Exciting Opportunity at ENGIE Flex Gen Europe!

2 Technical Project Manager for Battery Energy Storage Systems (BESS)

Position based in Belgium and Germany

Are you passionate about the future of energy? Do you have a background in technical project management and a desire to drive innovation in large scale storage business? If so, we have an exciting opportunity for you!

As a BESS Technical Project Manager , you will be a key player in our BESS Europe Development team, supporting BESS Business Developers in all aspects of technical project management. You will have the opportunity to work on large-scale projects (100+ MW with investment >100M€) across Europe (Benelux, Germany, France, Italy, Spain, and UK).

This role is integral to our mission of developing new projects in hydrogen, Carbon Capture and Storage (CCS), BESS, and a variety of other applications.

Your Mission as Technical Project Manager BESS :

The BESS TPM position is responsible for the technical feasibility and design of specific projects, defining key technical and safety parameters for the permitting process, managing supplier relations, and determining the contracting approach. This role involves various stages of engineering studies up to the Final Investment Decision (FID).

The BESS TPM maintains contact with Execution and Operation and Maintenance teams to incorporate feedback and experiences from projects in the construction and operation phase. The role also includes translating technical requirements into project agreements and supporting the procurement team in defining the contracting strategy and managing interfaces.

As part of the BESS Business Development team, the BESS TPM works closely with ENGIE’s HSE, Business Development, Finance, Regulatory Affairs, Engineering, Contract Management, Procurement, and Project Execution teams. The BESS TPM plays a critical role in ensuring that BESS projects are well designed, structured, and de-risked from a technical perspective before reaching FID.

Your Key Responsibilities as Technical Project Manager BESS :

• Lead in safety, technology, environmental impacts, and permitting of the project during business development and implementation phases.
• Providing technical input during public consultations.
• Provide technical project management to drive BESS projects towards Final Investment Decision.
• Review technical feasibility of early and mid-stage development of BESS projects.
• Advising on project technical risks and their mitigation.
• Coordinate and manage the project’s technical team, which may include internal experts, external engineering, and consultant firms.
• Participate in the definition of the project’s procurement and contracting strategy, managing procurement activities, from tender documents to invoicing.
• Work with Development/Finance/Permitting team to provide technical production and costing inputs into project financial models.
• Defining and mobilizing resources, managing progress on technical deliverables up to FID.
• Assisting the Project Manager in defining and monitoring the project’s engineering, design, schedule, and scope.
• Define and lead the execution of the technical studies with relevant consultant engineers.
• Organize and lead the technical project reviews
• Prepare and coordinate the technical hand-over to the Project Delivery/Execution team at project FID.
• Structuring and budgeting the project’s operation and maintenance, including staffing, mobilization plan, interfaces with O&M vendor, O&M agreements, KPIs, and pricing structure

Our proposal for you as Technical Project Manager BESS :

• The opportunity to play a crucial role in the realization of ENGIE’s Net Zero Carbon goal
• A high-technology workplace where passion for technology is at the heart of everything we do.
• A working environment where safety always comes first.
• Room for development and lifelong learning
• Independence to plan your own work, allowing you to maintain a healthy work-life balance.
• A strategic role in a company committed to zero carbon neutrality by 2045 and 50/50 male/female representation in all management teams by 2030.
• You are part of a passionate and diverse team.
• A large remuneration package & numerous benefits
• Financial benefits: an attractive basic salary supplemented by bonuses and incentives, meal vouchers, pension plan, share plan

Your Profile as Technical Project Manager BESS :

• Bachelor or Master Degree in a related technical discipline (chemical, mechanical, electrical, or civil engineering preferred).
• 5-10 years of progressive responsible experience in design, engineering, and construction of large industrial projects.
• Proven competency related to Energy production (Thermal, Nuclear and/or Renewable) and/or CCS, chemical, oil & gas, or other large process-based facilities and their design.
• Experience in Project development environment is a Plus.
• Experience in HV connections is a plus.
• Proficient working knowledge of Excel, Word, PowerPoint.
• Must possess a valid driver’s license/clean driving record.
• Must be willing and able to comply with all ENGIE ethics and safety policies.
• Able to communicate effectively.
• Able to work in a flexible, autonomous and hybrid schedule.
• Languages : Perfect command of English.  French and another language is a valuable asset.

