La ENGIE Romania, dorim să venim în întâmpinarea nevoilor clienților noștri și să îi ajutăm să își atingă obiectivele, într-un mod eficient. Căutăm oameni talentați, care să pună clienții în centrul a tot ceea ce facem.

În prezent, căutăm o persoană care să aibă bune abilități de comunicare și experiență în lucru cu clienții pentru a se alătura Serviciului Vânzări, în calitate de CONSILIER VÂNZĂRI ENERGIE ȘI SERVICII.

Dacă îți dorești să faci următorul pas în carieră, alături de o echipă competitivă și profesionistă, trimite-ne CV-ul tău. Ne poți ajuta să construim un ENGIE mai bun. Totul începe cu angajați remarcabili. Totul începe cu tine.

Ce vei face:

• Vei identifica și rezolva solicitările clienților, îi vei consilia sau îi vei orienta în vederea soluționării problemelor pentru care aceștia s-au prezentat, în vederea creșterii satisfacției și loialității lor;
• Vei primi, verifica și înregistra cererile și reclamațiile clienților;
• Vei solicita informații serviciilor conexe și vei elabora răspunsuri verbale, telefonice sau scrise la solicitările sau reclamațiile clienților;
• Vei modifica și actualiza bazele de date cu clienți casnici și non-casnici în baza solicitărilor clienților sau a corespondenței cu aceștia (schimbări de partidă, procesare contracte furnizare energie, procesare contracte prestări servicii, scanare documente);
• Vei opera stornarea facturilor clienților în baza contestațiilor consumului de către aceștia și vei refactura, punctual și manual, în regim de back office, cu aprobarea nivelului corespunzător delegărilor de competențe;
• Vei identifica clienții restanțieri și vei prelucra notificări de deconectare/reconectare, asigurând o permanentă legătură cu operatorul de distribuție în acest sens;
• Vei promova și vânde ofertele de energie și servicii.

Experiență, calificări, cunoștințe și abilități:

• Studii medii finalizate cu diplomă de bacalaureat;
• Experiență de minimum 1 an într-un post similar;
• Cunoștinte operare Microsoft Office, SAP (ISU și CRM);
• Experiență în lucrul cu clienții;
• Abilități de comunicare și prezentare;
• Capacitatea de a asculta și de a rezolva problemele clienților;
• Abilitați de lucru în echipă;
• Deschidere față de schimbare;
• Autonomie, inițiativă și implicare.

Reprezintă avantaj:

• Studiile superioare finalizate cu diplomă de licență.

Beneficii:

• Asigurare medicală privată pentru tine și familie;
• Acces la un program de dezvoltare personală și profesională;
• Tichete de masă;
• Concediu de odihnă extins, în funcție de vechimea în muncă.

Doar persoanele selectate vor fi invitate la interviu.

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf

Despre ENGIE

Grupul de companii ENGIE Romania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, producție din surse regenerabile și furnizare de energie electrică, precum și soluții verzi și servicii tehnice pentru instalaţii de gaze naturale şi centrale termice. ENGIE Romania şi filialele sale deservesc un portofoliu de 2 milioane de clienţi, operează o reţea de distribuţie de circa 22.600 km, deţin o capacitate de producție din surse verzi de 121 MW şi au 4.300 de angajaţi

About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

Purpose of role

The job holder will be responsible for the hedging and balancing of power and gas for Energy Supply and export portfolios. You will define and deliver hedging and balancing strategies, provide analysis and reporting, and ensure the provision of gas and electricity forward price curves.

Additionally, you will support the business with new products, commodity premia, customer queries, and provide analytical support to the wider business.

This is a 12 month fixed term contract role hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.  On offer is a competitive salary and benefits package.

Key Responsibilities:

• Ensure trading limits of authority are adhered to.
• Maintain power and gas positions within defined risk limits.
• Perform back-to-back hedging for Retail fixed business wins/renewals.
• Conduct wholesale and retail transactions for flexible product customers.
• Manage relationships with wholesale counterparts, retail consultants, and customers.
• Optimize and source flexibility assets.
• Design, implement, and deliver gas and power forward curves.
• Manage default customer positions to align wholesale requirements with retail transactions.
• Deliver hedging and balancing analysis and reporting requirements.
• Lead the development and implementation of hedging and balancing systems and processes.
• Ensure complete documentation of hedging and balancing processes and methodologies.
• Provide support for retail hedging and balancing activities delivered by the shift team.
• Provide analysis and support for executive items and represent the Retail Hedging process in executive meetings and multi-function workshops.
• Advise Sales teams on hedging functions and facilitate a smooth and competitive tender process.
• Adhere to internal process and risk frameworks.

