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Marketing Manager

Posting date : 20/06/2024

Requisition ID : 27846


Marketing Manager

Job Title:   

Marketing Manager

Department: 

Business

Reporting line: 

Head of Commercial Department

Location:

Job Grade:

Arusha, Tanzania

16

 

About ENGIE Energy Access

 

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services, and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda, and Zambia), over 1.9 million customers, and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

 

www.engie-energyaccess.com

www.linkedin.com/company/engie-africa

 

Job Purpose

  • Responsible for ENGIE Mobisol (MySol) brand development, corporate identity, communications strategy, and marketing campaigns. This includes ensuring a coherent identity in line with company values, mission, brand design, and coherent communications targeting all stakeholders, customers, employees, investors, and other partners. Accountable for the Company’s market share growth through departmental activities to drive the successful business strategy.

Responsibilities

  • Development, implementation, and maintenance of corporate identity, brand strategy, and marketing campaigns.
  • Development and improvement of ENGIE Mobisol marketing policies, guidelines, and processes.
  • Regular monitoring and reporting of the marketing performance and Budget planning to the Head of Commercial.
  • Understanding the customer behaviors and patterns; to develop and advise the company on the right products and bundles to offer solutions in addressing market demand, while delivering excellent customer experience.
  • Lead and set the Trade Marketing strategy across a portfolio of brands and customer base for sustainable and steady business health and growth.
  • Lead and oversee short and long-term ENGIE Mobisol UK LTD Trade Marketing projects, promotional materials, and tactical campaigns for sales, portfolio, eNPS and Health & Safety (HSE)
  • Support internal and external stakeholders to ensure projects and Commercial & Customer Finance support activities are completed to specifications and deadlines in achieving optimally the overall business goals
  • Conducts trade marketing, business analysis, performance analysis, and competitive analysis weighing them against business-set targets and KPIs to determine the effectiveness of sales initiatives and implement necessary changes and solutions. Create a competitive advantage for the business to compete effectively and efficiently, through responsiveness rather than reactively.
  • Product management to identify market needs through different surveys and research, recommend future product lines, product roadmap, introduce well in the marketplace, and monitor the performance trend and recommend improvements periodically
  • Align any Trade Marketing activity, point of sale, and value-adding items to ensure best-in-class quality and cost-effectiveness with internal/external designers and suppliers. Where applicable, coordination of legal requirements for consumer or trade promotions in uplifting uptakes and loan repayments
  • Partnering and building relationships with Commercial & Supply Chain teams across the country to support operations or National sales initiatives, including appraising new product ideas and packaging changes.
  • Development, implementation, and maintaining digital sales platforms to increase sales channels
  • Formulate strategies and lead digital marketing strategy to ensure ENGIE Mobisol UK LTD footprint in the digital space.
  • Motivate and influence the sales team to ensure that the team stays motivated and focused to achieve their targets.
  • Subordinates’ effectiveness:
    • Regular review of departmental duties and skill requirements
    • Ensure staff understands the context of their roles in relation to the EEA strategy
    • Ensure staff in your department when performing their duties exhibit proper / acceptable behavior
    • Ensure performance consequences are taken in your department i.e., recognize best performers and manager poor performers from time to time through both, formal and informal feedback
    • Assess and monitor the training and development needs of the staff in the department
    • Ensure staff have the resources they require to perform their work
  • Undertake any other duties as assigned by Line management from time to time.

 

At EEA, we have high expectations for our team leaders/managers. Each team leader/manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our team leaders/managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports. 

 

We believe that great Manager:

  • Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.
  • Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
  • Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
  • Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
  • Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

 

Accountabilities

  • Marketing Budget
  • Marketing Team Performance
  • Enforcement of marketing policy
  • Quality of departmental service
  • He/she is accountable to check before approving all financial request

 

Knowledge and skills 

 

Experience:

  • Minimum 5 years of experience in the Marketing field
  • Minimum 2-3 years of marketing Leadership experience
  • Experience in Budget Management, Performance, and Team Management.
  • Academic background or related qualification in trade, marketing, media, design, business or related discipline
  • Proven track record of management experience within the inter-divisional context of trade marketing or Business development departments
  • Experience in international renewable energy/ solar off-grid public relations
  • Work experience with African stakeholders
  • Thorough knowledge of trade marketing principles, brand, product, and service management
  • Deep understanding of trade marketing dynamics in East Africa
  • Strong leadership skills and initiative team player
  • Ability to identify priorities and to meet targets
  • Excellent interpersonal, written, and oral communication skills
  • Willingness to travel

 

 

Qualifications:

  • A minimum of bachelor’s degree in marketing, communication, public relations or any other business-related degree.
  • A Master’s Degree is an added advantage.