Workplace :

• 1 Position is based in Belgium, Brussels.
• 1 Position is based in Germany, Berlin
• Full time position, the role includes Limited travelling for several days at a time

Your HR contact : béatrice.bogaerts@engie.com

This is a unique opportunity to join a dynamic team at the forefront of energy innovation. If you’re ready to take on this challenge and make a difference, apply today!

Responsibilities

• Achievement of revenue target and profit & loss of the business entity in the Philippines, for business development, both organically or through ENGIE Partnership and joint-ventured entities in the Philippines. 
• Review, enhance and strengthen business development with strong accomplishment to secure and sustain Business Contracts KPIs, Customer Satisfaction, Employee Engagement, Environment, Health & Safety objectives
• Ensure appropriate follow-up of Key Accounts, existing and new, as well as tender bids, new business leads and/or pipeline partnership opportunities. 
• Develop and maintain positive working relationships with our key stakeholders and partners including local authorities, developers, landowners, consultants and wider colleagues in ENGIE 
• Develop excellent proposals for complex projects with investments and present to local and regional committee for approvals. Manage a robust pipeline of opportunities with well managed prioritization and relationship with key stakeholders. Demonstrate strong commercial acumen and experience in closing contracts and promptly coordinate internal resources to meet challenging customer deadlines. 
• Cascade business vision, mission, direction and management leadership to all employees, contractors and key stakeholders. 
• Review and align company policies and procedures with ENGIE HQ Singapore, or Group HQ where applicable 
• Ensure compliance with local governing regulatory and statutory requirements 

Requirements

• Degree in Engineering (Electrical/Mechanical/Civil) or equivalent
• At least 12 years experience in leading a high performing team with in-depth experience in stakeholder engagements, business development, company financial and business operations, in the field of energy, renewables, real estate and facilities management. 
• Ability to interact professionally with all organizational levels while maintaining string ethics and professionalism.
• Excellent problem-solving, organizational, analytical and critical thinking skills 
• Excellent leadership skills and ability to drive and influence change management

What You Can Expect

As our Senior Advisor, DG Origination, you will lead the strategy and market analysis for contracting ENGIE’s community solar portfolio. You will develop, mature, and close contracts for power offtake related to our community solar projects across the United States, leveraging your deep knowledge of the factors impacting community solar. In this role, you will collaborate with your team to build relationships with aggregation companies for small C&I and residential offtake, or directly with large C&I and brokers, depending on the market strategy for each portfolio. Your efforts will be crucial in advancing ENGIE’s renewable energy aspirations and growth strategy within North America. This role is based in Chicago, IL, and reports to the Director of DG Renewables Origination.

• Develop and execute offtake strategies for ENGIE’s Community Solar projects, including determining optimal contracting mechanisms, managing customer and aggregator relationships, evaluating bid requests, preparing proposals, negotiating agreements, and driving transactions to closure
• Collaborate with ENGIE’s project development and delivery teams, ensuring customer-focused project attributes are communicated, and leading internal support teams through complex sales processes to closing
• Stay informed about community solar opportunities and national industry trends, assessing their impact on the competitiveness and future of community solar projects
• Manage the Advisor, Community Solar Programs; Sr. Analyst, Community Solar Partnerships; and Intern/VIE, and represent ENGIE at national renewable energy events as a speaker, panelist, and industry leader

What You’ll Bring

• You hold a Bachelor’s degree in Communications, Organizational Management, Environmental Policy, Political Science, Business, Economics or related field
• A minimum of seven (7) years of experience in energy industry; preferably in renewable energy
• You have a proven record of accomplishment in renewable or community solar origination with a deep network of community solar aggregators, customers, and brokers across the United States
• You are knowledgeable about Community Solar markets, challenges, and policies, and proficient in structuring, preparing, negotiating, coordinating, and executing community solar agreements with internal and external stakeholders
• You have the ability to manage and lead a small team, navigating the various aspects of community solar origination with aggregators, customers, and related organizations
• You possess superior verbal and written communication skills with a high level of attention to detail
• You are a results-oriented leader capable of working independently within a large matrixed organization while effectively interfacing with various cross-functional employee groups

Additional Details

• This role is eligible for our hybrid work policy allowing for a mix of remote work and in-office presence.
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $146,300 – $214,390 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.   

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Creează un nou început în carieră cu ENGIE Traineeship Program!

Dacă esti pasionat/ă de zona de soluții PV & EV, ai absolvit sau urmezi cursurile de master ale unei facultăți și vrei să construiești o carieră de succes în domeniul energiei regenerabile, atunci locul tău este în echipa noastră.

