Job Title: Marketing Manager                         

Department: Commercial    

Reporting Line: Head of Commercial

Location: Mozambique, Maputo      

HL: 15

About ENGIE Energy Access

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in 9 countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.3 million customers and more than 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.

www.engie-energyaccess.com

Job Purpose/Mission 

The Marketing Manager is a key part of the Commercial team responsible for the development and execution of strategic & tactical sales and marketing initiatives for the EEA organization across Mozambique.  This role will be responsible for contributing to the development and overseeing the execution of strategic & tactical marketing activities to bring life changing products to millions of customers and overall commercial success for the business.

The preferred candidate should have robust experience with sales-driven marketing and trade visibility initiatives in Mozambique.

Responsibilities

• Strategy – In collaboration with the Head of Commercial, own the development of the overarching marketing strategy for EEA Mozambique, with specific focus on customer segmentation, go to market strategies for new product launches and key customer insights to deliver superior results
• Marketing Operations – Be a thought partner to and support country teams in the development of impactful marketing strategies, plans and campaigns to support the sales, customer finance, CX and product functions in meeting the country’s business goals and objectives
• Create and cascade frameworks & tools for execution of sales and promotional campaigns, trade marketing across the EEA markets
• Performance Management - Create benchmarks, best practices and tools for country marketing teams to plan, implement and monitor the performance of their activities, such as: marketing campaign plans, customer segmentation analysis, ROI metrics & measurement, budgeting and reporting processes.
• Marketing support – Coordinate regular trainings and provide general support to country marketing teams in identified areas of improvement. Also, collaborate with and provide support to other global departments such as product, customer experience, customer finance
• Budget management – Develop and manage the department budget and support Country teams in setting budgets aligned with marketing strategy/mix ambition.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Knowledge and skills 

Experience:

• At least 6 - 8 years’ experience in marketing with advertising agency, renewable energy and/or FMCG experience in Mozambique
• Experience with building and managing marketing teams
• Ability to utilize data to measure activity and extract key insights to iterate and refine initiatives
• Ability to identify target audiences, develop strategy and employ tactics that engage, inform and motivate them
• Highly innovative and collaborative, with excellent interpersonal and influencing skills
• Ability to collaborate with teams across a variety of locations and cultures
• Excellent project management skills paired with great attention to detail
• Exceptional verbal, written, and visual communications skills
• Self-starter and ability to work independently

Qualifications:

• Bachelor’s degree in marketing, business, communications, or a related field

Language(s): 

• English
• Portuguese

Technology:

• Experience in technology required for the role

What We Offer:

• Hands-on experience in project management and training coordination within a leading solar energy company.
• Mentorship and professional development opportunities.
• A collaborative and supportive work environment.
• The chance to contribute to meaningful projects that impact communities through sustainable energy solutions.

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

Job Purpose/Mission

The Zonal Sales and Collection Officer will be responsible for recruitment, retention and training of agents and support the zonal sales and collection manager in sales and collection.

Responsibilities

• Trainings of agents within the zones.
• Conduct and support customer education clinics within the zone.
• Develop individualized training plans for underperforming agents through trade accompaniment.
• Develop new approaches and techniques for making improvements in training programs.
• Measure the performance of trainees after the session.
• Screen and recruit agents that have a commercial and Credit (collection) Personality.
• Support the update of training materials.
• Maintain and update records of training sessions.
• Schedule training of new and old agents.
• Stay updated with current market trends and the changing demands of the zone sale environment.
• Support the zonal sales and collection manager in the management of the sales and collection agents, and area agent leads in the sales and collection activities to deliver targets.
• Working with tight deadlines and providing valuable input on projects to enhance and customize training processes to exceed operational needs.
• Diligently provide regular detailed status reports to your team while providing recommendations on corrective action if deliverables are in jeopardy

Knowledge and Skills

Experience:

• 3 years’ experience within service subscription industry/Micro Finance/Asset financing leading a team.
• Sales Success Track record
• Loan Sales & Portfolio Management experience
• Experience in the development of Sales Strategies and loan collection strategies
• Computer skills in a Microsoft Windows environment
• Good oral and written communication
• Experienced at multitasking under pressure against demands and deadlines, whilst always maintaining a positive and constructive attitude and demeanor
• Evidence of the practice of a high level of integrity, professionalism, confidentiality and maturity
• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision
• Excellent organizational skills and attention to detail
• Agility and innovation

Qualifications:

• Diploma/Bachelor’s degree.