 

Language(s): 

  • Fluency in Swahili and English languages with excellent verbal communications skills.

 

 Technology:

  • Experience in using Microsoft applications, computer, design tools and smartphone literate.

 

 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Requisition ID on SAP SF
27846
Language on SAP SF
en_US
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Resp. servicii clienti si back-office

Posting date : 20/06/2024

Requisition ID : 30637


Resp. servicii clienti si back-office

RESPONSABIL CUSTOMER CARE ȘI ADMINISTRATIV -  2 POSTURI

AJUSTO

BUCUREȘTI

ENGIE SERVICII

 

 

ENGIE Servicii, companie din grupul ENGIE Romania, furnizează o gamă largă de operațiuni tehnice pentru instalațiile și centralele termice de interior, atât pentru clienții casnici, cât și pentru cei industriali.

 

În prezent, căutăm o persoană organizată, empatică și atentă la detalii, pentru a se alătura departamentului Parteneriate și Soluții Rezidențiale, în calitate de RESPONSABIL CUSTOMER CARE ȘI ADMINISTRATIV. 

 

Dacă îți dorești să faci următorul pas în carieră, alături de o echipă competitivă și profesionistă, trimite-ne CV-ul tău. Ne poți ajuta să construim un viitor mai bun. Totul începe cu angajați remarcabili. Totul începe cu tine.

 

Ce vei face:

 

  • Prin intermediul platformei www.ajusto.ro, vei desfășură activități de promovare, ofertare (după caz), prestări servicii pentru casă (amenajări interioare, montaj electronice și electrocasnice, montaj aer condiționat, instalații electrice și sanitare);
  • Vei fi alături de noi în procesul de vânzare prin telefon, dar și apeluri inbound în cadrul ofertei ENGIE Romania de vânzare și montaj aer condiționat;
  • Vei gestiona solicitările clienților și corespondența cu aceștia;
  • Vei actualiza bazele de date cu informații despre clienți;
  • Vei arhiva electronic și vei organiza documentele cu care vei lucra.

 

Experiență, calificări, cunoștințe și abilități:

 

  • Studii medii finalizate cu diplomă de bacalaureat;
  • Minimum 1 an într-o poziție similară;
  • Cunoștinte operare Microsoft Office;
  • Abilități de comunicare și prezentare;
  • Experiență în lucrul cu clienții;
  • Capacitatea de a asculta și de a rezolva problemele clienților;
  • Constituie un avantaj cunoștințele de SAP și CRM.

 

Beneficii:

 

  • Bonus parte mobilă, alături de salariu fix;
  • Primă de vacanță;
  • Primă de ziua meseriei;
  • Bonus de performanță;
  • Asigurare medicală privată pentru tine și familie;
  • Acces la un program de dezvoltare personală și profesională;
  • Tichete de masă;
  • Concediu de odihnă extins, în funcție de vechimea în muncă.

 

Doar persoanele selectate vor fi invitate la interviu.

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf

 

 

 

Despre ENGIE

 

Grupul ENGIE este prezent în România în trei sectoare de activitate: gaze naturale, energie electrică şi servicii energetice. ENGIE Romania este principala filială a Grupului în România şi deţine companiile Distrigaz Sud Reţele, ENGIE Servicii, ENGIE Building Solutions, Alizeu Eolian şi Brăila Winds. Compania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, furnizare de energie electrică, servicii tehnice pentru instalaţiile de gaze naturale şi centrale termice şi producţie de energie electrică. ENGIE Romania şi filialele sale deservesc un portofoliu de 1,9 milioane de clienţi, operează o reţea de distribuţie de circa 20.000 km, deţin două parcuri eoliene cu o capacitate totală de 100 MW şi au peste 4.000 de angajaţi.

Job Requisition ID on SAP SF
30637
Language on SAP SF
en_US
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Job Contract
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Customer Service Officer

Posting date : 20/06/2024

Requisition ID : 27345


Customer Service Officer

Customer Service Officer

 

Location: Brussel

 

Over ons (ENGIE GEMS):

ENGIE Global Energy Management & Sales (GEMS) biedt oplossingen voor energielevering en diensten voor risicobeheer om klanten te ondersteunen op hun weg naar een koolstofarme economie, terwijl de activa van ENGIE worden geoptimaliseerd en wordt bijgedragen aan waardecreatie.

