MISSIONS :

• Examiner les dossiers d'AMUNDI et prendre contact avec les anciens employés
• Mise à jour des coordonnées et envoi de courriers
• Trier au préalable les anciens dossiers du personnel pour les archiver
• Réaliser des copies papier des anciens dossiers du personnel
• Faire des photocopies et scanner des copies d'anciens dossiers pour l'archivage électronique

• Effectuer des tâches de secrétariat général
• Assurer la propreté et le bon ordre de l'espace de travail
• Respecter les procédures de service
• Veiller à la bonne utilisation du matériel et des outils fournis par UNELCO
• Effectuer toute autre tâche demandée par la hiérarchie

NIVEAU REQUIS :   

• Certificats d'études secondaires

COMPETENCES :

• Connaissance des procédures et des modes de fonctionnement du service du personnel
• Compétences rédactionnelles
• Utilisation de la photocopieuse, du scanner et de l'imprimante
• Utilisation de l’ordinateur
• Respect des normes de qualité, de prévention, de sécurité et d'environnement

Aptitudes :

• Organisation
• Réactivité
• Rigueur
• Gestion des priorités
• Adaptabilité,
• Confidentialité
• Esprit d’équipe
• Sens du contact et du service
• Disponibilité

LANGUES :

• Avoir une bonne maitrise du français, de l’anglais et du Bislamar.

Job Title: Customer Service Agent  

Department: Customer Experience 

Reporting line: Call Center Team Lead 

Location: Kampala Uganda 

Job Type: Temporary (3 months)

About ENGIE Energy Access! 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.8 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025. 

www.engie-energyaccess.com    

www.linkedin.com/company/engie-africa  

Job Purpose/Mission 

Engie Energy Access prides itself on always putting the customer first; the Customer Service Agents are at the forefront of providing world class customer service to our EEA customers across Uganda. The role will run temporary for a period of 3 months, it will deal with customer repayment and help resolve customer complaints while giving the best possible customer experience and going beyond their call of duty when required.     

Responsibilities 

Creating a Positive Customer Experience  

• Make outgoing calls to EEA customers to attain given work targets  

• Be empathetic and compassionate while dealing and managing customers complaints  

• Educate and emphasize to customers about the finance agreement they are signing and the commitment they are making with EEA.  

• Exercise patience with customers and make sure to follow up on all customer issues until they are fully resolved.  

• Endeavor to give all EEA customers great end to end customer experience  

• Relationship management to increase client retention  

• Always enter accurate and honest information into the EEA data systems.  

• Capture data of high quality that can be used to better serve our customers.  

Product Knowledge  

• Learn all product details, specifications, prices, and capabilities to be equipped with all product information.  

• Always provide accurate product information to customers  

• Should be able to demonstrate an in-depth understanding of the customer finance agreement  

• Take the initiative to continuously improve your product knowledge and soft customer service skills to better serve our customers and develop your career.  

Administrative and Team Building  

• Escalate unresolved issues or questions to your immediate supervisor.  

• Support in building EEA conducive environment for both internal and external customers  

• Provide ideas, feedback, and contributions to EEA Strategy on how to improve the customer experience  

Any other duties as may be assigned from time to time 

Knowledge and Skills 

Experience  

• Conversant with use of computers    

• Excellent interpersonal skills    

• Should demonstrate both verbal and written communication (English)   

• Ability to work in teams or independently   

• Critical thinking skills (ability to think outside the box)   

• Good problem-solving skills (solutions oriented)    

• Good influencing and negotiation skills    

• Flexibility with ability to work under pressure to meet deadlines    

• Willingness and desire to learn new ideas   

Qualifications:  

• Degree or diploma in a relevant field from a recognized institution   

Language(s):   

 Must speak any of the following language combinations 

• Luganda +Ateso +Kakwa+ Kumam  

• Luganda+ Runyankore+ Rukiga+ Kinyarwanda  

• Luganda + Runyoro+ Rutoro + Rukonjo  

• Acholi + Langi + Alur (Luo)  

• Lugbara + Madi  

• Luganda + Lusoga+ Lugwere+ Samia  

• Luganda + Lumasaba  

• Kupsabiny +Lumasaba  

Technology:  

• Strong IT skills, especially Microsoft Office Packages (Forms, Excel, PowerPoint) and Fenix DB and Power hub   

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.    

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

ENGIE Impact partners with companies to accelerate decarbonization efforts worldwide. ENGIE Impact’s comprehensive engagement model goes from strategy to implementation including data excellence and digital tools, project delivery expertise, and financing support. An authentic long-term partner, ENGIE Impact establishes credible paths to hit difficult carbon reduction metrics while sharing commitments and accountability across portfolios. With 20 offices worldwide and headquarters in New York City, ENGIE Impact today has a portfolio of over 1,500 clients, including 25% of the Fortune 500 Companies.