Knowledge and Skills:

• Sound knowledge of the UK gas and electricity markets and Retail products.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office; Power BI and/or Python skills are advantageous.
• Ability to manage large sets of data.
• Practical approach to problem-solving.
• Proven ability to present information effectively.
• Ability to document processes, identify relevant controls, and performance indicators.

Experience/Qualifications:

• Proven ability to organize and produce work under tight deadlines.
• Previous team leader/management experience is advantageous.
• Previous UK gas and electricity market/industry experience.
• Statistical analysis skills are advantageous.
• Demonstrated ability to succeed in a complex environment.
• Degree level (or equivalent) in a relevant discipline or specific related experience.

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees.  In the event you do not meet every requirement, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience.

About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

Purpose of the job:  

Are you passionate about delivering exceptional customer service and thrive in a dynamic, customer-facing role? We are looking for a dedicated Customer Service Advisor to join our team and provide outstanding support to our I&C and Mid-Market customers.

If you enjoy managing complex queries and complaints, and working collaboratively with Account and Sales Managers, we would love to hear from you!

This is a Hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.  On offer is a competitive salary and benefits package.

Key Responsibilities:

• Deliver consistently high levels of customer service.
• Collaborate effectively with Account Managers to understand and meet customer requirements.
• Manage customer complaints and queries in line with company SLA’s.
• Communicate effectively with customers, consultants, brokers, and third-party industry bodies (e.g., National Grid) via phone and email.
• Work independently and as part of a team to achieve goals.
• Prioritize daily workload and manage deadlines efficiently.
• Resolve queries raised by internal and external stakeholders, with support as needed.
• Operate processes in a timely and efficient manner to ensure excellent customer service.
• Identify knowledge gaps within Retail Operations and SSC.
• Assist in training new starters within the department.
• Contribute to process improvements.
• Adhere to internal process and risk frameworks, including GDPR.
• Attend meetings and participate in conference calls as required.
• Identify themes of process and system issues causing high volumes of queries.
•  

Knowledge and Skills:

• Excellent communication skills (written and telephone).
• Strong verbal comprehension and numerical skills.
• Proficiency in Microsoft Office.
• Proven record of excellent customer service.
• Ability to produce accurate work within tight deadlines.
• Strong organizational skills and practical problem-solving approach.
• Ability to present information effectively.
• Customer-focused with a drive for continuous improvement.

Experience/Qualifications:

• Previous customer service experience.
• Ability to analyse problems and identify solutions using Microsoft Office tools.
• Proven ability to manage customer relationships (internal and external).
• Previous industry experience desired but not essential.
• GCSE English Grade C (or equivalent).
• GCSE Maths Grade C (or equivalent).

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees.  In the event you do not meet every requirement, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience

Role Summary

We are seeking a talented and experienced Design Engineer to lead the technical design, including grid, required for the development of renewable energy projects in the SEA (Malaysia and Philippines). The role will play a crucial role in ensuring the efficient integration of renewable energy sources into the grid network, while maximizing projects reliability.

Key Responsibilities 

• Lead the technical requirements required by the renewable energy projects (Solar and Wind) during the pre-development and development.
• Identify potential points of interconnection on the Grid for the development of renewable energy projects. 
• Lead the preparation and completion of grid studies with the support of grid consultants on the respective countries. 
• Ensure compliance with design requirements and grid codes related to renewable energy integration, and engage with regulatory agencies to address grid-related issues and obtain necessary approvals.
• Collaborate with engineering teams located in India and France on the design optimization of the project. 
• Analyze grid performance data, including renewable energy generation patterns and grid stability metrics, to identify opportunities for optimization and improvement.
• Work closely with the development team to support the project development activities when required. 