ENGIE is een wereldwijde referentie op het gebied van koolstofarme energie en diensten, met een toonaangevende energiebeheeractiviteit, geleid door de entiteit Global Energy Management & Sales, die haar expertise heeft opgebouwd via een uitgebreide en gediversifieerde portefeuille van activa gedurende meer dan 20 jaar. 3.300 medewerkers wereldwijd ontwikkelen onze oplossingen via +20 internationale verkoopplatformen. We dekken de hele energiemix: hernieuwbare en thermische energie, aardgas en LNG, biomassa en milieuproducten. Onze experts bieden oplossingen op maat op basis van een brede knowhow op het gebied van energiebeheer.

Onze 120.000 klanten strekken zich uit over de hele waardeketen: producenten, vermogensontwikkelaars, financiële spelers, nutsbedrijven, distributeurs en fabrikanten. Dankzij ons wereldwijde bereik en onze sterke lokale aanwezigheid kunnen we deze uiteenlopende klanten diensten op maat bieden en inspelen op snelle veranderingen in zowel volwassen markten als opkomende markten.

Onze 4 expertisegebieden :

- Vermogensbeheer

- Diensten voor energietransitie

- Levering van energie en grondstoffen

- Risicobeheer & markttoegang

Bij GEMS stimuleren we teamgeest, nieuwsgierigheid en innovatie, met behoud van een gezonde balans tussen werk en privé.

Meer info op GEM Hub of LinkedIn

 

Context :

Voor onze business-unit Global Energy Management and Sales in Brussel zijn wij op zoek naar een Customer Service Officer binnen onze Customer Service Afdeling (Business-to-Business).

Als Customer Service Officer speel je een cruciale rol in het leveren van een uitzonderlijke klantervaring. Je zorgt voor het afhandelen van diverse klant gerelateerde zaken indien nodig met tussenkomst van andere partijen. Je luistert actief naar de behoeften van onze klanten en biedt tijdige en passende oplossingen om hun problemen op te lossen. Daarnaast werk je nauw samen met verschillende interne afdelingen om klanttevredenheid te waarborgen en verbeteringen voor te stellen die onze servicekwaliteit verhogen.

Tijdens contacten met klanten detecteert u commerciële opportuniteiten en u speelt daar op in.

Je beantwoordt klantvragen en sensibiliseert klanten in de energietransitie (verdere digitalisering,…) om onze zero carbon-doelstellingen te bereiken.

 

Verantwoordelijkheden :

Je beheert jouw klantenportefeuille en bent contact persoon voor deze klanten in nauwe samenwerking met een Accountmanager, coach of collega.

Je beheert klantengegevens/ informatie in de productiesystemen en zorgt ervoor dat die up-to-date en correct is.

Je maakt offertes/ contracten op voor de klanten in lijn met onze commerciële aanpak en volgens richtlijnen van de Account Managers, met inbegrip van offertes en contracten op maat. Je volgt de getekende contracten op en de activiteiten hieraan gelinkt.

  • Je werkt samen met andere partijen/ diensten om eventuele vragen/ problemen op te lossen.
  • Je draagt bij aan het verbeteren van  de processen en systemen om de efficiëntie te verhogen.
  • Je start switches op en volgt deze op in het kader van nieuwe en bestaande contracten.
  • Je rapporteert aan de leidinggevende over de prestaties van de customer service activiteiten, over eventuele problemen of verbeteringen voorstellen.
  • vragen/ problemen op te lossen.

Jouw profiel :

  • Je bent communicatief sterk in het Nederlands. Kennis van het Frans is een plus.
  • Je hebt een bachelor diploma of gelijkwaardig door ervaring
  • Je beschikt over een basisbegrip van digitale tools en technologieën en kan snel nieuwe digitale vaardigheden aanleren.
  • Je bent dynamisch en stressbestendig
  • Je beschikt over goede administratieve en communicatieve vaardigheden
  • Je bent flexible, je kan autonoom en resultaatgericht werken
  • Je beschikt over analytische vaardigheden waarbij je streeft naar efficiëntie en nauwkeurigheid.
  • Je bent een echte teamspeler met een positieve en proactieve houding
  • Je hebt een klantgerichte ingesteldheid en schuwt geen proactieve contacten met de klant.
  • Je hebt kennis van de energiemarkt

 

Herken je jezelf in dit profiel? Dan ben jij het talent dat we zoeken! Stuur ons je CV en wie weet mogen we je binnenkort tot onze collega's rekenen!