ENGIE Impact is part of the ENGIE Group, a global leader in the transition toward a carbon-neutral economy through reduced energy consumption and more environmentally friendly solutions.

The Role:

Independently establish and maintain strong business relationships with a designated portfolio of clients within a high-volume product family. Resolve escalated client issues and proactively identify opportunities to better serve clients. Will serve as liaison between internal team personnel and client for all invoice management activities. 

Role Responsibilities:

• Establish and maintain strong client relationships. 

• Effectively resolve escalated client issues with minimal guidance from supervisor with both the company and client in mind. 

• Provide feedback and guidance to vertical team members in support of client needs 

• Translate customer needs to internal vertical team members and other teams including but not limited to Finance, IT, Procurement 

• Responsible for technical support including web training, reporting, and questions from internal and external stakeholders. 

• Organize and lead conference calls both internally and externally. 

• Participate and answer questions during the client on-boarding process. 

• Contribute to Quarterly Business Reviews for clients. 

• Provide clients with data insight through invoice. 

• Maintain internal information databases and SharePoint sites in order to effectively serve our clients. 

• Participate in and assist with client tours. 

• Maintain current day-to-day service deliverables, while assessing client needs for up sell opportunities. 

• May support clients through the billing process during challenging business changes while maintaining a balance of client and company needs. 

• Facilitate and follow through to completion any modification requests to internal client data.  

• Provide guidance and leadership to other team members, including technical training and feedback, and client management coaching. 

• Backup team members to achieve team goals as needed. 

• Perform other job duties as assigned. 

Experience:

• 2 or more years of customer-related work experience; prefer business-to-business experience 

• May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements 

Education:

• High School Diploma or equivalent required 

• Bachelor's Degree preferred  

Skills and Abilities:

• Demonstrated ability to effectively communicate with all levels of internal and external personnel and adapt to audience  

• Professional and collaborative interpersonal skills 

• Must be able to effectively problem solve with little guidance  

• Must have strong computer skills, including MS Office Suite and Internet 

• Anticipate the needs of clients 

• Ability to represent the company professionally both in person and through communication  

• Ability to learn ENGIE Impact’s full suite of services within six months. 

• Demonstrated polished presentation skills 

• Ability to manage multiple priorities and activities for clients 

• Must be able to quickly learn reporting platforms and files including GL, CET, and custom accrual files  

• Team player, detail oriented, dependable and adaptable 

• Must be flexible with schedule and available to work extended hours to support team and client goals as needed 

• Able to review and understand client contracts to ensure services are being met 

• Must demonstrate effective leadership to teammates  

• Must be able to adapt to change easily 

• Strong verbal, written and interpersonal skills. 

• Experience with Microsoft Office suite of products 

Work Environment: 

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  • Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating, air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
• Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
• As a global organization, attending meetings and events during early mornings and evenings may be required

REQUIRED PHYSICAL ACTIVITIES:

• Ability to bend, stoop, reach, stand, move from one area of the building to another on a regular basis, sit and use a computer for a long period of time
• Manual and physical dexterity needed to operate a computer keyboard and handle paper documents
• Adequate hearing and verbal abilities to communicate effectively in person, by telephone, and by video call
• Sufficient near vision acuity to read information appearing on computer display screen, in handwritten forms, and printed on paper
• Ability to lift and carry a stack of forms and documents weighing up to 15 pounds
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
• Entering text or data into a computer or other machine by means of a traditional keyboard. Traditional Keyboard refers to a panel of keys used as the primary input device on a computer, typographic machine or 10-Key numeric keypad.
• The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes or alarms) in multiple forms; in person speech; telephone, other remote speech
• Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The pay range for this role is: $23.12-$34.68

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off.  ENGIE complies with all federal, state, and local minimum wage laws.

What You Can Expect

As an intern in Houston, you will help improve grid modeling, analysis, and visualization of renewable generators for the purpose of power price forecasting by researching data using relevant databases and statistical tools.

• Build dashboard and visualization Structured Query Language (SQL) queries on large datasets
• Develop and maintain Excel tools using Visual Basic for Applications (VBA), macros and advanced formula
• Develop and maintain adhoc tools using python and large datasets
• Provide analytical support in business functions, such as analyzing the drivers of congestion market outcomes based on macro-fundamentals (supply, demand, renewables) and micro-fundamentals (specific transmission and generation outage impacts, bids, facility limits)
• Provide grid modeling support by identifying model gaps and recommending appropriate solutions
• Participate in Independent System Operator (ISO) meetings as appropriate and assess commercial impacts
• Collaborate with IT personnel to maintain and improve trade tools

