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Tax Coordinator

Posting date : 19/04/2024

Requisition ID : 25497


Tax Coordinator

Job Title:  Tax Coordinator

Department: Finance

Reporting line:  Head of Finance

Location: Kampala, Uganda

Job Grade: 15

 

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

 

www.engie-energyaccess.com  

www.linkedin.com/company/engie-africa

 

Job Purpose/Mission  

EEA Uganda is looking for an experienced, highly motivated, and disciplined Tax Coordinator with a passion for entrepreneurship, renewable energy, and financial inclusion to join our team. This position is a key role within the Finance Department of a fast-paced start up on the front lines of renewable energy and mobile payment technology.

The Tax Coordinator will collaborate with the Head of Finance to oversee the taxes of the company. The job holder will be responsible for preparing tax documents and payments, keeping detailed documentation and databases, and helping EEA Uganda to stay compliant and structure their policies in a way that would help the company minimize their taxes.

 

Responsibilities 

  • Collaborate with Head of Finance and Tax partners on ongoing tax compliance and capital structuring and manage relationship with Tax Advisors. 

  • Implement the best tax practices and controls and ensure that these are consistently updated and followed. 

  • Ensuring that all tax returns are prepared accurately and timely and taxes remitted monthly before the 15th day of each month, maintaining documentation and reconciling to General Ledger. 

  • Responsible for working with tax advisors to prepare the annual income tax returns and review of annual corporate tax computations. 

  • Support Head of Finance with strategic improvements to EEA Uganda’s operations, including country-specific tax-efficient structures, transactions between parent and subsidiary. 

  • Coordinate External /Internal audits, liaise with the URA/Tax Advisors and ensure that all issues are timely resolved during the audit process.  

  • Maintain effective relationships across all departments within the organization and ensure all tax issues raised are resolved timely and sufficient support given. 

  • Ensure monthly tax provisioning includes reviewing the tax accruals, as well as the management and reconciliation of the tax balances on the ledger and effective rate analysis are done.  

  • Support in putting together YTD and forecast P&L information and calculating estimated taxable income positions, Effective Tax Rates for forecasting purposes. 

  • Preparation of responses to URA queries regarding tax issues. 

  • Supporting the Head of Finance with tax legislative developments and planning where necessary. 

  • Coordinate tax audits by URA, interface between auditors and company personnel, follow up on any disagreements. 

  • Ensuring that interim and final corporation tax returns are prepared, filed, and tax installments paid. 

  • Responsible for general tax compliance work in relation to PAYE, WHT, VAT, Excise duty, Stamp duty, and Corporation tax. 

  • Performance of tax reviews in SAP for VAT and WHT for all invoices paid out by the Bank. 

  • Responsible for all reconciliations on all tax accounts and reporting to internal management and external stakeholders on exceptional items. 

  • Annual review of the Group recharges to ensure that all services received are value adding and priced at arm’s length in accordance with the Transfer Pricing Act. 

  • Perform the group’s self- tax assessments and in-depth examinations, to identify areas of tax exposure and non-compliance and implement appropriate measures. 

  • Engage the revenue authority on objections, appeals and dispute resolution; make submissions on behalf of EEA Uganda. 

  • Perform annual review of finance policies, standards, and frameworks that have an impact on tax. 

  • Engage Group Head of Tax and ensure alignment with Group Tax Objectives. 

  • Manage training and support to other areas of the company to ensure they have sufficient tax compliance understanding to support the Tax function. 

  • Support Accounts Team lead to work closely with Uganda department heads to understand monthly expenses (BvA), monitor spending and drive efficiencies in cost centers. 

  • Any other tasks as assigned by the supervisor 

Knowledge and skills   

Experience

  • 5 years and above work experience in a multinational company or financial institution, preferably with operations in Africa.
  • Acumen in accounting and tax issues and procedures.
  • Detail-oriented, with a highly developed sense of reliability and accuracy.
  • Strong analytical and problem-solving skills.
  • Trustworthiness and willingness to take responsibility.
  • Outstanding written and verbal communications skills.
  • Entrepreneurial spirit and collaborative nature.
  • Strong work ethic and integrity.
  • A passion for EEA and our customers!