Requirements

• Bachelor’s degree in Electrical Engineering or related field.
• At least 5 years of experience in design of renewable energy projects.
• Strong understanding of grid infrastructure and renewable energy technologies, including grid integration challenges and solutions.
• Knowledge of relevant regulations, standards, and best practices in designing renewable energy project, including grid management and grid codes.
• Analytical mindset and problem-solving skills to address complex grid integration issues and optimize renewable energy utilization.
• Knowledge in designing Wind Energy Projects is a plus.
• Good communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.

BUSINESS DEVELOPER – GRID ACCESS

GRID ACCESS

BUCHAREST

ENGIE Romania

At ENGIE, we want to satisfy our customers’ needs and help them achieve their efficiency targets. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute with your unique skills and experience. 

We are currently looking for a person with advanced knowledge of the energy market to join our GRID ACCESS TEAM, as BUSINESS DEVELOPER – GRID ACCESS. In this role, you will design and build new functionalities and processes, improve day to day business experience, and optimize the existing processes. 

If you are interested in taking the next step in your career and be part of a great team, join us. You can help us build a better ENGIE. It all begins with outstanding talent. It all begins with you.

What you will do:

• You will contribute to market prospecting by providing consultancy on energy networks as well as on optimal access to them, in the context of identifying new renewable energy projects.
• You will manage the documentation necessary to obtain access to electrical networks for new development projects, from project initiation to the completion of the execution phase (COD), and, if necessary, you will attend the meetings with state authorities.
• You will organize, under the guidance of the Grid Access Manager, the meetings and documents necessary for the development of each project.
• You will continuously monitor the impact of the evolving economic, political, regulatory and technological context on investments and projects of TSO (Transmission System Operator)/ DSO (Distribution System Operator).
• You will collaborate with DSO, TSO, and stakeholders throughout the entire project lifecycle for connection/ access to the network: from the authorization and access stage to the construction completion stage.
• You will manage the relationship with internal or external consultants on topics such as: solution analysis, planning and authorization of transformer stations, transformers, transfer stations, and aspects related to cable routes, technical evaluation, and preparation of the work register.
• You will support the project team by analysing risks and defining the necessary preventive/ corrective actions for network access, in order to meet project deadlines.
• You will obtain approvals from DSO and TSO for network access, in accordance with the company's strategy.
• You will provide technical and commercial analyses regarding offers and contracts related to network connection works.
• You will monitor the schedule and stages of the projects you manage.
• You will support the procurement team during negotiations and tenders for network access services and works.
• You will ensure periodic reporting/ presentations for monitoring and controlling activities related to access to electrical networks.

Desired education, expertise, and skills:

• Bachelor’s degree in technical field: Electrical Engineering or Power Engineering;
• Experience working with HV/MV power systems;
• Good knowledge of regulatory framework;
• Knowledge of project management methodology;
• Knowledge of financial analysis and evaluation;
• Thorough knowledge of technical standards and ANRE regulations;
• Basic knowledge of the energy market;
• Advanced skills in PVsyst, WASP, Windex/Atlas Wind Global, AutoCAD;
• Category B driving license;
• Ability to work autonomously;
• Ability to manage multiple projects simultaneously;
• Integrity and ability to adhere to ethical standards.

Represents advantage:

• Experience using electrical system analysis software (e.g., DIgSILENT, Neplan, Eurostrag);
• Ideally several years of professional experience with comparable tasks at a grid operator or at an engineering company/ project developer.
• Knowledge of French – at least intermediate level.

Benefits:

• Private health insurance for you and your family.
• Opportunities for ongoing personal and professional development.
• Meal tickets.
• Work-life balance.
• Annual extended holiday entitlement, depending on length of employment.
• Holiday bonus.

Only candidates selected for interviews will be contacted. 

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/corporate/wp-content/uploads/2018/09/ER_Nota-de-informare-Candidati.pdf

About ENGIE

ENGIE is active in Romania in three areas: gas, electricity and energy services. The main subsidiary of the Group, ENGIE Romania, supplies natural gas and electricity, distributes natural gas, offers energy related services to all market segments and also produces electricity. ENGIE Romania serves more than 1.9 million customers, operates 21,000 km of networks, owns and operates wind farms with a capacity of 100 MW and employs around 4,000 people.