Ca trainee vei fi implicat în vânzarea și procesul de instalare al produselor din sfera PV & EV.

Ce vei face/învăța?

• Vei relaționa cu clienții sau partenerii din zona PV & EV, prin email sau telefon;
• Vei lucra în SharePoint, Excel și Outlook;
• Vei învăța procesul de management al unei activități end-to-end;
• Vei desfășura activități de lucru în sistemele companiei;
• Vei opera date culese din contracte
• Vei intretine actualizata o baza de info
• Îți vei însuși concepte tehnice legate de produse destinate eficientizării de energie.

Cum ar trebui să fii?

• O persoană analitică și atentă la detalii, pasionată de piața de energie regenerabilă;
• Deschis/ă la oportunitatea de a învăța și dezvolta abilități noi, în fiecare zi;
• Lucrezi bine în echipă;
• Vrei să pui în practică noțiunile pe care le-ai învățat în facultate;
• Comunici ușor.

Te recunoști în cele de mai sus?

Atunci hai în echipa de profesioniști ENGIE Romania!

Echipele noastre așteaptă colegi noi în București, unde vei face parte dintr-un Program de Traineeship care va ajuta la creșterea și dezvoltarea ta profesională!

Ce vei găsi la noi?

• Oportunitatea dezvoltării profesionale în domeniul studiat;
• Contract de muncă pe o perioadă de 12 luni, cu posibilitatea prelungirii ulterioare pe perioadă nedeterminată;
• Cursuri și dezvoltare profesională continuă;
• Flexibilitatea orarului, astfel ca tu să poți ajunge la examene și cursuri.

Dacă cele de mai sus îți fac cu ochiul, înscrie-te în ENGIE Traineeship Program.

Tu esti energia viitorului!

Doar persoanele selectate vor fi invitate la interviu.

În cazul în care optați să ne transmiteți datele dumneavoastră cu scopul de a candida pentru poziția menționată în prezentul anunț, vă rugăm să luați cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf.

Despre ENGIE

Grupul ENGIE este prezent în România în trei sectoare de activitate: gaze naturale, energie electrică şi servicii energetice. ENGIE Romania este principala filială a Grupului în România şi deţine companiile Distrigaz Sud Reţele, ENGIE Servicii, ENGIE Building Solutions, Alizeu Eolian şi Brăila Winds. Compania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, furnizare de energie electrică, servicii tehnice pentru instalaţiile de gaze naturale şi centrale termice şi producţie de energie electrică. ENGIE Romania şi filialele sale deservesc un portofoliu de 1,9 milioane de clienţi, operează o reţea de distribuţie de circa 20.000 km, deţin două parcuri eoliene cu o capacitate totală de 100 MW şi au peste 4.000 de angajaţi.

Job Title: Head of Credit Operations 

Department: Global Customer Finance 

Reporting Line: Head of Customer Finance 

Location: Any EEA country of operation or Berlin (Germany) 

This position involves an estimated 30% to 40% business travel to other EEA countries of operation as well as occasional travel for department or functional workshops or representation of ENGIE Energy Access 

About ENGIE Energy Access (EEA) 

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grid solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 2.5 million customers and more than 12 million lives impacted so far, ENGIE Energy Access aims to impact 30 million lives across Africa by 2030. 

www.engie-energyaccess.com 

https://www.linkedin.com/company/3055106 

Job Overview 

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business. 

• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building. 

• Within the Credit Operations Team of the Global Customer Finance function, we work on operational standards, workflows, systems and tools for EEA’s dedicated call centers, field teams and back-office teams to help support customer repayment. 

• The Head of Credit Operations is a senior manager in EEA’s Global Customer Finance department. She/ he has an integral role in advancing EEA’s CF function through her/ his responsibility for EEA's financial services strategy and the development and management of related credit operations as well as for motivating and managing a team of dedicated professionals. Beyond, and in close co-operation with the Country Directors, senior managers of the Commercial and Digital functions and the Head of Customer Finance, she/ he is responsible for providing leadership, spirit and skills necessary for EEA’s CF operations teams in general, and Country Heads of CF in particular, to achieve their respective targets across the business.  