Qualifications

  • Bachelor’s in business administration, Commerce, Accounting, Finance or their equivalent and full ACCA or CPA Uganda.

Language(s):  

  • English 

Technology

  • Experience and proficiency in accounting software tools, i.e SAP
  • Experience and proficiency in excel.
  • Proficiency in navigating and using URA tax platform.

 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted.  

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!  

Job Requisition ID on SAP SF
25497
Language on SAP SF
en_US
Country
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Business Young Graduate

Posting date : 19/04/2024

Requisition ID : 24641


Business Young Graduate

Business Young Graduate (M/F/X)

 

At ENGIE, we are working together to accelerate the energy transition to a carbon-neutral economy. Are you eager to contribute to this challenge and are you interested in learning how we make profit at Engie? Have you just obtained your Master in Business with strong financial data affinity, are you agile and would you like to kickstart your career as Young Graduate? Then, this might be your cup of tea!

We are looking for 5 Business Young Graduates to join us in September 2024 for a two-year Business young graduate program! You get the opportunity to build experience in our Global One Retail Team

 

WE OFFER YOU as Business Young Graduate (M/F/X)

 

  • A 24-month rotation program during which you will accomplish different missions of 3x8 months in our different Business Departments: Retail Belgium; Global Energy Management & Sales (GEMS) and Retail Europe ( France, Romania, Italy or the Netherlands).
  • An opportunity to develop knowledge in:
    • Macro-economic concepts within the retail B2C energy market
    • Portfolio management,
    • Risk in pricing
    • Data management
  • Extensive on-the-job training and coaching by senior experts and managers in the different departments 
  • Participation in cutting edge trainings that are organized by ENGIE University. These will not only help you to develop your knowledge on our different businesses, but also will give you a chance to acquire new hard and/or soft skills
  • An opportunity to work in diverse teams and develop a strong professional network
  • Continuous support and follow-up from our HR team: you  will be assigned a mentor that will accompany you across the entire journey of the Young Graduate Program. At the end of the program you will become part of the Retail Risk Management Team in Belgium or possibly (if this is in your and our interest) within Romania, Italy or The Netherlands.
  • Becoming part of a dynamic and caring organization committed to wellbeing, inclusion and diversity. We have a gym on-site and offer a variety of activities under the ENGIE Body-Mind-Social Program which aims at improving the wellbeing of our employees
  • A permanent contract with attractive and well-stuffed compensation package including, on top of your base pay: a bonus scheme, industry-leading healthcare and group insurance, a car or a green mobility alternative (our offices are less than 10 min. away from the Brussels North Station), a mobile phone, a laptop, lunch vouchers, 34 vacation days, possibility to work up to 3 days from home
  • Participation in Young Generation Network (YPN) Belgium, our employee-led network for millennials and digital natives

 

YOUR PROFILE as  Business Young Graduate (M/F/X)

 

  • Master degree in Economy, Business, or Industrial/Civic Engineering studies with  developed business acumen by having taken on a traineeship, business courses, etc. We also welcome you if you have a Master degree and up to 2 years’ professional experience
  • Affinity with the energy sector and the energy transition landscape and motivated about developing your career in this business
  • Strong analytical mindset with ability to grasp the essence in complex data sets and communicate in a clear way about it.
  • Team worker with good interpersonal skills, flexible and able to work with different profiles across different business departments and throughout ENGIE
  • You love to share ideas and knowledge with peers and you can take initiative and full ownership of the projects you manage
  • You are fluent in English and French. If your French is not fluent you are willing to improve this during your first mission.

 

YOUR HR CONTACT PERSON

Valerie Theys – valerie.theys@external.engie.com

 

We believe any recruitment decision should be a sustainable one , taken by both parties and in full transparency. Do not hesitate to reach out in case you have specific questions you want to get answered before applying.