The Role:

This role will manage day-to-day programs for social media and corporate communications, and support public and media relations efforts.

Preference for candidates located in Pacific Time Zone: Washington, Oregon, California, Idaho.

Role Responsibilities:

• Directly oversee the corporate social media programs and strategy. Bring new testing strategies and ideas to continue to enhance the program. Manage social calendar and executive social support.
• Drive the Impact social media advocacy and amplification programs through trainings and audits. Build and launch new employee ambassador program in collaboration with internal communication partners and oversee engagement and adoption to amplify social efforts. Deliver expert social audits and coaching.
• Support corporate communication projects and client communication initiatives as needed.
• Support and drive external communication strategies to generate market awareness for ENGIE Impact in key regions.
• Work directly with external PR agency to deliver public relations program and quarterly media hits goal. Partner to develop communication pitches, support interviews and develop contributed content.
• Manage scheduling and interview briefing materials for all media interviews and expert briefings. Support Communications leadership in media trainings and interview coaching.
• Project manage press releases through the approval structure, program via Business Wire distribution and on engieimpact.com.
• Develop and deliver process for maximizing Impact thought leadership content through spin-off PR content, press engagement opportunities and social media.
• Manage PR agencies project and prioritization to ensure retainer is maximized and resourcing is focused on top company priorities.
• Support and project manage key corporate abstract submissions and executive speaking engagements.
• Manage the development and distribution of the daily coverage monitoring report and rapid response program. Maintain distribution list and enhancements for company visibility.
• Support monthly, and quarterly reporting and planning.

Education and Experience: 

• • High School Diploma or equivalent required
  • Bachelor's Degree preferred in one of the following fields; marketing, business, communications, journalism or PR preferred.
  • 4+ years relevant experience with social media marketing, PR and media relations for a corporate organization or agency required.
  • Experience developing communications plans, written press releases, managed social media programs and project-managed corporate marketing initiatives through completion.
  • Experience in Energy/Technology/B2B environments preferred.
  • Experience working with senior leaders on developing and executing external communication strategies.
  • Experience directly managing corporate social media programs
  • Experienced with CRM tools; Marketing Automation Software a plus.
  • May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements

Skills and Abilities:

• • Ability to prioritize and handle numerous competing demands in a high-volume, fast-paced working environment, frequently under urgent deadlines.
  • Ability to build effective presentations.
  • Ability to execute communication and marketing campaigns and support measurement of impact.
  • Exceptional writing skills across several mediums including: social, press releases, news articles, email communication
  • Ability to analyze data and is comfortable with making data-driven decisions.
  • Ability to collaborate with key stakeholders across the organization to drive results.
  • Exceptional writing skills across several mediums including: social, press releases, news articles, email communication
  • Strong verbal, written and interpersonal skills.
  • Experience with Microsoft Office suite of products
  • Familiarity with systems;  Salesforce, ADP, and other internal transversal process systems
• Other
  • Passion to drive Engie Impact’s mission and values

Work Environment:

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  • Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating, air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
• Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
• As a global organization, attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Business travel may be required up to 10% of the time

Physical Abilities:

• Extended Periods of Sitting: Ability to remain seated for long periods, with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing, handling documents, and operating office equipment.
• Communication: Ability to effectively communicate, both verbally and in writing, through various mediums including phone, email, and video conferencing.
• Mobility: Ability to move within an office environment to access files, office machinery, and attend meetings.
• Reaching and Handling: Ability to reach, handle, and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items, such as files or office supplies, typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending, twisting, or standing briefly to access materials or equipment.
• Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The pay range for this role is $63,000-$92,000. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.