• The Head of Credit Operations and her/ his team focus on achieving both effectiveness (in terms of management of timely repayment) and efficiency (in terms of overall ROI of credit operations activities) of EEA’s credit operations across markets. The role is responsible for the deployment of adequate credit operations policies, procedures, guidelines, monitoring and reporting as well as general operational practice, case-specific action plans, team capability and capacity development within and bordering the Customer Finance function, to deliver results. 

Key Responsibilities  

• Credit Operations: Framework, Strategy and Standards. In alignment with the Head of Customer Finance enhance EEA's business case through an innovative, effective, robust, and customer-centric best-practice Credit Operations Framework and drive its implementation to deliver results:  

  • Credit Operations Framework. Develop and continuously refine EEA's Credit Operations Framework along the principles of commercial viability, subsidiarity, customer centricity, rule-based decision-making, and data-smart digitized workflows.  

  • Credit Operations Ownership. Own EEA’s Credit Operations Framework for implementation across the business. 
  • Financial Services Strategy. Drive the process of designing, implementing, scaling, managing and continuously innovating EEA's Financial Services Strategy (PAYGo plans, arrears-type loans, education loans, cash loans, insurance, etc.)  
  • Credit Operations Strategy. Drive the process of designing, implementing, and managing cohesive multi-stage Credit Operations strategies to be applied across the business. 
  • Policies, Standards & Procedures. As process owner conceptualize, document & maintain EEA-wide Credit Operations Policies, Standard Operating Procedures (SOPs) and other core materials in the form of a Credit Operations Handbook. 
  • Analytical Foundation. Substantiate EEA's Financial Services Strategy and its Credit Operations Strategy implementation through appropriate analytical foundation. -Credit Operations: Operational Excellence & Cross-Functional Agenda. In alignment with the Head of CF drive credit operations practice along the steps of the credit cycle:  

• Credit Operations Practice & Execution Support. Build, manage and iterate industry-leading credit operations across all markets guided by the credit cycle, including the structure, framework, policies, systems, routines, and tools which enable Country teams to execute on agreed objectives, as well as related on-the-ground execution support. 

  • Cross-Functional Agenda:  

    • Financial Product Specs. Provide material support to Country teams in areas such as financial product design, pilot and commercial launch, policy and process, partnership management, performance review as well as customer-facing and back-end operations.  
    • Digital System Specs & Tools. Lead the CF team in translating credit operations workflow and standards into Digital infrastructure specs. 

    • Service Level Monitoring. Identify cross-functional dependencies and agree on internal service level standards and escalation paths.  

    • Commission Systems. Translate credit operations results into global guidance on training materials, performance targets, and commission systems. 

• Localization & Configuration. Provide oversight and strategic guidance to countries in their localization strategies, processes and standards related to credit operations. 

• Adoption of Standards. Provide leadership and direction for change management and adoption of standards, tools, and practices on credit operations as they are rolled out.  

• Performance Reporting. Guide the framework of credit operations analysis and dashboards for real-time, accurate views of activities and their results across the credit cycle. 

• Deliver Against Targets. Take responsibility for and manage EEA’s Credit Operations on a commercial basis against agreed budget and targets including comprehensive, specific, and timely KPI reporting. 

• Country Level Engagement 

  • Annual Planning. Contribute materially to the annual strategic CF planning process. 

  • Action Plans. Provide direct support and guidance to EEA markets on regular action plan development to drive achievement of credit targets of the business.  

  • Turnaround Scenarios. Where needed, provide focused attention and support to underperforming countries in turnaround scenarios related to credit performance. 

  • General Implementation & Support. Provide direct support and coordination of Global Customer Finance resources for implementation of action plans and day-to-day support. 

• One Team Development 

  • Manage Direct Reports. Directly manage, coach, and develop a high-performing, motivated Credit Operations team (currently comprising six FTE). 

  • Country Capacity, Roles & Organizational Structure. Work closely with country teams to define the organizational structure, roles, responsibilities, and capacity needed for their Credit Operations function. 

  • Credit Culture. Foster a strong, customer-centric credit culture across the operation built on credit risk awareness and understanding of credit principles. 

  • Capability Development & Training. Directly support capability development areas for global and country teams on credit operations topics. 

• Active Participation in Cross-Functional Global Strategy & Governance, including: 

  • Monthly & quarterly business performance review 

  • Annual planning & budgeting & target setting for CF country operations 

  • Product strategy, Customer Journey, Go to Market Strategy, Digital Roadmap 

• Internal & External Stakeholder Management 

  • Internal Stakeholder & Relationship Management. Create and maintain positive working relationships with internal stakeholders within country and global teams, effective lines of communication, and strong empathy for our internal customers.  