Language(s):

• English
• Kiswahili

Job Title:  L3 Software Engineer (Rails) 

Department: Digital 

Reporting line:  Head of Software Engineering 

Location: Kampala or Nairobi 

Job Grade: 16 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission   

We are looking for a full-stack software engineer to join our digital team and help us to deliver affordable solar power to emerging markets. If you are confident in the Rails world and if you want to create real, positive impact with your work, please reach out to us. 

This position offers a great opportunity to directly contribute to the success of a mission driven company with social and environmental impact. You will work closely with our stakeholders and users in Africa and beyond. 

Our small, self-organized, distributed team (Kampala / Berlin / Nairobi) develops the backbone of our operations, which we also provide to other businesses in the PAYGo sector as Software as a Service – see https://paygee.com. 

Responsibilities  

• Participate in the software planning sessions, together with product managers and engineers to discuss delivery time estimates, risks and key practical considerations such as technical debt, feasibility at scale etc.  

• Own initiative and complete it from start to finish, provide guidance to other engineers and deliver a complete solution subject to all engineering best practices, timeline considerations and potential dependencies in the software with no supervision.  

• Represent technical team in business conversations in a range of scopes and work closely with stakeholders to deliver solutions which fit the needs of the business and provide fairly accurate effort estimates and risk assessment  

• Participate in Peer-Review, identify and document technical debt and contribute to delivering high quality software solutions  

• Participate and strongly contribute to architectural discussion on important areas of software that impact performance and reliability of our software. Identify and communicate risk in approaches or implementation details, technical debt, assumptions, etc.  

• Contribute to change of processes, adoption of best industry practices and mentor junior engineers and provide technical guidance  

• Provide support where engineering intervention is required (e.g. due to bugs or performance problems) 

Knowledge and skills    

Experience:  

• 5 years of practical experience in software engineering of which at least 2 years in senior or lead role  

• Programming language proficiency in Ruby and Rails and front-end/JavaScript frameworks  

• Proven track record of building quality software with TDD  

• Strong knowledge of software engineering design and architectural patterns   

• Experience creating and maintaining scalable web applications with high availability, observability and structured logging  

• API design to scale in Ruby  

• Good knowledge of object relational mappers and their implementation design patterns  

• Appreciation for detailed source code documentation and organized code structuring  

• Software deployment pipelines and best practice (CI/CD)  

• Excellent knowledge of computer algorithms and solid computer science fundamentals  

• Excellent written and verbal communication skills in English 

Good to have experience   

• Experience in developing large production grade web applications with python, java or Go 

• Forward thinking with ability to recognize the impact of technology in business 

• Strong foundation on distributed systems 

• Knowledge of container orchestration using Kubernetes 

• Server backend management experience (Linux, MySQL, Puma, Apache, Nginx, etc.) 

• Good knowledge on application security 

• Knowledge of Amazon Web Services (AWS) and its services, such as, but not limited to, EC2, RDS, EBS, S3, Lambda functions 

Qualifications:  

• Bachelors or Masters in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science are preferred) 

Language(s):   

• English  

• French is a plus  

 Our Technology Stack:  

• Web framework: Rails 5 

• Background task: Sidekiq 

• Front-end: ActiveAdmin, VueJS, Angular 

• API: Grape, Devise 

• TDD: RSpec 

• Search: Thinking Sphinx 

• Storage: MySQL, Mongo, Cassandra, Redis 

• Source Control: Gitlab selfhosted for git and CI/CD 

• Deployment: Capistrano, Ansible 

• Fresh Ideas Always welcome! 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.   

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!   