What You’ll Bring

• Junior/Senior Undergraduate/Masters/PhD in which you have completed courses in Engineering/Business/Finance/STEM
• Academic project or internship experience in data analytics and visualization using advanced tools such as Python, Tableau, R, Excel
• Demonstrated strong analytical skills in one or more of the listed job functions
• Proficient in Tableau and Python/R
• Proficient in data management (data wrangling, cleansing, and querying)
• Power markets domain knowledge
• Knowledge of statistical techniques

Additional Details

• The internship is for Fall 2024 semester and it starts in September, 2024 and ends by end of December, 2024
• This role is eligible for our hybrid work policy
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing 
• Must be willing and able to comply with all ENGIE ethics and safety policies 

Compensation

Salary Range: $21.00-$34.00 USD, hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As a Lead Wind Technician, you will report to Ontario West Operations Manager and operate and maintain the site by optimizing wind generation availability and performance through established procedures with the highest regard for health, safety and environment compliance.

• Shall be a leader in safety, upholding safety as a core value
• Actively participate in the behavior-based safety program and ensure every team member and contractor complies with all safety procedures and applicable task-oriented job safety analyses
• Ensure site safety rules are communicated and adhered to through Site Specific Orientations, Job Hazard Safety Plan (JSPs) and Tailboard Meetings
• Demonstrate procedural compliance in all site operation and maintenance activities by utilizing established procedures
• Facilitate and implement all daily work as the on-site Tech, including coordinating with service providers, contractors, producing Reports including but not limited to Daily, Weekly, Monthly and Quarterly reports
• Operate site equipment, both directly and remotely
• Monitor site performance
• Coordinate Switching and Curtailments with relevant local utilities and Independent System Operators (ISOs).
• Ensure site equipment is kept at the highest possible standard maximizing availability, reliability, efficiency, and profitability
• Demonstrate work planning skills, activity scheduling and follow up to assure work conformance
• Perform routine inspections – safely using tools (e.g. multimeter and Infrared Camera)
• Manage contractors, ensuring quality work, completed safely and promptly
• Exhibit excellent interpersonal skills that include listening to other’s ideas and viewpoints, earning trust, and resolving conflict situations
• Primary point of contact for all landowners
• Manage Spare Parts inventory
• Coordinate work on site between different contractors
• Perform the housekeeping functions and equipment cleaning necessary to maintain the site in a clean and neat condition.
• Recommend operating and/or maintenance changes that will enhance plant performance and availability
• Maintain confidentiality of all information available to the position
• Comply with all contractual and legal obligations impacting plant operation
• Demonstrate the consistent use of Root Cause Failure Analysis techniques when solving plant abnormalities and equipment failures
• Must be able to analyze complex problems under the pressure of emergency conditions
• Use computerized Work Order, Purchase Requisition and Receiving software
• Support other wind assets including solar generating sites for planned and forced outages-may require overnight stays.
• Carry out other duties as assigned

What You’ll Bring

• 3-year diploma in a technical program or equivalent experience
• Minimum of 2 years of experience industrial Medium voltage or High voltage
• Minimum of 2 years of experience at a Wind Turbine Generator (WTG) site or a substation Power Plant
• Trades qualifications an asset: (Lineman, Electrician, Millwright, Control Technician)
• Ability to effectively use diagnostic equipment
• Proficient with using a personal computer and software tools to analyze plant performance data and prepare reports or presentations
• Troubleshoot, repair, and maintain substation equipment such as: electrical control circuits, transformers, high voltage breakers and collection lines
• Be proficient in using Wind Turbine Generator (WTG) Supervisory Control and Data Acquisition System’s & other associated WTG monitoring systems
• Required to be on call as deemed necessary by your direct manager
• Must be able to respond to plant emergencies outside of normal working hours
• Must have demonstrated ability to communicate effectively. Verbal and non-verbal, i.e., formal reports
• Must be able to operate a computer terminal (or have the capability of learning), calculator, etc.
• High Voltage (HV) experience is preferred; Able to attain AVO substation technician certification within 12 months of hire
• Must be able to read and understand an electric single line diagram for purpose of Lockout/Tagout (LOTO) and troubleshooting  
• Ability to communicate effectively, both written and verbally
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy.
• Ability to use  personal computer, office 365
• Capable of frequently standing; walking; balancing, sitting; climbing (ladders, stairs, ramps, catwalks, stacks and the like as required); stooping; squatting; crouching; crawling; kneeling; reaching; grasping; pushing; pulling; lifting (min. 50lbs); feeling; talking and hearing
• Capable of performing repetitive motions as required
• Required to have eyesight corrected at 20/40 to accurately read and interpret such as but not limited to instruments, gauges, and manuals
• Must be physically capable of entering and working in a confined space (crawl spaces, small enclosed areas, etc.) as required
• Must be physically capable of performing demanding work at various heights greater than 250 feet and in adverse conditions during operations, shutdowns, and in fire/emergency activities
• Must be physically capable of wearing protective equipment (PPE) including but not limited to - fall protection equipment, hardhat, safety shoes, safety glasses, arc-flash clothing, respiratory protection, etc.
• Able and willing to perform first aid and Cardiopulmonary Resuscitation (CPR)