  • Internal Advocacy. In alignment with the Head of Customer Finance, represent CF’s credit operations perspective vis-à-vis other Group functions and/ or third parties and partners. 

  • Industry Engagement & Partnerships. Represent EEA’s credit operations and financial services expertise within the industry, including our partnerships in research. 

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

We believe that great managers: 

• Deliver ambitious results: as a high-performing and accountable leader, you create an enabling environment for effective action and bold decisions which contribute to successful delivery of results. 

• Act with integrity: as an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness. 

• Inspire and mentor the team: as an inspirational leader you walk the talk. You empower and coach your team with trust and humility. 

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

Qualifications and skills 

Experience: 

• 12+ years of professional experience in credit operations and portfolio management; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus 

• 8+ years of domain experience in credit or consumer finance operations or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology and experience in data-driven and digital financial services is a plus 

• Relevant experience in leading multi-cultural, decentral teams 

• Proven ability and agility to perform in a VUCA environment 

• Senior profile with commercial acumen and a can-do-attitude combining output orientation, number orientation, process orientation, customer orientation and team orientation 

• High level of professional curiosity; elevated level of interest in how to make processes work to their best and an aptitude to investigate and crosscheck information before acting on it 

• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance 

• Strong and confident communicator who is adept at cross-functional collaboration, sharing feedback, information, and knowledge with others when joint solutions are required 

• Empathy and stamina in collaboration with a broad range of stakeholders including customers and customer-facing teams across the business and its cultural contexts 

• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams 

Qualifications: 

• University degree required; master's degree in economics, agricultural economics, development economics, business, finance, microfinance, or a related subject is desired 

• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma; microfinance or portfolio management) is a plus. 

Language(s): 

• English written and spoken fluency required 

• French, Swahili, or Portuguese is a plus 

Technology: 

• Proficiency with standard Microsoft Office software packages is required 

• Experience with Tableau or other data visualization tools and approaches are a plus 

• Ability to develop SQL queries and/ or experience with other statistics packages is a plus 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths! 

SPECIALIST OFERTARE ȘI CONTRACTARE

OFERTARE ȘI CONTRACTARE

BUCUREȘTI

ENGIE Romania

La ENGIE Romania, dorim să venim în întâmpinarea nevoilor clienților noștri și să îi ajutăm să își atingă obiectivele, într-un mod eficient. Căutăm oameni talentați, care să pună clienții în centrul a tot ceea ce facem. 

În prezent, căutăm o persoană care să aibă bune abilități de comunicare și organizare pentru a se alătura departamentului OFERTARE SI CONTRACTARE, în calitate de  SPECIALIST OFERTARE ȘI CONTRACTARE. 

Dacă îți dorești să faci următorul pas în carieră, alături de o echipă competitivă și profesionistă, trimite-ne CV-ul tău. Ne poți ajuta să construim un ENGIE mai bun. Totul începe cu angajați remarcabili. Totul începe cu tine. 

Ce vei face:

• Vei analiza cerințele clienților și vei propune soluțiile tehnico – economice personalizate, discutând și negociind prețurile cu partenerii comerciali;
• Vei oferi consultanță clienților în ceea ce privește susținerea soluțiilor alese;
• Vei întocmi ofertele tehnico – economice conform specificațiilor tehnice din caietul de sarcini, împreună cu documentația necesară în vederea participării la licitații;
• Vei urmări optimizarea modului de întocmire a calculelor ofertelor comerciale cu respectarea solicitărilor beneficiarului și a legislației specifice;
• Vei propune și implementa acțiuni în scopul îmbunătățirii procesului de ofertare;
• Vei întocmi rapoarte referitoare la activitatea desfășurată și vei actualiza în mod constant baza de date privind clienții existenți și noi;
• Vei analiza și raporta periodic, către superiorii ierarhici, gradul de transmitere a ofertelor în termenele stabilite;
• Vei face o cercetare zilnică pe platformele de specialitate spre identificarea de noi clienți.