 

Our application process:

  • Short pre-screener in teams with Valerie
  • In-depth interview on-site with Valerie and business manager
  • Presentation in teams to international panel of 2 Retail business managers 

 

MORE ABOUT US

To become a leader of the carbon-neutral transition in Belgium, ENGIE masters all professions related to the energy sector: from energy production to consumption optimisation, from research and innovation to the maintenance of the most complex installations, from engineering to the construction and implementation of projects. Our 7,000 employees in Belgium are building a better future for our planet.
A better future for all of us!

The Retail business unit holds a significant position in the dynamic energy market, providing customized solutions marked by quality and dedicated support to each customer. Operating through commercial subsidiaries and local partnerships, Retail has adapted its working methodology to a comprehensive agile model, organizing autonomous squads into tribes.

The primary goals are to design, develop, test, and deploy high-quality systems within an integrated landscape, ensuring the effective technical operation of these systems in accordance with customer agreements. Additionally, Retail aims to deliver frameworks that enhance the autonomy of other squads, both customer and business-oriented.

 

#YOUNGGRADUATEBE

Job Requisition ID on SAP SF
24641
Language on SAP SF
en_US
Country
Job Contract
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Commercial & Product Manager

Posting date : 19/04/2024

Requisition ID : 26754


Commercial & Product Manager

 

Job Title:   

Commercial & Product manager

Reporting Line:

Hay Grade:                                            

Head of Mini- Grids

16

Location: 

Lusaka, Zambia

 

We are building a diverse and inclusive team and this opportunity is open to any qualified internal and external applicants. Women, candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role.

 

About ENGIE Energy Access (EEA)

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.6 million customers and more than 8 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

www.engie-energyaccess.com

Job Overview

As part of the Power Corner Zambia management team and functionally attached to the global head of Product & Commercial Mini grid, the Product & Commercial manager is responsible for the product development, the customer experience, and the revenues at country level. This covers our different revenue streams of electricity sales, appliances sales, customer finance, and ad hoc services. To meet her/his goal, her/his scope will cover customer care and customer service, marketing, business incubation program and support to entrepreneurs, building and managing local partners, data analytics and activities monitoring. She/He will oversee managing the commercial team in the clusters of operations. This position implies to work in close relationship with the whole Power Corner team in Zambia, the ENGIE Energy Access team and the global Product & Commercial team.

Key Responsibilities

Product & Commercial development and management 

  • Structure and lead all commercial activities within the company.  
  • Manage commercial team in cluster (Objectives setting, training, support, monitoring, performance evaluation etc.) on all commercial topics: energy sales, appliances sales, customer finance management, customer experience, other services. 
  • Build the budget, monitor activities, and build the commercial monthly reporting.  

Data analysis 

  • Build and maintain operational monitoring and management tools for commercial activities. 
  • Analyze commercial data to improve performance, processes, and products.

Organize a network of partners. 

  • Develop and manage a network of local partners to boost income generating activities in the mini-grid sites. 

Sales (before cluster creation) 

  • Be responsible for client acquisition and retention. 
  • Sales energy-efficient appliances and machines. 

Customer support and community engagement (Before cluster creation) 

  • Support customers and the community in the usage and understanding of our products & services. 
  • Manage Local Operators in the cluster zone. 
  • Be responsible for customer satisfaction

 

 Knowledge and Skills

Experience

  • Be passionate about improving rural communities’ life. 
  • A minimum of 5 years in commercial activities management (marketing, sales, customer experience and performance management) or in a related field  
  • Strong analytical capacity 
  • Autonomy and proactive mindset   
  • Enjoy working on several projects in parallel, capacity to organize teams to deliver project in a timely manner. 
  • Ability to be part of a multi-cultural team and to work with several streams.  
  • Economic modelling knowledge is a plus.  

Technology

  • Skilled in the use of Microsoft Office products and basic IT knowledge required. 
  • Experience with PowerBI or tableau is a plus. 