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGO) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), 2.5 million customers and more than 12.5 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com  

www.linkedin.com/company/engie-africa

Job Purpose/Mission 

The Talent Management Centre of Excellence (COE) lead is responsible for shaping and executing a cohesive talent management strategy that aligns with EEA’s overarching business objectives. This strategic role fosters a culture of continuous growth, high performance, and future readiness across all EEA operations.

Leading a global team, the TM COE Lead will oversee key talent functions including talent acquisition, onboarding, learning and development, succession and performance management, This role is pivotal in building and sustaining a high performing workforce by identifying and nurturing top talent, driving business continuity and enabling career growth opportunities.

Through strong collaboration with business leaders and the People & Culture teams across all markets, the TM COE Lead will ensure implementation of a consistent and effective performance management framework, support leaders in managing talent and performance challenges and help embed a development oriented mindset throughout the organization. 

The ideal candidate

You are a passionate talent leader with a strong track record in driving people development and organizational growth. You communicate with clarity, influence at the executive level and turn strategy into action. With 2 -3+ years of hands on experience in talent management, you have delivered impactful programs across borders. You bring global perspective having worked in a multinational and outside of your home country and understand the unique challenges of diverse teams. Experience with HRIS Systems, project management, and consulting on people issues is essential. If you have helped organizations unlock their potential, we want to hear from you.

Responsibilities

• Develop global strategies, policies, and tools to guide talent management across EEA.
• Craft the EEA talent acquisition strategy to ensure a positive experience for candidates and hiring managers, identify skilled and mission-aligned team members, and balance efficiency with candidate quality.
• Manage executive requirements in collaboration with the Talent Acquisition team and senior leadership.
• Lead the sourcing and building of candidate pipelines for hard-to-fill roles.
• Oversee the annual performance management cycle and foster a culture of performance and feedback.
• Create strategies and systems to identify and nurture top talent and support the growth of team members.
• Develop internal talent pipelines and maintain regular touch points with team members identified for critical roles.

• Conduct annual succession planning, identifying opportunities and gaps, and developing strategies to support business continuity.
• Enhance onboarding processes across EEA, including Global Onboarding, Manager Onboarding, and In-Country Onboarding.
• Develop and implement a learning needs assessment methodology for EEA.
• Oversee the development of digital learning solutions.
• Lead the development and implementation of EEA’s leadership programs.
• Drive innovation through the MySol Academy, aligning with L&D initiatives to enhance our global catalogue and empower all employees with the skills to support internal and external customers, achieve goals, and deliver business results.
• Identify, engage, and manage relationships with external vendors, including recruitment agencies, learning partners, and technology systems.
• Measure and report on the impact of talent initiatives.
• Manage and review the team budget to ensure sufficient financial resources are available.
• Provide advice on research and development to continuously improve people practices.

At EEA, we set high standards for our managers, who are pivotal in delivering outstanding experiences for both our customers and team members. Our managers are instrumental in achieving EEA's ambitious goals, while also honing their leadership abilities and fostering the development of their direct reports.

We believe that great managers:

• Deliver ambitious results: As a high-performing and accountable leader, you foster an environment that encourages effective action and bold decision-making, driving successful outcomes and results.
• Act with integrity: As an ethical leader, you are honest, respectful, objective, and transparent, building a foundation of trust and openness.
• Inspire and mentor the team: As an inspirational leader, you lead by example - you walk the talk, empowering and coaching your team with trust and humility.
• Be accessible: As an accessible leader, you cultivate deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: As an inclusive leader, you champion diversity and create a sense of belonging.

Requirements:

Knowledge and Experience:

• 10+ years in HR leadership roles.
• 2–3+ years managing Talent Management, L&D, and Performance Management.
• Exceptional communication and stakeholder management skills.
• Proven ability to influence, coach, and partner with executive leaders.
• Strong project management skills with a global track record.
• Expertise in recruitment, talent management, and learning.
• Successful in leveraging digital tools (ATS, HRIS, LMS, LinkedIn Recruiter).
• Proficient in using data and analytics for talent management.
• Energetic, decisive, and creative thinker.
• Solutions-focused with a proactive problem-solving approach.

