Responsibilities 

• To ensure the maintenance programs and rectification jobs are manage by a Team of technical officers and technicians efficiently.
• Advice and lead the technical investigations for rectification works
• Responsible for the daily AC thermal comfort are within acceptable limit.
• Implement efficiency improvement on the operational process, innovating and implementing systems improvement on energy conservation.
• Assist to liaise with clients and provide excellent service to meet client expectations.
• Providing feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved.
• Conduct regular inspection of existing Electrical Installation and Air-con system to ensure that all maintenance programmes are implemented effectively in strict compliance with instructions and guidelines.
• To ensure all works carried out safely and/or in accordance with safety procedures.
• Liaise with contractors for rectification and/or ad-hoc works.
• Investigate, analyse and determine root cause and report breakdowns and faults effectively.
• Prepare technical reports and proposals on breakdowns.
• To assist prepare SOR/Quotations/RFQ, compile monthly Utilities and PM reports.
• To act as secondary point of contact in the absence of the Facilities Manager.
• To assist lead and conduct daily Toolbox Meeting as and when required.

Requirements

• Degree in Mechanical Engineering or equivalent 
• 3-5 years experience in ACMV/HVAC Trade or Facilities Management 
• Strong knowledge of M&E details, working drawings and able to guide and troubleshoot ACMV faults preferred.
• Knowledge of Sustainability/Green Mark is advantageous.
• Has a good safety mindset and displays good WSH behaviour.

Responsibilities 

• Developing and implementing preventive maintenance schedules, managing work orders, and ensuring timely completion of maintenance tasks. 

• Conducting routine inspections of premises, facilities and equipment.

• Overseeing building related maintenance works and repairs (e.g. plumbing and sanitary works, painting works, tiling works etc.) performed by technicians and contractors, ensuring adherence to quality standards and safety protocols. 

• Diagnosing and troubleshooting issues, providing technical support to technicians, and ensuring repairs are completed correctly. 

• Maintaining records of maintenance activities, preparing reports on progress, and ensuring compliance with relevant regulations. 

• Managing budgets, materials, and equipment, and ensuring efficient use of resources. 

• Communicating with technicians, supervisors, and other stakeholders to ensure effective coordination and problem-solving. 

• Addressing customer complaints, providing feedback on maintenance needs, and ensuring customer satisfaction. 

• Ensuring adherence to workplace safety and health (WSH) policies and procedures. 

• Perform other related duties and activities as required including any other ad-hoc works as and when assigned by Facilities Manager.

Requirements

• Degree/Diploma in Property & Facilities Management / Intelligent Building Technology / Facilities Management or equivalent

• At least 2 years working experience in building maintenance 

• Preferably with experience in service and maintenance 

• Ability to lead and motivate a team of technicians and manage their work effectively. 

• Ability to manage multiple tasks, prioritize work, and meet deadlines. 

• Ability to plan, organize, and execute ad-hoc minor work projects. 

• Has a good safety mindset and displays good WSH behaviour.

Responsibilities

• Stationed at the reception counter and greet/welcome visitors
• Provide directions to visitors
• Assist in all administration works such as card access, visitor management, meeting room management system etc
• Assist in invoice checking, telephone bills sorting etc
• Maintain tidy meeting rooms and boardrooms after use
• Serve beverages to guests
• Any other adhoc duties as assigned by supervisor

Requirements

• GCE 'O' Levels/Nitec in Office Skills or equivalent
• At least 5 years relevant working experience, preferably in hospitality/customer service in corporate offices, banks, hotels 
• Responsible, good team player and meticulous, service oriented

Responsibilities

• Assist to implement, maintain and to continuously improve on the ISO certification and system in relate to ISO 9001, ISO 22301 and ISO 27001
• Assist to review ISO 9001, ISO 22301 and ISO 27001 related manual, policies, procedures, business contingency plan and specified requirements and ensure they are implemented and complied to
• Assist to manage, participate and ensure all quality control and assurance processes / activities are in compliance to Company's standard, SOPs and WIs and customer’s requirements
• Assist in the review of processes and workflow to improve operational effectiveness
• Facilitate external audits and monitor corrective and preventive measures
• Participate in project, work studies, work committees, company-wide promotional activities and coinuous improvement initiatives
• Conduct regular audits and compliance checks to assess quality performance, identify areas of improvement and monitor the corrective and preventive measures
• Ensure that corrective actions taken are adequate and analyse quality records for adverse trends
• Liaise with internal and external parties on QMS related issue
• Gather and prepare data from audits, compliance checks or any other areas as requested for management reporting
• Support company’s business effort and projects for client engagement and support, participate in the tender bidding
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.

Requirements

• Degree/Diploma in Science/Engineering or equivalent
• At least 3 years experience in quality work, preferably in the facilities management and/or engineering industry 
• Preferably ISO 9001 Internal Auditor certified 
• Has a good safety mindset and displays good WSH behaviour

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for commercial building / ministry building / Hospital
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Take charge of the overall Air Conditioning Maintenance Ventilation system
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc
• Ensure regular meetings with client's and appointed sub providers
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications, plan, coordinate and execute rectification works
• Responsible for project costing and cost management
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineering or equivalent from a recognized university
• At least 6 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Responsibilities

• Attend to incoming calls and email enquiries on rental of facilities in National Library Building and the Public Libraries
• Conduct site visits for clients to view the facilities
• Process application forms on booking matters, from calculating rental charges to putting up proposal for director’s approval
• Track and monitor rental payment and security deposit and follow up on overdue payment. Process confirmation email with official receipt attached and follow up on logistics arrangements
• Prepare directional signage and complimentary carpark coupons
• Meet clients on actual event day to ensure that they are satisfied with logistics done services provided
• Process refund of security deposit within one week after event ended
• Update revenue earnings and prepare monthly report on facilities usage rate and revenue earnings
• Assist in the review of rental rates for NLB facilities when needed.
• Coordinate and undertake the marketing and promotional activities related to the hiring of NLB facilities when required by NLB

Requirements

• Nitec or equivalent 
• At least 5 years experience in hospitality/customer service
• Service oriented, strong sense of urgency, team player and willing to learn
• Energetic, presentable and sociable with a pleasant disposition

Responsibilities

• Overall supervision of technicians and handle matters escalated by them.
• Scheduling and implementation of preventive and ad-hoc maintenance.
• Procurement and renewal of term contracts, including tender preparation, evaluation and recommendation for award.
• Supervise appointed term contractors to ensure that works are carried out as planned and according to contractual requirements.
• Process work orders, inspect and verify completed works to ensure compliance with contractual requirements and make recommendation for payment
• Conduct handing over of premises to retail and office tenants
• Vett fitting out plans for compliance with tenants' house rules and authorities' regulations
• Monitor reinstatement upon lease expiry
• Administer the building management system and computerised facilities management system, if any, and collate data for management reporting.
• Conduct regular audits of the building and M&E systems and assist the Cluster Manager in A&A, R&R, improvement and upgrading works to the systems.
• Ensure systematic record of all critical documents essential for subsequent building operations e.g. fitting out plan and endorsement by client, as-built drawing, authorities' approval, defects checklist and rectification record.

Requirements

• Diploma/ITE  in Building Services / M&E Engineering or equivalent
• At least 4 years experience in managing office building, preferably with good practical knowledge in ISO 18000 and 14000 matters