Required qualifications

  • Degree in Economics, Business & Administration, or any other relevant qualification
  • Masters in business or management is an added advantage. 

 

Language(s):  

  • Excellent oral and written communication skills in English required.  
  • Ability to effectively communicate in at least 1 local language. More is a plus.  

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. A special advertisement to ensure that women are aware of the fulfilling careers available at ENGIE, Females are strongly encouraged to apply, however, all roles are open for all genders. We are striving to improve our gender balance because our differences are our strengths.

   

 

Job Requisition ID on SAP SF
26754
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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Customer Service Advisor

Posting date : 18/04/2024

Requisition ID : 26783


Customer Service Advisor

Job Title:   

Conseiller Services Clients H/F

Department:

Customer Experience

Reporting line:

Team Leader Call Center

Location: 

Benin 

 

  1. À propos d’ENGIE

 

ENGIE est le plus grand producteur indépendant d'électricité au monde et l'un des principaux acteurs du gaz naturel et des services énergétiques. Le groupe a plus de 50 ans d'expérience sur le continent africain et a la capacité unique d'implémenter des solutions intégrées tout au long de la chaîne de valeur énergétique, de la production d'électricité centralisée aux solutions hors réseau (systèmes solaires domestiques, mini-réseaux) et aux services énergétiques. ENGIE Africa compte presque 4 000 employés, possède une capacité de production d’électricité de 3,15 GW, en exploitation ou en construction, et occupe une position de leader sur le marché décentralisé de l’énergie fournissant de l’énergie propre à plus de 4 millions de personnes par le biais d’installations solaires domestiques et de micro-réseaux locaux.

ENGIE PowerCorner est le développeur et opérateur de mini-réseaux du Groupe ENGIE qui fournit une électricité renouvelable, fiable et abordable, ainsi que des services énergétiques innovants, aux populations hors-réseaux des zones rurales en Afrique. Pour ce faire, nous utilisons une combinaison d’innovations clées : des unités de production d’électricité renouvelables solaires standardisées, un mini-réseau autonome combiné à des compteurs intelligents, et la technologie de paiement mobile.

www.engie-energyaccess.com

 

Responsabilités principales

Après une formation préalable à l’activité, vos missions seront :

  • Créer une expérience client positive ;
  • Recevoir les clients et les traiter avec respect et dignité ;
  • Enregistrer, traiter et assurer le suivi de tous les problèmes des clients ;
  • Avoir une bonne connaissance de nos produits ;
  • Fidéliser la clientèle.

 

Connaissances et Compétences

  • Avoir idéalement une première expérience de stage en call center ;
  • Avoir une bonne capacité/volonté d’apprentissage et d’adaptation ;
  • Être curieux, motivé et résistant au stress ;
  • Maîtriser l’outil informatique ;
  • Être dynamique ; avoir une bonne intelligence relationnelle et émotionnelle, tout en traitant et en gérant les plaintes des clients ;
  • Avoir une première expérience dans la relation client ;
  • Avoir un bon niveau de discours et une bonne capacité d’argumentation ;
  • Avoir une bonne élocution ;
  • Avoir le sens de l’écoute ;
  • Être créatif, humble ; ouvert à la critique constructive et capable de se remettre en question pour progresser.

 

Postulez

 

Vous vous êtes reconnu(e) dans cette offre ?

 

Déposez votre dossier à l’adresse : recrutement.benin_eea@engie.com 

 

Constitution du dossier de candidature :

 

  • Un Curriculum Vitae détaillé au format PDF et sous la forme de NOM+ Prénoms.
  • Une lettre de motivation adressée à la Responsable des Ressources Humaines.

   

Nous remercions tous les candidats de leur intérêt, mais en raison du grand volume de candidatures que nous recevons, seuls les candidats présélectionnés seront contactés.