Qualifications:

• BSc/BA in Business, Human Resources, or similar
• Master’s Degree, SHRM Certification, or the equivalent preferred

Language(s): 

• English
• French or Portuguese added value

 Technology:

• Advanced MS Office skills
• Expertise launching and utilizing digital tools (HRIS, ATS, LMS)

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments and the Mini-Grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 2.5 million customers and more than 12.5 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

           Job Purpose/Mission 

As part of the ENGIE Mozambique management team, the Head of MG and SBS Mozambique will be responsible for the overall strategic planning, financial management, and operational activities related to the Mini Grid and Solar Business Systems activity in Mozambique. He or she will supervise the construction of both Mini Grid and Solar Business System sites, technical operation and maintenance, sales, credit, and stakeholder relations. The head of MG and SBS has P&L responsibility for the Mini Grids and SBS activities in Mozambique. He / She will also contribute to the overall strategy and leadership of these entities.

The Head of MG and SBS primarily responsibilities include compliance to health and safety on all sites, and implementation of initiatives to stimulate power demand and grow revenues at the Mini Grid sites.

           Responsibilities

• Strategy, planning, and execution: Develop and execute a strategy to make Mini Grids and SBS in Mozambique a success.
  • Set, curate, and communicate the vision for Mini Grids and SBS in Mozambique.
  • Lead and manage design and electrical engineering for solar projects throughout the lead creation and execution stages
  • Configure PV systems based on site conditions and customers’ needs and expectations.
  • Manage electrical work such as installation and maintenance of solar energy systems.
  • Schedule, coordinate, and inspect electrical installations and maintenance activities.
  • Troubleshoot and resolve technical issues to ensure the optimal performance of solar energy systems.
  • Train and support installation and maintenance technicians, promoting best practices, quality assurance checks, and continuous improvement.
  • Lead, iterate, support, and grow all Mini Grids and SBS activities in Mozambique.
  • Goal, target, and incentive setting: Ensure the team has clear goals, targets, and incentives to support growth in key areas.
• Construction, operations, and maintenance of mini grid sites
  • Directly managing the construction of new mini grids across the country with adherence to health and safety, time, and budget.
  • Responsible for ensuring the commissioned sites are well managed, efficient, and well-maintained.
  • Oversee all operations on the mini grid sites.
  • Licensing and Regulation: Ensure that all regulatory approvals and applicable licenses are in place for EEA to conduct its business activities.
• Health, Safety and Environmental (HSE)
  • Responsible and accountable for Health, Safety, and Environment across all the Mini Grid and SBS sites.
  • Ensure all installation and maintenance activities comply with HSE regulations and company policies.
  • Conduct regular safety audits and risk assessments to identify and mitigate potential hazards
  • Promote a culture of safety within the team, ensuring all team members are aware of and adhere to HSE protocols.
  • Develop and implement HSE training programs for the team.
  • Investigate and report any HSE incidents and implement corrective actions to prevent recurrence.
• Team supervision
  • Supervise and build a mission-aligned, high-performing, and passionate Mini Grid and SBS team across the country.
  • Ensuring that EEA has the talent and skills we need to achieve our ambitious targets.
  • Recruitment and retention of top talent, training and mentorship, building Mini Grid and SBS knowledge and capacity within the team, promoting EEA values, and proactively addressing underperformance.
  • Foster a positive and collaborative team environment, encouraging innovation and high performance.
  • Collaborate with cross-functional teams to ensure seamless project execution and customer satisfaction.
  • Represent the company at industry events, conferences, and meetings.
• Commercial and financial management
  • Oversee Mini Grids and SBS Mozambique’s financial performance at the highest level by providing support and strategic guidance to the finance team and departments to properly budget, forecast, and review expenses and revenues.
  • Create and develop the commercial activities in line with the investment committee-approved business plan.
  • Responsible for meeting revenue targets and for the Mini-Grid and SBS P&L.
• Global best practices:
  • Collaborate with other Mini Grid and SBS teams & EEA Global team to leverage and implement best practices from abroad, and brainstorm solutions to common challenges.
  • Responsible for ensuring compliance by all Mini Grid and SBS teams with EEA’s Health and Safety requirements.