Bij ENGIE Global Energy Management & Sales streven we er elke dag naar om een inclusieve werkomgeving te creëren waarin onze medewerkers hun potentieel ten volle kunnen ontplooien.

Als onderdeel van ons streven naar gelijkheid en rechtvaardigheid, staan al onze functies open voor mensen met een handicap. Als u een redelijke aanpassing nodig hebt om deel te nemen aan het rekruteringsproces, informeer dan uw rekruteerder die u graag zal helpen.

Over ENGIE :

Onze groep is een wereldwijde referentie in koolstofarme energie en diensten. Ons doel is de energietransitie naar een koolstofneutrale wereld te versnellen door middel van een lager energieverbruik en milieuvriendelijkere oplossingen, waarbij economische prestaties hand in hand gaan met een positieve impact op mens en planeet. We steunen op onze kernactiviteiten (gas, hernieuwbare energie, diensten) om onze klanten concurrerende oplossingen te bieden. Met onze 170.000 medewerkers, onze klanten en onze partners vormen we een levendige gemeenschap van spelers die zich inzetten voor de exploitatie en distributie van de koolstofarme energie van morgen.

 

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Customer Service Officer – Customer Service

Location: Bruxelles

 

A propos nous (ENGIE GEMS) :

ENGIE Global Energy Management & Sales (GEMS) fournit des solutions d'approvisionnement en énergie et des services de gestion des risques pour accompagner ses clients dans leur parcours de décarbonisation, tout en optimisant les actifs d'ENGIE et en contribuant à la création de valeur.

ENGIE est une référence mondiale en matière d'énergie et de services à faible émission de carbone, avec une activité de gestion de l'énergie de premier plan, pilotée par son entité " Global Energy Management & Sales " qui a construit son savoir-faire via un portefeuille d'actifs vaste et diversifié pendant + 20 ans. 3 300 employés dans le monde développent nos solutions, à travers +20 plateformes commerciales internationales. Nous couvrons l'ensemble du mix énergétique : énergie renouvelable et thermique, gaz naturel et GNL, biomasse, produits environnementaux. Nos experts fournissent des solutions sur mesure basées sur un large éventail de savoir-faire en matière de gestion de l'énergie.

Nos 120 000 clients couvrent l'ensemble de la chaîne de valeur : producteurs, développeurs d'actifs, acteurs financiers, services publics, distributeurs et industriels. Notre portée mondiale et notre forte présence locale nous permettent d'offrir à ces divers clients des services sur mesure et de répondre aux changements rapides sur les marchés matures ou émergents.

Nos 4 pôles d’expertise :

  • La gestion d'actifs
  • Services de transition énergétique
  • Approvisionnement en énergie & matières premières
  • Gestion des risques & accès au marché

Chez GEMS, nous encourageons l'esprit d'équipe, la curiosité et l'innovation tout en préservant l'équilibre entre vie professionnelle et vie privée.

Plus d'informations sur GEM Hub ou LinkedIn

 

Contexte :

Pour notre unité commerciale Global Energy Management and Sales à Bruxelles, nous recherchons un Customer Service Officer au sein de notre département Customer Service (Business-to-Business).

En tant qu'Agent du service client, vous êtes un réel ambassadeur d’Engie auprès de nos clients. Vous leur garantissez, avec l’intervention d’autres départements si nécessaire, un support irréprochable. Vous écoutez attentivement leurs besoins et leur offrez des solutions sur mesure à leurs problèmes. Lors des contacts réguliers avec nos clients, vous identifiez des opportunités commerciales et les exploitez judicieusement. Tout en répondant aux questions de nos clients, vous veillez à les sensibiliser à l’importance de la transition énergétique (poursuite de la digitalisation, etc.) pour atteindre nos objectifs zéro carbone.