 

ENGIE est un employeur engagé dans la diversité, l’égalité des chances et la création d’un environnement inclusif pour tous. Toutes les candidatures sont examinées en fonction des besoins de l’entreprise, des exigences du poste et des qualifications individuelles, sans aucun égard quant à l’origine, l’âge, le patronyme, l’identité, l’orientation ou la préférence sexuelle, la religion, la situation familiale, l’état de santé, le handicap, les opinions politiques, les engagements syndicats ou encore la citoyenneté. Nos différences font notre force !

 

#ActWithENGIE

Job Requisition ID on SAP SF
26783
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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Field technician Turbines

Posting date : 18/04/2024

Requisition ID : 26759


Field technician Turbines

EMS(European Maintenance Support) is a part of the ENGIE Group that carries out specialized maintenance work across Belgium and Europe (mainly the Netherlands and France). Within the Powertrain (Gas and Steam Turbines) team, we are looking for a Field Technician Turbines who wants to develop into a specialist in the field.

 

Have you got the technology bug? Do you enjoy tinkering with mechanical components and are ready to build expertise within rotating equipment?

 

Then apply using the button above for our Field Technician Turbines position, or via digital assistant B-ENGIE (button below)

 

WE OFFER YOU as a Field Technician Turbines

 

  • A high-tech workplace where passion for technology is key.
  • A work environment in which safety always comes first.
  • pleasant work atmosphere and a top-notch team of +/- 40 technicians led by Kris Matthys.
  • Freedom and independence to plan the work yourself allowing you to maintain a good work-life balance.
  • Lots of variety in the job thanks to the different locations where we operate, the different types of machines we work with (Siemens, Alstom, GE, Ansaldo, etc.) and the different customers we serve (both ENGIE's power plants and industrial customers).
  • Numerous opportunities to develop yourself, thanks to extensive training "on the job" and the possibility to acquire other competencies of your choice (electrical measurements, managing teams, project planning, ...)
  • Close supervision from day 1 by an assigned mentor.
  • A stable company that offers job security.
  • staff contract (38h) of indefinite duration with a competitive salary package consisting of:
    • a basic salary that is indexed monthly and supplemented by different premiums depending on the work regime (shift premium), the place where you work (mobility premium) and the number of overtime hours worked (overtime premium and compensation through leave days).
    • Annual salary increase in January according to energy sector scales.
    • Annual double vacation pay, collective bonus and year-end bonus.
    • 20 leave days + 13 ADV days + all days to compensate for overtime worked.
    • Medical expenses will be reimbursed for you and your family members.
    • Hospitalization insurance and supplementary pension plan.
    • Cell phone and data subscription.
    • Meal vouchers €8

 

YOUR PROFILE as a Field Technician Turbines

 

  • You are mechanically skilled (A2/bachelor/graduate electromechanics) and have preferably a basic knowledge of electricity.
  • Experience in maintenance of turbines, aircraft engines, derivative gas turbines or large rotating equipment is required.
  • You are fluent in English and willing to obtain basic level (A2) in French or Dutch.
  • You are flexible in terms of working hours and workplace. You see varying hourly schedules (day, shifts, weekends) as 'part of the job'. You are willing to perform work at our various sites in Belgium and abroad (mainly France and the Netherlands, max. 30%).

 

YOUR CHALLENGE as a Field Technician Turbines

 

As a Field Technician Turbines, you will actively participate in various maintenance projects, overhauls and interventions. An extra challenging aspect of the job is that no two days are the same.

  • You are responsible for organizing, coordinating and performing mechanical maintenance work on industrial gas and steam turbines.
  • At the start of a new construction site, you will be involved in the preparation and, together with the expert engineers from our team, determine the approach, planning and scope of the work to be performed.
  • Depending on the project, you will either take on the role of site supervisor or the role of field technician (or both).
  • In the role as site supervisor, you will coordinate, execute and be responsible for determining resources, ordering materials and following up on them correctly and on time.
  • During execution, you will work with a team of technicians consisting of both colleagues and subcontractors.
  • You will be responsible for monitoring and reporting on the work required and constantly ensure the safety of yourself and your colleagues.
  • For unplanned sites or incidents, you will participate in interventions, analyze problems and work hands-on on the turbines with the goal of resolving the problem.

