saving money and resources, and reducing their impact on the environment.

ENGIE Impact is unique because we can leverage ENGIE Group’s world-class expertise in zero-carbon energy, mobility, and buildings as well as innovative digital tools and financing capabilities to offer our clients a true end-to-end solution.

The Sustainability Solutions group within ENGIE Impact is a growing team of deep experts and top-tier consultants who are translating these capabilities into solutions for our clients’ most complex challenges.

With 16 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of 1,000 clients, including 25% of the Fortune 500 Companies, across more than 1,000,000 sites.

Ready to act Right Now, for Tomorrow?

Job Description

The SE Program Manager will lead strategy and implementation of regional sales enablement activities that drive ongoing capacity-building in the most critical knowledge and proficiencies that enable ENGIE Impact’s full commercial partnership potential to deliver client decarbonization ambitions.

Primary Functions and Essential Responsibilities

• Participate/support business and commercial partners in development of Regional (EMEA + APAC) commercial objectives and go-to-market (GTM) plans.
• Lead development and validation of Regional Sales Enablement (SE) Strategy derived from regional GTM and aligned to SE’s mission and strategy, which includes four focus areas:
• Knowledge Management
• Sales Excellence
• Growth Levers
• Linkage to ENGIE Group
• Partner with Director of Training, SE team and other commercial and business partners to design Regional SE Plan to realize the Regional SE Strategy. Plan shows programs, timeline, stakeholders, outcomes and key performance indicators for the year’s capacity-building activities in alignment with the regional GTM and relevant global priorities.
• Integrate manager training into Regional SE Strategy and Plan to  empower sales team leaders to support and reinforce training of their teams 
• Possess strong ability to identify, forge and grow relationships with key ENGIE Impact stakeholders to enable comprehensive and intimate understanding of Regional priorities and to ensure their representation in all stages of the Regional SE Strategy & Plan process.
• Work with Director of Training as a training method subject matter expert to optimize design of capacity building efforts to critical variables such as audience, key outcomes, urgency, scale of opportunity, etc.
• Responsible for collaboration with business partners in Marketing, Account Management, Sales, Strategy, Implementation and others to organize, plan, deliver and evaluate SE activities.
• Exchange regularly with other Program Managers to share insight, learnings and improve program performance.
• Bring creative approaches to training that promote participation and adoption.
• Develop and regularly report program progress against key performance indicators.
• Actively participate in development of professional skills, knowledge and proficiencies to be successful in current and potential future roles through ENGIE Impact’s Annual Individual Development Program.
• Embody and help to create a culture aligned to ENGIE Impact’s core values – trust, care, accountability, OneENGIE and Safety & Integrity – through all aspects of the role.
• Be a positive ambassador of SE throughout ENGIE.

Qualifications - Do you tick all the boxes?

We are looking for talented and motivated people to create the future of sustainability transition. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow. 

• Bachelor’s Degree
• Learning and Development-related discipline preferred.
• Formal training or certification (CPTM, CIT, CLDP) in Learning and Development-related field is preferred.
• Formal training in project and risk management - PMP (Project Management Professional) - certification a plus.
• Formal training or education in sustainability, energy or related fields strongly preferred. 
• 5+ years hands-on program management experience including leadership of large, complex programs and corporate strategic projects.
• Demonstrated experience working across multiple stakeholder groups to develop and implement programs that deliver most critical priorities and outcomes.
• Skilled in relationship development and navigation to inspire participation and program success.
• Experience measuring and reporting program performance to support continuous improvement.
• You speak English fluently. Knowledge of French or another EMEA language is a plus.

Work location: one of our EMEA office (Brussels, Paris, London, Berlin or Dusseldorf).

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

SUMMMARY:  

The Commercial Data Analyst will support Marketing Operations with day-to-day tasks involving leads, Salesforce data management, and reporting. The role will primarily focus on conducting audits within Salesforce, serving as a liaison for Client Development technology, and helping with data cleanliness related to our target market. They will also assist with daily lead verification, allocation, and target list creation, as well as collaborating with bigger data projects and analysis of opportunity, lead, contact, and other CRM data quality. 

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: 

Role Specific: 

• SQM Audit governance within Salesforce 

• CD related opportunity audit 

• TAM (Total Addressable Market) Maintenance 

• Cleaning historic data 

• Contact appending / enrichment 

• Sector alignment and re-assignments 

• Client Development partner for monthly/quarterly reporting, auditing of CD data entry, data appending, dashboard/report upkeep, task re-assignation 

• CD Techstack POC – Apollo, Zoominfo, logging Salesforce requests on behalf of of team. 

General Team Shared 

• Contact Us form routing for inbound leads 

• Reviewing inbound requests from internal stakeholders for target lists for use within marketing campaigns, and providing feedback  

• Support data compiling for use in presentations, quarterly reports, and specific project delivery needs 

• Assisting with driving data hygiene by encouraging proper data inputs into CRM (Salesforce). 

• Pulling data from Zoominfo or other firmographic data platforms to append contact information within the CRM. 

• Assisting with data compilation for Salesforce-related projects: reporting, cleaning, account creation, and contact/lead updates 

QUALIFICATIONS:

Education/Certification/Experience 

• Bachelor’s Degree in Marketing, Business, IT, or other similar courses, or equivalent experience 

• Experience with Salesforce CRM reporting, administration, and dashboard building is required 

• At least 2 years of relevant professional experience in a corporate environment, shared services, or other similar models 

Requirements: 

• Proficiency in MS Office tools and strong experience with O365 and Microsoft Excel 

• Fluency in English 

• Ability to self-start and work on multiple projects simultaneously 

• Experience with TCRM/Tableau or PowerBI  

• Intermediate proficiency in MS Office tools and experience with O365, with strong emphasis on Microsoft Excel 

• Knowledge of Salesforce Administration (including report/dashboard building, Lead/Contact management and Lead conversion) 

Skills/Abilities:

• Experience managing tickets through inbound portal ticketing system
• Ability to communicate complex data points into simplified terms and share with stakeholders
• Navigating CRM system administration, such as Salesforce and being able to build dashboards/reports