Additional Details

• This role requires daily attendance at a worksite
• Reside within 30 minutes of commute to Ontario West Operations Building with the ability to meet highest attendance requirements
• Must be available to travel domestically & internationally up to 20% of the time to support operations at other Canadian region sites, training and conferences, with the need for some overnight trips
• Must possess and maintain a valid Canadian driver’s license with a clean driving record
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing 
• Must be willing and able to comply with all ENGIE ethics and safety policies 
• The position consists of 30% work indoors and 70% work outdoors; outdoor work may expose the employee to adverse weather conditions 

Compensation

Salary Range: $37.18 – $54,40 CAD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan, pager pay and call-in pay.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we prioritize your health and wellness. ENGIE’s comprehensive benefits packages includes employer paid medical, dental, vision, life insurance, health spending account, short-term and long-term disability. We also help you plan for retirement by offering a Registered Retirement Savings Plan with a company match.  We offer generous paid time off including wellbeing days, holidays and leave programs. Our commitment extends to your family’s wellbeing, with supporting emotional and physical health across life stages. Explore your benefits package to discover how we can support you.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As a Groundskeeper in Goliad, TX, you will report to the site daily and work as the main point of contact in keeping and maintaining the vegetation, such as but not limited to weed eating, using a medium size agriculture tracker, and using a box blade for road repair.

You will also oversee the regular scheduled maintenance and troubleshooting for the equipment and vehicles on site. You will receive and report status updates on assignments and projects from the scheduling software on a computer terminal in the office. This work is completed independently amongst a team of technicians.

Periodically you will be expected to manage and communicate with external contractors onsite to ensure compliance and safety. You may be required to work to support solar technicians as needed for safety support other required assignments. You may be required to work on call as needed in site

What You’ll Bring

• A minimum high school diploma or equivalent education
• Able to use hand tools and drive a medium size agricultural tracker 
• Must be able to active read and interpret information such as but not limited to instruments, gauges, and manuals
• Able and willing to get certified in first aid and Cardiopulmonary Resuscitation (CPR)

Additional Details

• This role requires daily attendance at worksite
• Must be available to travel to other sites for trainings and assistance as needed per site local site development typically on a weekly basis.
• Must possess a valid U.S. driver’s license/clean driving record to drive on site and to other company trainings, events and meetings
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing
• Must be willing and able to comply with all ENGIE ethics and safety policies
• The position consists of 20% work indoors and 80% work outdoors, outdoor work may expose the employee to weather conditions
• Could involve some lifting / up to 50 lbs with assistance available

Compensation

Salary Range:  $22.36 - $32.73 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan and emergency or on-call pay.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

ENGIE North America is hiring a Solar Technician for our Solar Site located near Goliad, TX.  

As a Solar Technician, your daily responsibilities begin with accessing tasks via SCADA, Maximo, or various SAP software systems and repairing, troubleshooting, and fulfilling technical repair work orders for solar panels. You will manage documentation, update parts inventory, and as well as submit on-site status reports, including daily, weekly, monthly, and quarterly reports, and initiate work orders for equipment repairs.

• Coordination of high voltage switching activities with local utilities and independent system operators (ISO), which includes tasks like substation operations, equipment lockouts and grounding
• Adhere to safety protocols such as conducting Site-Specific Orientations, Job Safety Analysis (JSA), and safety meetings
• While you will primarily work independently on-site, there will always be a nearby technician for safety support; the site's team comprises of a site manager, a Balance of Plant technician, and the solar technician
• You will also be a part of an on-call rotation for outages and emergencies; therefore, you must reside within 50 miles of the site

What You’ll Bring

• Minimum two (2) years diploma in a technical program where you have learned Alternating Current (AC) / Direct Current (DC) electrical theory, understand reading blue prints and schematics, industrial electrical equipment including breaker, disconnects, transformers, contactors
• Minimum two (2) years of experience in Solar generation sites, Wind generation sites
• Manufacturing or Mining operations, or Controls & Industrial Maintenance
• Must have or be willing to obtain certification by AVO as substation technician within 12 months of hire date
• Capacity to be on call as deemed necessary by supervisor

Additional Details

• This is a field position requiring daily travel to worksites
• Must be available to travel domestically to other solar plants for emergencies and assist with outages
• Must possess a valid U.S. driver’s license/clean driving record to drive company vehicle on and around the plant
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing
• Must be willing and able to comply with all ENGIE ethics and safety policies
• The position consists of 30% work indoors and 70% work outdoors; outdoor work may expose the employee to weather conditions
• Could involve some lifting

Compensation

Salary Range:  $36.30 – 53.74 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan and emergency or on-call pay.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.