 

INTERESTED?

 

Contact Els via email or whatsapp:

Els.bruyneel@external.engie.com

0494/63.22.34

Bruyneel Els

Recruiter ENGIE

Job Requisition ID on SAP SF
26759
Language on SAP SF
en_US
Country
Job Contract
Job City
Job Posting Date
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Field Technician Generators

Posting date : 18/04/2024

Requisition ID : 26758


Field Technician Generators

EMS(European Maintenance Support) is a part of the ENGIE Group that carries out specialized maintenance work across Belgium and across Europe (mainly the Netherlands and France). Within the Powertrain (Generators) team, we are looking for a Field Technician Generators who wants to develop into a specialist in the field.

 

Have you got the technology bug? Do you enjoy tinkering with mechanical and electrical components and are ready to build expertise within rotating equipment?

 

Then apply via the button above for our Field Technician Generators position , or via digital assistant B-ENGIE (button below)

 

WE OFFER YOU as a Field Technician Generators

 

  • A high-tech workplace where passion for technology is key.
  • A work environment in which safety always comes first.
  • A pleasant work atmosphere and a top-notch team of +/- 40 technicians led by Kris Matthys.
  • Freedom and independence to plan the work yourself allowing you to maintain a healthy work-life balance.
  • Lots of variety in the job thanks to the different locations where we operate, the different types of machines we work with (Siemens, Alstom, Brush, etc.) and the different customers we serve (both ENGIE power plants and industrial customers).
  • Numerous opportunities to develop yourself, thanks to extensive on-the-job training and the possibility to acquire other competencies of your choice (electrical measurements, managing teams, project planning, ...)
  • Close supervision from Day 1 by an assigned mentor.
  • A stable company that offers job security.
  • A staff contract (38h) of indefinite duration with a competitive salary package consisting of:
    • a basic salary that is indexed monthly and supplemented by various premiums depending on the work regime (shift premium), the place where you work (mobility premium) and the number of overtime hours worked (overtime premium and compensation through leave days).
    • Annual salary increase in January according to energy sector scales
    • Annual double vacation pay, collective bonus and year-end bonus.
    • 20 leave days + 13 ADV days + all days to compensate for overtime worked.
    • Medical expenses will be reimbursed for you and your family members.
    • Hospitalization insurance and supplementary pension plan
    • Cell phone and data subscription
    • Meal vouchers €8

YOUR PROFILEAs a Field Technician Generators

 

  • You are mechanically and/or electrically skilled (A2/bachelor/graduate electromechanics, electronics, electrical engineering), experience in generator maintenance is a plus.
  • You are fluent in English and willing to obtain basic level (A2) in French or Dutch.
  • You are flexible in terms of working hours and workplace. You see varying hourly schedules (day, shifts, weekends) as 'part of the job'. You are willing to perform work at our various sites in Belgium and abroad (mainly France and the Netherlands, max. 30%).

 

YOUR CHALLENGE as a Field Technician Generators

 

As a Field Technician Generators, you will actively participate in various maintenance projects, overhauls and interventions. An extra challenging aspect of the job is that no two days are the same.

  • You will be responsible for organizing, coordinating and performing mechanical maintenance work on industrial generators and auxiliary systems.
  • At the start of a new construction site, you will be involved in the preparation and, together with the expert engineers from our team, determine the approach, planning and scope of the work to be performed.
  • Depending on the project, you will either take on the role of site supervisor or the role of field technician (or both).
  • In the role as site supervisor, you will coordinate and execute and be responsible for determining resources, ordering materials and following up on them correctly and on time.
  • During execution , you will work with a team of technicians consisting of both colleagues and subcontractors.
  • You will be responsible for monitoring and reporting on the work required and constantly ensure the safety of yourself and your colleagues.
  • For unplanned sites or incidents, you will participate in interventions, analyze problems and work hands-on on the generators with the goal of resolving the problem.