What You Can Expect

As our The Customer Retention Analyst I, you will be responsible for maintaining and improving customer loyalty by addressing issues, providing solutions, and enhancing customer satisfaction. This role involves engaging with ENGIE customers looking to renew their contract and implementing strategies to retain customers. This role will sit in Houston, TX, reporting to the Customer Rentention Advisor

• Handle inbound and outbound customer retention calls, emails, and chats with professionalism and empathy
• Identify customer concerns and provide appropriate solutions to enhance satisfaction
• Develop and implement strategies to reduce customer turnover

What You’ll Bring

• You hold a Bachelor's degree in Business Management, or we will accept three (3) years of relevant work experience where you gained hands-on skills in customer service delivering high quality service
• This is an entry-level position, and prior experience is not necessary. You will be expected to manage customer retention efforts, ideally within a customer service role, by communicating directly with customers to address concerns and enhance their experience with the brand. You will also manage inbound and outbound calls while communicating effectively. Exposure to customer service settings would be advantageous
• You are knowledgeable in the Retail Electric Provider (REP) industry, with working knowledge of ERCOT and Non-ERCOT Markets (PJM, MISO, NYISO)
• You have strong interpersonal and communication skills, with the ability to handle difficult conversations and resolve conflicts effectively
• You are proficient in using customer relationship management (CRM) software and maintaining accurate records of customer interactions
• You are skilled in problem-solving and analytical thinking, with the ability to navigate multiple systems for research
• You will work independently and collaboratively with other departments to resolve customer issues promptly, while meeting retention targets and KPIs
• You are proficient in Microsoft Excel, Word, and PowerPoint, and have excellent verbal and written communication skills, including the ability to type at least 40 WPM

Additional Details

• This role is eligible for our hybrid work policy consisting of a minimum three (3) days in the office at the Houston, TX office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $61,400 – $94,070 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.    

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

The Role:

The Senior Graphic Designer generates creative strategy and supervises brand design implementation across all marketing department initiatives, leads and supports on design projects through the entire creative lifecycle.  

Preferred candidates located in Pacific Time Zone: Washington, Oregon, California, Idaho. 

Role Responsibilities:

• Manage and lead the overall brand platform and visual identity system for ENGIE Impact with visual and message creative integration. 

• Oversee brand design strategy and production to support brand and marketing initiatives, ensuring creative efficacity, alignment to central strategies and adherence to the brand system. 

• Lead design workflow, resourcing and central project management through project management system.  

• Work across the Marketing department and other departments within ENGIE Impact to key stakeholders on marketing / creative initiatives as the central design liaison. Works with stakeholders to help translate their feedback and needs into creative briefs and final deliverables.  

• Manage the production and strategy of diverse integrated media including but not limited to: the ENGIE Impact website and campaign landing pages, brand and campaign videos, digital media assets, client engagement presentations and sales materials, and other specialty media as needed. Leads the production of major creative deliverables, provides regular critiques and revisions to deliverables from design team members. 

• This role requires an advanced ability to develop big-picture ideas and translate them into different design deliverables including but not limited to web, UI/UX, video & animation, digital ads, social media, presentations, print and email campaign.  

• Have a passion for design, stay up-to-date on best practices and market trends, and enjoy working in a highly-collaborative team environment. 
• Have an understanding of the behaviors and needs of end users and a project’s goals to bring the right expertise and tactics that will drive success. 
• Frequently assume a lead role in creating the visual and conceptual direction on projects and should also be able to act in a support role for another designer. Mentor other designers/freelancers when necessary and occasionally manage vendors. 
• Manage own time and workload and be able to foresee and communicate roadblocks proactively. Ability to juggle multiple projects simultaneously is essential. 
• Frequently present work to upper management and gain approval. 

Experience and Education:

•  
• High School Diploma or equivalent required.
  •  
• Associates or Bachelor's Degree preferred in one of the following fields; Graphic Design, Visual Arts, Fine Arts,
• 4+ years relevant experience with graphic design, branding, visual storytelling.
• May consider a combination of relevant experience with educational and other skills and abilities in lieu of educational requirements

Skills and Abilities:

•  
• Strong verbal, written and interpersonal skills.
• Experience with Microsoft Office suite of products
• Ability to use channel- and medium-specific (social media, email, whitepapers, etc.) design best practices to optimize deliverables 
• Well-organized and detail-oriented, ability to manage a heavy project load under tight deadlines 
• Have a passion for design, stay up-to-date on best practices and market trends, and a drive to for innovative solutions 
• Self-motivated team player and strong communicator 
• Intermediate to expert proficiencies in: 
• Adobe CC: Illustrator, InDesign, Photoshop, Premiere Pro, and Acrobat Pro 
• Animations/interactive in Adobe After Effects, Motion, or similar 
• Skills strongly recommended:
• HTML5, CSS3 and CMS (Craft) 
• Basic use of a DSLR camera and lighting kit for photo and video content creation, event photography, and other corporate needs. 
• Basic photo and video editing. 
• Knowledge or skills in Instapage, custom illustration, SEO, Wrike or other project management tools, and sustainable marketing practices are a plus. 