Vos responsabilités:

  • Vous gérez votre portefeuille clients et êtes leur interlocuteur, tout en collaborant étroitement avec un Account Manager, un coach ou un autre collègue attitré.
  • Vous gérez les données/informations clients dans les systèmes de production et vous assurez qu'elles sont toujours à jour et correctes.
  • Vous préparez des offres/contrats pour les clients en ligne avec notre approche commerciale et selon les directives des Account Managers, y compris des devis et des contrats personnalisés. Vous effectuez le suivi des contrats signés et des activités qui y sont liées.
  • Vous travaillez en collaboration avec d'autres parties/services pour résoudre toute requête.
  • Vous contribuez à l'amélioration de nos processus dans le souci d’accroître leur efficacité.
  • Vous démarrez les switchs et les suivez dans le cadre des contrats nouveaux et existants.
  • Vous rapportez au gestionnaire la performance des activités de service à la clientèle, tout problème ou toute suggestion d'amélioration de nos services.

Votre profil :

  • Vous parlez couramment le néerlandais. Une bonne connaissance du français est un atout indéniable.
  • Vous êtes titulaire d'un baccalauréat ou pouvez justifier d’une expérience préalable équivalente.
  • Vous avez une compréhension de base des outils et technologies numériques et pouvez rapidement acquérir de nouvelles compétences numériques.
  • Vous êtes dynamique et résistant au stress.
  • Vous êtes efficace et précis dans votre travail.
  • Vous aimez le travail en équipe et adoptez une attitude tant positive que proactive face aux tâches qui vous sont confiées.
  • Vous êtes passionné par le service aux clients et les aidez de manière proactive.
  • Vous avez de bonnes compétences administratives et êtes à l’aise pour communiquer au téléphone avec nos clients.
  • Vous possédez des compétences analytiques
  • Vous avez idéalement une bonne connaissance du marché de l'énergie

 

Vous vous reconnaissez dans ce profil ? Si oui, vous êtes le talent que nous recherchons ! Envoyez-nous votre CV et nous aurons peut-être le plaisir de vous compter bientôt parmi nos collègues !

Chez ENGIE Global Energy Management & Sales, nous veillons au quotidien à créer un environnement de travail inclusif au sein duquel nos collaborateurs peuvent exprimer leur plein potentiel.

Dans un souci d’égalité et d’équité qui nous tient à cœur, tous nos postes sont ouverts aux personnes handicapées. Si tu as besoin d'aménagements raisonnables pour participer au processus de recrutement, merci d’en informer ton recruteur qui se fera un plaisir de t’aider.

A propos d’ENGIE

Notre groupe est une référence mondiale en matière d'énergie et de services à faible émission de carbone. Nous avons comme objectif d’accélérer la transition énergétique vers un monde neutre en carbone, grâce à une réduction de la consommation d'énergie et à des solutions plus respectueuses de l'environnement, en conciliant performance économique et impact positif sur les personnes et la planète. Nous nous appuyons sur nos métiers clés (gaz, énergies renouvelables, services) pour offrir des solutions compétitives à nos clients. Avec nos 170 000 employés, nos clients et nos partenaires, nous formons une vibrante communauté d’acteurs engagés dans l’exploitation et la distribution des énergies décarbonées

 

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27345
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Customer Journey Officer

Posting date : 20/06/2024

Requisition ID : 29806


Customer Journey Officer

Customer Journey Officer

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise :

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

 

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

 

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

One of the business platforms within GEMS, BP Clients, is dedicated to serving and expanding our client portfolio by offering them valuable and sustainable energy management solutions.

The Customer Journey department handles the energy contracts (gas and power) of our clients from the moment they are signed until their completion, taking care of invoicing, reporting, payment tracking, collection and estimation of volumes and revenues for the monthly closing process.

Customer Journey works closely with the sales team of BP Clients, which specializes in Industrial Giants.

Role:

We are looking for a Customer Journey Officer who will be responsible for the post-trade and invoicing activities of our Gas and Power Full Supply Contracts for Belgium and the Netherlands. As a Customer Journey officer, you will be the main point of contact for our customers, ensuring their satisfaction and loyalty. You will also be involved in the digitalization project of our invoicing processes, which aims to improve efficiency and quality.

Your main tasks will include:

- Manage the customer relationship from contract signature to invoice payment, including contract administration, billing, dispute resolution, and customer feedback.

- Contribute to the digitalization project of our invoicing processes, by providing feedback, testing solutions, and supporting the change management.

- Collaborate with the digital team, the Sales, the Structuration, the Hedging Position Management and Finances teams to build what is needed to give the customer an excellent experience when signing a Full Supply contract with GEM

- Collaborate with finances to be on time for Closing and more generally speaking of financial events

- Give visibility on what is done by the team, for instance using KPI

- Monitor and report on the performance of our contracts, identifying risks and opportunities for improvement.