 

INTERESTED?

 

Contact Els via email or whatsapp:

Els.bruyneel@external.engie.com

0494/63.22.34

Bruyneel Els

Recruiter ENGIE

Job Requisition ID on SAP SF
26758
Language on SAP SF
en_US
Country
Job Contract
Job City
Job Posting Date
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Head of Commercial, Marketing & Communications

Posting date : 18/04/2024

Requisition ID : 23965


Head of Commercial, Marketing & Communications

 

Job Title:   

Head of Commercial, Marketing & Communications

Department:

Sales, Marketing & Communications  

Reporting line:

Country Director

Location: 

Benin

 

About ENGIE Energy Access (EEA)

 

ENGIE Energy Access is a leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE PowerCorner; and develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.14 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities.

With over 1,700 employees, operations in nine countries across Africa (Benin, Cote d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1 million customers and more than 5 million lives impacted so far, ENGIE Energy Access aims to remain a leading clean energy company, serving millions of customers across Africa by 2025.

 

www.engie-africa.com

www.linkedin.com/company/engie-africa

 

Job Purpose: Mission

ENGIE Energy Access Benin is looking for a dynamic and entrepreneurial Head of Commercial, Marketing & Communications to take on a unique leadership role in a rapidly growing company at the front lines of renewable energy and mobile payment technology.

The Head of Commercial will play a critical role in ENGIE Energy Access Benin (EEAB). As Commercial Director, you are responsible for developing and implementing Sales, Marketing & Business Development (Partnerships and New Products) strategies to accelerate growth with our current and new, while maintaining strong customer repayments. You are also expected to identify new commercial opportunities, manage marketing efforts and coordinate the execution of market research and analysis to create business plans based on commercial opportunities.

 

Key Responsibilities, Deliverables and Activities

Responsibilities

  • Set and manage the overarching strategic direction, priorities and focus areas for sales commercial (sales, marketing and business development), cascading and ensuring alignment throughout EEAB.
  • Manage consolidated country P&L commercial performance (primarily revenue and gross profit), with a secondary focus on driving overall EBITDA (given sales team core responsibilities for credit, product, operations, and CX outcomes).
  • Where the country is underperforming on sales and commercial targets, manage turnaround efforts to remediate performance.
  • Establish a best-in-class commercial operating model, with a high-impact and right-sized organizational structure, tools, reports, standards and systems.
  • Lead our go-to-market strategy through understanding our customers, the market and competitive landscape then determining competitive positioning with regards to products, prices, channels and locations.
  • Develop and lead a team a commercial team on a local, regional and national level, with full responsibility for the team’s workplan, coaching and professional development.
  • Lead and oversee strategic projects to improve commercial performance.

 

Detailed Responsibilities

 Strategy, Planning & Budgeting (10%)

  • Set and manage the overarching strategic direction, priorities and focus areas for commercial across EEAB over the short, medium and long-term.
  • Develop the commercial strategy to drive efficient customer acquisition and revenue growth throughout EEAB, including directly owning key inputs with our go-to-market strategy (locations, distribution channels, marketing, partnerships, new products etc.) and collaborating cross-functionally to determine other key strategic inputs (e.g. product, pricing, CX, Operations, etc.)
  • Ensure regions have localised strategies in line with the country strategy and have robust plans to deliver the country targets, including allocating sufficient investment and resources to reliably execute.
  • As part of the management team, provide thought partnership for cross-functional leads, provide input into strategies, act as a key stakeholder on cross-functional decisions and ensure that core commercial and enabling functions align with the sales strategy.
  • Develop the sales, marketing and business development team budgets, and track departmental expenditures, financial goals and budgets.
  • Where required, both lead and oversee strategic commercial projects to drive sales growth across EEAB.
  • Own Sales Forecasting Process ensuring country ensuring that both short term and long-term forecasts are validated as per SOP and the country achieves industry standard forecast accuracy.