Knowledge and skills 

Experience:

• Must have strong project management experience, particularly experience managing construction projects and Health and Safety regulations.
• At least 5 years of leadership experience; at least 2 of which are in a multi-functional organization with large teams.
• Ability to read, interpret, and take relevant and nimble action on P&L and financial statements.
• Experience in cultivating strong relationships with internal and external stakeholders, whether in a boardroom or a customer’s off-grid home.
• Excellent judgement and ability to work autonomously with a team in pursuit of innovative and aggressive stretch goals. 
• Technical knowledge of solar energy systems and installation processes.
• Registered & Certified with the DNE (Direcção Nacional de Energia) (mandatory).
• Basic understanding of Health & Safety Requirements while dealing with low and medium voltage installations
• Experience in sales/business development is an added advantage.
• Excellent communication and interpersonal skills.

Minimum Qualifications:

• Bachelor’s degree in an Engineering discipline or a related field.
• An MBA or master’s degree will be an added advantage.

Language(s): 

• Portuguese required.
• English required.
• French, added advantage.

What We Offer:

• Hands-on experience in project management and training coordination within a leading solar energy company.
• Mentorship and professional development opportunities.
• A collaborative and supportive work environment.
• The chance to contribute to meaningful projects that impact communities through sustainable energy solutions.

ENGIE is an equal opportunity employer, promoting diversity, and is committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements, and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement, or citizenship. Our differences are our strengths! 

Job Title:  Software Engineering Manager 

Department: Digital 

Reporting line:  Head of Software Engineering 

Location: Kampala or Nairobi

Job Grade: 17 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission   

EEA is looking for a talented, self-starting tech lead to join the team to help deliver affordable solar power and financial services across Africa. This position offers a great opportunity to work alongside an elite team of engineers and business professionals and directly contribute to the success of a mission driven company with social and environmental impact. Candidates will get the opportunity to work in a diverse technology stack at scale and lead the evolution of at least one of our software products. 

Responsibilities  

• Line management of a sub-set of the software development team (4-6 direct reports). 

• Contract management with external developers(freelancers) in collaboration with Head of Software Engineering 

• Work with engineering tech-lead to put in place clear performance management framework and provide actionable feedback and goals for the technical team 

• Grow and develop software engineers 

• establish upskilling and training path, growth path 

• Structured coaching and mentorship plan 

• Institute processes to address performance gaps and ensure the team is technically competent 

• Together with tech-lead, ensure effective onboarding of new engineers 

• Recruit software team for their pillar and maintain a pipeline of candidates 

• Together with tech leads, resource Management to align with key delivery milestones 

• Actively participate and understand the ROI of engineering efforts, understand the value creation and the priorities to the business.  

• Contributing to team culture (within the product team and broader digital team) 

• Communication 

• Technical excellence and knowledge sharing 

• Team bonding 

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.   

We believe that great leaders:  

• Deliver ambitious results: As a high-performing and accountable leader, you create an environment enabling effective action and bold decisions which contribute to successful delivery of results.  

• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.  

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.  

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.  

Knowledge and skills    

Experience:  

• At least 7 years of relevant experience of which 2 is in leadership role, with proven track record of leading a high performing engineering team 

• Experience in resource management and capacity planning 

• Practical and thorough understanding of the various software development methodologies, their application in different contexts and trade-offs 

• Experience in hiring, onboarding and maintaining pipeline of engineers. Demonstrated ability to create suitable conditions to retain talent 

• Knowledge of developer productivity tools and performance frameworks (DORA, SPACE, DevEx..) in the software space 

• Ability to identify and address process gaps, culture issues and conflicts  

• Hands-on, senior level competency of full-stack software development using relevant front and backend frameworks 

• Entrepreneurial and forward thinking with ability to recognize the impact of technology in business 

• Appreciation for detailed source code documentation and organized code structuring 

• Software deployment pipelines and best practice (CI/CD) 

• Excellent knowledge of computer algorithms and solid computer science fundamentals  

Qualifications:  

• Bachelors or Masters in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science preferred) or comparable 

Language(s):   

• English  

• French is a plus  

 Our Technology stack:  

• Web framework: Rails 5 , Django, flask, fastapi 

• Mobile: Android Kotlin/Java 

• Background task: Sidekiq , Celery, RabbitMQ 

• Front-end: ActiveAdmin, VueJS, Angular  

• API: Grape, Devise , DRF, FastApi 

• TDD: RSpec , PyTest 

• Search: Thinking Sphinx  

• Storage: MySQL, Mongo, Cassandra, Redis  

• Source Control: Gitlab selfhosted for git and CI/CD  

• Deployment: Capistrano, Ansible  

• Fresh Ideas Always welcome! 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.   