Hard skills:

- Proficiency in data analysis and reporting tools, such as Excel, PowerPoint, PowerBI

- Knowledge in Gas and Power Supply contract and energy markets

Soft skills:

Excellent communication and interpersonal skills, with a customer-oriented mindset and a problem-solving attitude. Agile mindset

Education and professional background:

- A bachelor's degree or equivalent in business administration, engineering, economics, finance, or related fields.

- At least 3 years of experience in customer relationship management, preferably in the energy sector.

Languages:

- Proficiency in Dutch, French, English both written and spoken.

Travels:

No specific travel, occasionally travels to Paris

 

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

 

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

Job Requisition ID on SAP SF
29806
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Language on SAP SF
en_US
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Job Contract
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Energy Manager

Posting date : 20/06/2024

Requisition ID : 30596


Energy Manager

About Us  

 

ENGIE is a global energy player, focused on renewables and low-carbon decentralized energy infrastructure. The Group is pillared by 4 key businesses - Renewables, Energy Solutions, Networks, Thermal & Supply, and together with our 96,000 employees, we are committed to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally friendly solutions.  

  

We have a plan. We want to have a positive impact and meaning in our jobs to accelerate the energy transition and to meet the challenges of our century together. We defend a new model of society that reconciles economic performance, human progress and respect for the environment. We interact with a committed community that is shaking things up and inventing the future: we rely on the power of the collective and we identify and gather around us all the actors who make tomorrow’s world emerge. We take an active role in managing our careers, in a Group that allows everyone to fulfil their potential. We are constantly developing our practices. We ensure the development of our teams by embodying the ENGIE Ways of Leading. 

 

Energy is our future, save it.  

 

 

Responsibilities:

  • Support and provide value engineering solution in terms of costs and energy saving.
  • Network, establish and build a broad base relationship with customers.
  • Propose suitable Energy Efficient systems to customers while aligning with consultant's design as well as complying with Singapore Greenmark certification.
  • Provide operating & life cycle cost (ROI) based on different manufactures' magnetic bearing chiller best efficiency part load.
  • Provide design calculation not limited to chiller plant efficiency, chilled water and condenser water pump head, cooling load for AHU, PCC and fac efficiency.
  • Assist in tender and bid queries.
  • Provide training and impart knowledge to internal employees and external partners
  • Support B2B project from specification-in to bidding and installation.
  • Support the sales engineering team for B2B projects with design, cooling load calculation & other technical activities including field support for installation inspection, technical seminar and troubleshooting trainings.
  • Provide information lead to sales team for the securing of projects.

 

Requirements:

  • Minimum Degree in Engineering or related discipline
  • At least 8 years of working experience in the Energy industry or related fields
  • Possess a Certified Green Mark Manager (GMM) or Singapore Certified Energy Manager (SCEM) accreditation will be an advantage
  • Experience in energy saving and management for chiller systems will be an advantage
  • Strong technical knowledge and experiences in all types of HVAC systems used in commercial and industrial buildings will be an advantage
  • Experience in compressors and heating system will be an advantage
  • Possess good interpersonal and communication skills
  • Able to work and deliver results under pressure
  • Has a good safety mindset and displays good WSH behaviour.
Job Requisition ID on SAP SF
30596
Language on SAP SF
en_US
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(Junior) Business Analist Marktprocessen

Posting date : 20/06/2024

Requisition ID : 29135


(Junior) Business Analist Marktprocessen

Bij ENGIE ontwikkelen we de duurzame energie van morgen. Daarvoor volgen we de marktwijzigingen op de voet. Als (Junior) Business Analist Marktprocessen volg jij de energiemarkt die volop in beweging is en maak jij deel van uit.

 

 

Wat ga je doen als (Junior) Business Analist Marktprocessen?

De energiemarkt is volop in beweging. ENGIE wil versneld overschakelen op duurzame energie en ontwikkelt energieproducten die duurzaam, flexibel en transparant zijn. Jouw uitdaging vind je in data over alle ontwikkelingen in de energiemarkt. Vraag en aanbod van energie moeten in balans zijn. Samen met jouw collega’s zorg je ervoor dat alles rondom de toewijzing (allocatie) en afrekening (settlement en reconciliatie) van verbruik op de best mogelijke manier geregeld is. Data vormen het begin- en eindpunt van je dag, want jij houdt je bezig met het:

 

  • Beheren van de gegevens van al onze klanten
  • Ontvangen van alle verbruiksgegevens.
  • Controleren op juistheid van de marktgegevens.
  • Volgen van actuele en toekomstige regelgeving voor de energiemarkt.
  • Verzorgen van financiële afwikkeling richting de netbeheerders en Sales organisaties.
  • Testen en accepteren van wijzigingen in processen en systemen.
  • Afstemmen met andere gebruikers bij wijzingen in marktprocessen of -gegevens.