 

Governance, Reporting, Analytics & Performance Management (40%)

  • Continuously manage country P&L performance, including:
  • Primary focus on revenue (through sales volumes, kit mix and price), gross profit (through maximization of higher margin sales with lower COGS) and cost of sales.
  • Secondary focus on EBIT, given sales team core responsibilities for credit, product, operations, and CX outcomes.
  • Set the overarching sales target setting process, approve regional sales targets.
  • Oversee the development of reports, analysis and insights for financial performance and other operational KPIs for sales (per sales manager / agent, active agents) and marketing (brand health, marketing spend, referrals, etc.).
  • Establish the overarching governance framework to track performance against commercial goals, lead national governance forums and hold Regional Managers and other departments accountable for results and plans.
  • Where there is underperformance, provide hands-on support to turnaround and make key decisions to remediate performance.
  • Continuously monitor performance of other key functions that drive sales, including product, pricing, sales, distribution, portfolio health, customer experience, software, and service with potential partners, working with them to take remediation action to address underperformance.

 

Commercial & Marketing Operations (30%)

  • Lead and manage development of a robust sales operating model, including:
  • Develop procedures and policies for core sales operations functions (lead and opportunity management; recruitment and training, tools of trade, incentives, size and structure, government reporting and performance management etc.).
  • Implement procedures and policies throughout the sales function, monitor and ensure compliance, continually test and improve.
  • Lead and manage marketing operations, including:
  • Lead market research, including the market and competitive landscape to identify analyze threats and opportunities.
  • Segment EEA Benin’s customers and develop tailored strategies to target specific customers’ profiles (SHS, SBS, Minigrids).
  • Identify trends in customer behavior closely following sales, product usage, customer retention, upgrades and competitors, leveraging this data to enhance our commercial strategy.
  • Supervise all marketing channels and methods to ensure appropriate information is effectively communicated to external audiences (including leading campaigns).
  • Establish and manage external partnerships, including negotiating ongoing contracts with suppliers and customers, managing and reviewing contracts and making recommendations regarding commerciality.

 

Leadership, Management & Culture (20%)

  • Develop and lead a team of sales, commercial and marketing managers, including full responsibility for coaching and their professional development.
  • Manage the team’s work plan and workload to ensure delivery of agreed goals.
  • Help recruit, collaborate with, coordinate and train diverse teams such as field sales, B2B channels and credit teams.
  • Provide strong leadership, management and coaching for regional sales and marketing teams, including with support to other members of the Management Team.

 

Required Qualification & Experience

  • Bachelor’s degree in business administration / communications / marketing / public Relations or Business. MBA an added advantage.
  • Minimum of 10 years’ experience in progressive business leadership experience, with 3+ years leading a Commercial & Marketing function in related areas or sectors such as microfinance, digital financial services, telecoms, project management, data analysis, or field team management, with proven track record of generating and converting opportunities into commercial contracts.
  • Strong commercial capability across sales and marketing (B2C and / or B2B), with a demonstrated history of leading and delivering strong commercial results.
  • Outstanding leadership, having led large field-based sales teams and the ability to create a performance culture with strong governance, accountability and results.
  • Strong understanding of the Benin commercial environment, ideally with time spent in various regions throughout Benin.
  • General strategic, analytical and problem-solving skills, with the ability to set and communicate the strategic vision for commercial & marketing throughout the organization.
  • Ability to lead high-impact cross-functional strategic commercial & marketing projects end to end (including planning, analysis, conclusions and implementation) to achieve results.
  • Exceptional judgement and decision-making skills, with the ability to independently assess and take action to achieve results.
  • Outstanding stakeholder engagement and communication skills, with the ability to develop relationships with key functional leads (especially Customer Finance, Customer Experience and Operations) but also with external strategic commercial & marketing partners.
  • Demonstrated passion for our mission, values and customers!

 

Languages:

  • French, English.

 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!

Job Requisition ID on SAP SF
23965
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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