Experiență, calificări, cunoștințe și abilități:

• Studii tehnice superioare finalizate cu diplomă de licență;
• Experiență de minimum 5 ani în domenii similare, într-o companie de prestări servicii;
• Permis de conducere categoria B;
• Cunoștințe avansate de utilizare Microsoft Office;
• Cunoștinte de utilizare programe specifice de proiectare asistată de calculator;
• Cunoștințe de limba engleză – cel puțin nivel mediu;
• Abilități de organizare și prioritizare;
• Bune abilități de comunicare (verbală și scrisă);
• Proactivitate;

Beneficii

•  
• Asigurare medicală privată pentru tine și familie;
• Acces la un program de dezvoltare personală și profesională;
• Tichete de masă;
• Concediu de odihnă extins, în funcție de vechimea în muncă.

Doar persoanele selectate vor fi invitate la interviu. 

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf 

Despre ENGIE

Grupul de companii ENGIE Romania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, producție din surse regenerabile și furnizare de energie electrică, precum și soluții verzi și servicii tehnice pentru instalaţii de gaze naturale şi centrale termice. ENGIE Romania şi filialele sale deservesc un portofoliu de 2 milioane de clienţi, operează o reţea de distribuţie de circa 22.600 km, deţin o capacitate de producție din surse verzi de 121 MW şi au 4.300 de angajaţi.

Chi è ENGIE

ENGIE mette al centro delle sue attività (elettricità, gas naturale, efficientamento energetico e servizi) lo sviluppo sostenibile, per far fronte alle sfide della transizione energetica verso una low carbon economy: accesso ad un'economia sostenibile, mitigazione e adattamento al cambiamento climatico e ottimizzazione delle risorse.

Chi cerchiamo

Un/Una Field Office da inserire presso la nostra sede di Meda – nell’ambito della Global Business Unit Retail,

La Global Business Unit RETAIL è focalizzata sulla vendita delle commodity ai clienti finali e sull’installazione e manutenzione di caldaie ad uso domestico su gran parte del territorio nazionale con un importante obiettivo di crescita.

Nel 2022 conta oltre 1 milione di clienti per l’energia e i servizi.

La digitalizzazione, i servizi 2.0 e le soluzioni green rappresentano le strategie che la GBU Retail intende incrementare. 

Che cosa farai?

Riporterai al Branch Manager Lombardia 2 e, in coordinamento con il Team , seguirai le attività di front e back office del Centro Assistenza e gestirai la programmazione delle attività telefoniche inbound/outbound.

Quali saranno le tue responsabilità?

• Gestire il portafoglio clienti e la pianificazione delle agende dei tecnici
• Ricevere dal Cliente richieste di intervento e raccogliere tutti i dati necessari all'organizzazione dell'intervento;
• Alimentare i sistema gestionali durante le fasi ricezione/assegnazione/modifica chiamate ed inserire i dati anagrafici  e i dati dei contratti di manutenzione relativi agli interventi eseguiti dal personale tecnico;
• Rispondere alle chiamate telefoniche, dando supporto tecnico, gestionale e amministrativo ai clienti.
• Proporre telefonicamente offerte commerciali dedicate
• Interfacciarsi con le Unità Operative del territorio lombardo per migliorare la collaborazione

Perché tu?

· Hai esperienza pregressa nel settore

. Hai un Diploma/Laurea in discipline tecniche/economiche 

. Possiedi una spiccata propensione ai rapporti con i Clienti e la cura degli stessi

. Hai una buona conoscenza dei maggiori sistemi informatici in particolar modo Excel

. Possiedi ottime capacità di problem solving e attitudine al team working

. Hai precisione, flessibilità e responsabilità nella gestione del ruolo

Perché scegliere Engie?

Lavorare in ENGIE, gruppo multinazionale, significa avere un'ampia varietà di possibilità di carriera in oltre 30 paesi.

Ma significa anche mettere la comunità al centro della tua vita professionale e contribuire a un vero cambiamento nel corso di una carriera stimolante.

Il nostro impegno è chiaro: sosteniamo un modello sociale che concilia la performance economica con l'impatto positivo sulle persone e sul pianeta. Scommettiamo sul potere della collettività e agiamo come parte di una comunità impegnata a sconvolgere e reinventare il futuro. Diversità e inclusione sono al centro della nostra cultura aziendale.

ENGIE si impegna a combattere tutte le forme di discriminazione in materia di occupazione, accesso alla formazione e promozione. Pertanto, l'integrazione e il sostegno di giovani, adulti, persone con disabilità, senza alcuna distinzione di genere, etnia o religione, sono priorità fondamentali della politica delle risorse umane.

Le Certificazioni EDGE e UNI PDR 125/22 conquistate, dimostrano tale impegno.