 

In deze functie ontwikkel jij je als business analist voor alle allocatie, reconciliatie en settlement activiteiten. Samen met jouw gemotiveerde collega professionals werken jullie in het hart van de energievoorziening binnen een internationale context. Daarnaast zijn marktwijzigingen aan de orde van de dag. Jij zorgt dat je samen met je collega’s op de hoogte bent van alle ontwikkelingen en zorgt ervoor dat data tijdig, volledig en juist bij de stakeholders terecht blijft komen.

 

Tot slot, het werk dat je doet als (Junior) Business Analist Marktprocessen is van groot belang, omdat het de ruggengraat vormt voor de bedrijfsvoering van EMS. Het integreren van wijzigingen in systemen en processen en het zorgen voor tijdige, volledige en juiste data zijn cruciale aspecten om de energiemarkt soepel te laten verlopen.

 

Wie is ENGIE en waar kom je te werken?

Als energieleverancier werkt ENGIE hard aan de overgang naar een CO2-neutrale economie. We verduurzamen onze klantportefeuilles en flexibele energiecentrales. Ook werken we aan grootschalige groene waterstof, zon- en windenergie, biogas en energieopslag. En we helpen onze zakelijke en particuliere klanten aan het best passende energiecontract. Daarbij hoort het managen van de energiekosten met energie- en duurzaamheidsoplossingen.

 

Als Business Analist Marktprocessen werk je bij Energy Management Sales (EMS). EMS is onderdeel van ENGIE dat als schakel tussen de verschillende energieleveranciers en de markt zorgt voor de juiste verdeling en balans tussen vraag en aanbod van klanten. Jij gaat binnen EMS deel uit maken van het team Marktdata. Dit team bestaat uit jonge mensen die op een open en transparante wijze EMS en ENGIE verder willen brengen. Er wordt hard gewerkt met ook genoeg oog voor ontspanning op zijn tijd. Intern heb je veel contact met de andere collega’s binnen EMS, maar ook met de collega’s van IT, Regulatory en Marketing & Sales en Retail.

 

“Wij zoeken bij voorkeur een dame, bij gelijke geschiktheid, voor deze functie om zo de diversiteit van ons team te verhogen”

 

Wat neem jij mee als (Junior) Business Analist Marktprocessen?

Wat voor een ander complexe gegevens zijn, zie jij als verhaal omdat je de verbinding tussen alle data ziet. Met jouw analytisch vermogen weet jij de gegevens aan elkaar te koppelen en te vertalen in waardevolle en concrete vervolgstappen. Dat begint bij het tijdig verzamelen van kwalitatieve en volledige data. Je werkt nauwkeurig, accuraat en voert je werk uit met een aanstekelijk enthousiasme. Jouw interesse in wet- en regelgeving helpt hierbij. Een flinke uitdaging? Jazeker! Maar wel een hele leuke.

 

Daarnaast heb je:

  • Je hebt Wo-werk- en denkniveau met daarbij een afgeronde Hbo-opleiding in een analytische richting;
  • Je bent analytisch sterk ontwikkeld, je bent data gericht en je wilt je graag ontwikkelen als business analist binnen de energiewereld;
  • Een uitstekende beheersing van zowel Nederlands als Engels in woord en geschrift.

 

 

Wat bieden wij jou als (Junior) Business Analist Marktprocessen?

Een organisatie met veel aandacht voor de bedrijfscultuur en (door)groeimogelijkheden voor onze medewerkers. Daarnaast krijg je ook nog:

 

  • Een salaris tussen de €3.300,- en €4.700,- (met doorgroeimogelijkheden) afhankelijk van kennis en ervaring en op basis van een fulltime dienstverband (schaal A10);
  • 25 vakantiedagen, 13 ADV dagen en 3 ½ vitaliteitsdagen (o.b.v. een fulltime dienstverband);
  • 8% vakantietoeslag;
  • Eindejaarsuitkering van 4,5%;
  • Werkgeversbijdrage Benefit Budget van 1,8% van het bruto maandsalaris;
  • Een pensioenregeling bij het ABP waarvan wij 70% van de kosten op ons nemen;
  • Korting op je energiecontract met 100% groene stroom van ENGIE;
  • De mogelijkheid om hybride te werken is groot. Veel reguliere besprekingen zijn online.
  • ENGIE draagt bij met een laptop, telefoon en uitrusting voor een ergonomische ingerichte thuiswerkplek.