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!   

Job Title:  Customer Finance Data Analyst 

Department: Customer Finance 

Reporting line:  CF Strategy & Analytics Lead 

Location: Kampala 

Job Grade: HL 15 

About ENGIE Energy Access  

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.  

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa 

Job Purpose/Mission   

The Data Analyst Role provides an amazing opportunity for the right candidate to have a direct impact on how we are revolutionizing credit and financial inclusion for the base of the pyramid. He/she will work closely with the Head of Customer Finance & IT, the wider customer finance team and the commercial team, using quantitative and qualitative data to deepen our understanding of customer repayment behavior and performance across various dimensions of the portfolio and credit cycle and continuously improve how we efficiently and effectively manage Credit Risk and the Customer Credit Cycle. He/she will directly lead day-to-day research and analytics for Customer Finance-related projects. 

The role has the potential to grow in responsibility over time and develop into one where you would lead the overall data analysis and reporting at country level. Taking information from all the various sources we have and building reports and insights of portfolio performance at country level. 

Responsibilities:

Helping leadership and the Field Team gain better access to the data/information they need to effectively manage the credit cycle 

• Working with wider team to understand data/information needs. 

• Using tools like SQL and Tableau to build queries and dashboards to easily communicate key KPIs for both higher-level and operational reporting. 

• Organizing the dashboards/ data for the Field team in a more coherent way to make it easier to search and find data. 

• Helping build team capacity with SQL/Tableau. 

• Ad hoc analysis / dashboards as needed to assist decision making and operational improvement. 

• Regular Deep dive analyses into our extensive data collections to improve different parts of the credit management cycle. 

• Portfolio performance monitoring & reporting. 

Leading day-to-day research and analytics for Customer Finance related projects. 

• Managing the pipeline of CF data related research projects including designing of projects upon request.

• Working with wider team to understand areas for potential new projects. 

• Leading the analysis of the projects, communicating and documenting findings (dashboards, summaries, presentation, and regular feedback to other commercial teams for continuous improvement) 

Knowledge and skills  

Experience: 

• 3-4yrs experience in a data analyst role and/or a company working with the same kind of customers and field team as ours, preferably in energy access, asset financing, microfinance etc. 

• Solid experience working in an organization working with the same kind of customers as ours is a huge plus. 

• Experience working in a directly related field such as energy access, last-mile product financing, microfinance or digital financial services is a big plus. 

• Demonstrated experience building out analysis/dashboards that have had a direct impact on improving operational performance. 

• Experience working on projects that require cross-functional buy-in and collaboration. 

• Good data analysis skills and a strong desire to continuously learn more in this area to help others make data-driven decisions/recommendations  

• Strong written and verbal communication skills (English) to understand pain points, generate buy in and effectively communicate results 

• Ability to build dashboards that communicate data in a way that implementing mangers can easily understand and make decisions with 

• A passion for Engie Energy Access and our customers!  

Qualifications: 

• A minimum of bachelor's degree in a related/quantitative subject such as Energy, Finance, Microfinance, Engineering, Physical sciences would be a plus. 

Language(s):  

• English 

• Proficiency in one or more languages spoken by our customers is a big plus 

Technology: 

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)  

• Good Experience using data analysis tools e.g Excel, SQL, Python/R etc. 

• Experience with communicating data with data visualization tools like Tableau/PowerBI/Python/R 

• Being tech savvy, confident in your ability to work with new data/tech tools and continuously looking to build your data analysis, visualization and communication skills is a must!  

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!