Other

• Passion to drive Engie Impact’s mission and values

Physical Abilities:

• Extended Periods of Sitting: Ability to remain seated for long periods, with regular breaks as needed.
• Visual Acuity: Ability to view computer screens and read documents for extended periods.
• Frequent Use of Hands: Ability to use hands for typing, handling documents, and operating office equipment.
• Communication: Ability to effectively communicate, both verbally and in writing, through various mediums including phone, email, and video conferencing.
• Mobility: Ability to move within an office environment to access files, office machinery, and attend meetings.
• Reaching and Handling: Ability to reach, handle, and manipulate objects and equipment within an office or remote workspace.
• Occasional Lifting: Ability to lift and move items, such as files or office supplies, typically up to 10 pounds.
• Flexibility: Ability to perform tasks that may require bending, twisting, or standing briefly to access materials or equipment.
• Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Work Environment:

• Work schedules are determined by business need and manager discretion; full time employment is considered 40 hours per week
• Health & Safety Working Requirements
  • Adequate working surface (can fit two monitors, a keyboard, mouse, and docking station)
  • Adjustable ergonomic chair
  • Proper Lighting
  • Heating, air conditioning and ventilation to create a comfortable environment
  • Appropriate internet and bandwidth to conduct business
• Incumbent may be exposed to frequent noise caused by telephones, office machines, and nearby oral communications among fellow employees
• As a global organization, attending meetings and events during early mornings and evenings may be required
• Performing duties and attending events during the evening and on the weekend occurs occasionally and may be required
• Business travel may be required up to ~10% of the time

Benefits at ENGIE Impact:

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

The target pay range for this role is $73,000-$105,000. 

Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data. This position is eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional ENGIE benefits include a 401k plan, paid time off and annual bonus. ENGIE complies with all federal, state, and local minimum wage laws.

CUSTOMER MARKETING MANAGER

REMOTE USA

What You Can Expect

As our Sales Manager with ENGIE North America, your primary objective is to prospect and acquire new Commercial and Industrial (C&I) customers for ENGIE retail business in the New York (NYISO) & New England (NEPOOL) ISO regions to ensure a robust pipeline of opportunities.

This position will sit in the NYC Metro Area and will report to the Regional Vice President of Sales, ISO New England.

• Identify and Develop Sales Opportunities: You will self-originate leads by leveraging marketing campaigns, market knowledge, data analysis, cold calling, and networking to build a strong sales pipeline within the New York/New England C&I customer territory
• Qualify Customers and Assess Needs: You will evaluate creditworthiness using Credit Guidelines, gather consumption and account data, and assess customer needs through effective questioning and listening to deliver tailored price proposals informed by load patterns
• Present and Align Product Offerings: You will gain in-depth knowledge of ENGIE's products and articulate how proposed solutions meet or exceed customer requirements, ensuring offers are competitive and evaluated on a like-to-like basis
• Negotiate and Finalize Agreements: You will collaborate with brokers, customers, and legal teams to negotiate terms, ensuring alignment with margin guidance and securing agreements that maximize revenues and customer satisfaction

What You’ll Bring

• You hold a Bachelor’s degree in Business or a closely related discipline; In lieu of the educational requirement, we will accept a minimum of seven (7) years of relevant industry  experience in retail energy sales
• You are persuasive at communication, effective negotiation skills, and interaction with executive-level decision-makers
• You are a self-driven individual capable of quickly learning new products, processes, and systems
• You have the ability to manage multiple assignments concurrently on a timely basis with a high degree of accuracy and professionalism
• You have the ability to work closely with Key Account Teams and functional support groups to close transactions with key customers, ensuring seamless service delivery and the realization of expected revenues and margins

Additional Details

• This role is eligible for our hybrid work policy, consisting of three (3) days in office and two (2) days working remotely
• Must possess a valid U.S. driver’s license/clean driving record for travel and car rentals
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $99,000 – $151,800 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.