Ben je enthousiast? Solliciteer dan meteen door op de button hieronder te klikken.

 

Heb je vragen?

Voor vragen over de procedure kun je contact opnemen met Jos Boomsma, Senior Corporate Recruiter, via 06-12696240 of via jos.boomsma@engie.com. Mocht je vragen hebben over de functie, het team of andere inhoudelijke vragen dan mag je contact opnemen met Werner de Rijke, Senior Business Analist Marktprocessen via 06-29127331. Een appje sturen mag ook.

 

* Uit onderzoek is gebleken dat mannen al reageren op een functie wanneer zij voor 60% voldoen aan de wensen van de toekomstig werkgever. Terwijl vrouwen pas reageren wanneer zij zelf vinden een 100% match te zijn. Zonde! Mocht je nu niet aan alle wensen voldoen en wel interesse hebben, laat het ons weten. We komen graag met je in contact!

Job Requisition ID on SAP SF
29135
Organization
Language on SAP SF
en_US
Job Contract
Job City
Job Posting Date
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Trainee - Monitorizare Business

Posting date : 19/06/2024

Requisition ID : 27120


Trainee - Monitorizare Business

 

Creează un nou început în carieră cu ENGIE Traineeship Program!

 

Dacă vorbești limba engleză, ai o pasiune pentru analiză, excel, cifre ai absolvit sau urmezi cursurile de master al unei facultăți specializate în domeniul economic și îți dorești să pui în practică ce ai învățat, vino alături de noi. Pe parcursul unui an, îți vei desfășura activitatea, prin rotație, în 2 dintre departamentele nostre cu specific economic și vei avea ocazia să aplici practic cunoștințele din facultate și să îți exersezi zilnic limba engleză.

 

Cum ar trebui să fii?

  • O persoană analitică, pasionată de cifre și organizată.
  • Îți place să înveți constant lucruri noi și lucreazi bine în echipă.
  • Deschis/ă la oportunitatea de a învăța și a-și dezvolta abilități noi, în fiecare zi.
  • Îți place să faci magie in Excel.
  • Îți place să te implici - fie prin voluntariat, programe de practică, schimburi de experiență etc.
  • Comunici ușor, chiar și în limba engleză.

 

Te recunoști în cele de mai sus? Atunci hai în echipa de profesioniști ENGIE Romania!

Vei face parte dintr-un program de traineeship care va ajuta la creșterea și dezvoltarea ta profesională!

 

Ce vei găsi la noi?

  • Oportunitatea dezvoltării profesionale în domeniul studiat;
  • Contract de muncă pe o perioadă de 12 luni, cu posibilitatea prelungirii ulterioare pe perioadă nedeterminată;
  • Cursuri și dezvoltare profesională continuă;
  • Flexibilitate și înțelegere astfel ca tu să poți ajunge la examene și cursuri.

 

Dacă cele de mai sus îți fac cu ochiul, înscrie-te în ENGIE Traineeship Program.

 

Tu esti energia viitorului!

 

 

Doar persoanele selectate vor fi invitate la interviu.

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf

 

Descrierea companiei

Grupul ENGIE este o referință globală în domeniul energiei și al serviciilor cu emisii reduse de carbon. Alături de cei 4.250 de angajați din România, de clienți, parteneri și părți interesate, ne angajăm să accelerăm tranziția către o economie cu impact neutru în ceea ce privește emisiile de carbon, printr-un consum redus de energie și soluții prietenoase cu mediul. Inspirați de ambiția noastră, îmbinăm performanța economică cu producerea unui impact pozitiv asupra oamenilor și planetei, bazându-ne pe activitățile noastre cheie – gaze naturale, energie electrică, servicii tehnice – pentru a oferi soluții competitive clienților noștri

Job Requisition ID on SAP SF
27120
Language on SAP SF
en_US
Country
Job Contract
Job City
Job Posting Date
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job_mapped_organization