What You Can Expect

As our Sales Manager I with ENGIE North America, your primary objective is to prospect and acquire new Commercial and Industries (C&I) customers for ENGIE retail business in the New York (NYISO) & New England (NEPOOL) ISO regions to ensure a robust pipeline of opportunities. In this role you will be Self-originate opportunities by identifying prospective Commercial and Industrial (C&I) customers using Marketing campaigns and Hoovers data while relying on your market knowledge, cold calling and networking skills resulting in the creation of a pipeline, within your prescribed territory. Revise this to flow better. This role sits in Boston, MA and will reports to the Regional Vice President of Sales, New York & New England.

• Evaluate customer creditworthiness according to Credit Guidelines, utilizing financial literacy and relationship management abilities to gather necessary data for credit risk analysis
• Gather consumption data and account information to qualify customer interest, tailoring price proposals to meet their specific needs and load patterns
• Master ENGIE product offerings and communicate how proposals align with customer requirements, ensuring a thorough understanding of their needs
• Utilize questioning, listening, and persuasive skills to assess customer needs, propose tailored electricity supply offers, negotiate terms, and close transactions, collaborating with key teams for seamless service delivery and revenue realization

What You’ll Bring

• You should have at least an Associate’s degree in Business Administration or a related discipline, where you studied business principles, management, and marketing, to meet the expectations for this role
• This early career position does not demand prior experience, yet you are expected to deliver high-quality work in a professional environment. While not obligatory, exposure to retail energy sales, as well as cold calling or networking skills, would be advantageous
• You have familiarity with direct sales within the retail energy industry
• You demonstrate persuasive communication, effective negotiation skills, and the ability to interact with executive-level decision-makers
• You are a self-driven individual capable of quickly learning new products, processes, and systems
• You demonstrate the ability to manage multiple assignments concurrently on a timely basis with a high degree of accuracy and professionalism

Additional Details

• This role is eligible for our hybrid work policy, allowing for a mix of remote work and in-office presence
• Must be available to travel domestically up to 15% of the time and with the need for some overnight trips
• Must possess a valid U.S. driver’s license/clean driving record for travel and car rentals
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $53,900 – $87,500 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for an incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Exciting Opportunity: Control Room Night Operator in Exeter

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes. We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality. 

Ixora Energy, a subsidiary of ENGIE, manages multiple anaerobic digestion (AD) facilities throughout the South West region. These facilities supply eco-friendly energy to residences and businesses in the area. We have actively contributed to the advancement of this sector, backing pioneering research initiatives and fostering innovation.

About the role

Based in South Petherton, close to Ilminster and half an hour from Taunton, you will be responsible for supporting the Operations Management team and Plant Manager in ensuring the correct and efficient running of our Anaerobic Digestion plant outside of normal working hours. This is a night based role working 48 hours per week working a four on four off shift pattern as agreed with the Plant Manager - 6pm to 6am) including weekends. There will also be the requirement to provide holiday cover for your team when required. You will be based on our gas to grid plant known as Sustainable Energy Generation. A full clean driving licence is essential for this role.

Key Responsibilities

• Monitor and respond to the company's SCADA system (plant monitoring/control software) identifying and rectifying operational problems.
• Liaise with the on-call Plant Operators and Plant Manager promptly to ensure any issues are corrected and that there is minimum disruption to the plant and that the plant runs safely and professionally.
• Liaise with the on-call maintenance team to ensure any maintenance work is logged and carried out in a timely manner.
• Undertake some minor mechanical maintenance repairs.
• Weighbridge operations (full training will be given)
• Log events on the company's database and ensure accurate recording for handover to day staff.
• Prepare routine performance reports
• Flexibility is required for covering annual leave and absences of colleagues

Key Requirements

• Full UK driving licence due to rural plant location
• Previous experience of working/operating a similar control room system
• Ability and experience to operate a telehandler/tractor/forklift (although training will be provided)
• Excellent IT skills with good numerical, analytical and diagnostic skills
• Excellent understanding of health and safety regulations and compliance

What benefits we offer?

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Energy and Renewables Originator in Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

The purpose of the role is to develop, negotiate and implement contracts to purchase electricity and gas exported to the Grid by generators, together with embedded benefits and any associated green certificates.

ENGIE are recruiting for an Energy and Renewables Originator based in Leeds. This is a Permanent role, working full time Monday to Friday. On offer is a competitive salary, bonus and benefits package.

Key Responsibilities

• Accountable for the delivery of budget export margins on an individual basis within the Power Purchase team; sign New Business and renew existing business.

• Business Development – Establish contact and build relationship with potential new business partners including banks, financiers, consultants, lawyers or direct customers.
• Account Management - maintain and develop relationships with existing customers. Organise and attend events and meetings.
• Build Portfolio – Origination of Power, Gas and Renewable Certificates. Propose PPA deals to internal stakeholders to attain sanction according to internal processes. Follow internal governance (including writing investment proposals) and present proposals to UK and European board level.
• Contract Development and Legal Review - Liaise with ENGIE Legal department to tailor customer-specific contracts and review existing terms and conditions to maintain ENGIE’s commercial interests.
• Investment Appraisal – build financial models to forecast expected margins and spend levels for proposed contracts.
• Process Improvement – Ensure internal processes are efficient and fit for purpose.
• Product Development - Provide intelligence for and assist the Product Development Team in researching and developing a range of market-leading Export Products, PPAs and Corporate PPAs.
• Risk Management – Adhere to, and assist with the creation of, Risk Policy. Adherence to internal processes and risk frameworks.

Key Requirements

• Experience in Sales and/or deal negotiation
• Experience in Energy industry · Experience of contract development
• Demonstrated ability to succeed in a complex environment
• Degree level (or equivalent) in a relevant discipline, preferable
• Ability to negotiate complex long-term contracts, often within multiparty scenarios.
• In depth knowledge and understanding of UK Energy wholesale and Retail markets.
• Excellent knowledge of all applicable current and future legislation impacting the renewable energy market.
• Appreciation of key drivers and contract requirements for renewable generation developers, lawyers, banks and equity investors.
• Ability to identify and reconcile business and customer needs in order to build bespoke products and develop current PPA product suit
• Excellent written and verbal communication skills in order to present high value contract opportunities to the Senior Management team.

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Proposition Developer

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

General Overview:  

The Energy Supply division of ENGIE is responsible for providing, Energy Supply, Power Purchase and Demand Side Response (DSR) as part of delivering the transition to Zero Carbon for our customers across the UK. We work with a wide range of customers from many sectors including SME, manufacturing, industry, corporate, commercial, water, retail and transport. 

The Proposition Developer will support the Head of Product Development and wider Propositions

Team to develop the concepts, shape propositions and development within the Energy Supply Division which will support acquisition and retention of customers to deliver growth. With a clear focus on renewable propositions to support our zero carbon targets.

The role works with all the teams within Energy Supply Division to support the creation of strategies and product development roadmaps and delivery of new products and services. This means the role will work closely with key stakeholders throughout the division to ensure that we have products and services that can support growth within the UKBU.

Key responsibilities:

• Support the product development roadmap, ensuring plans are well defined and communicated, and measurable.
• Good relationships within Energy Supply and with wider stakeholders especially subject matter experts.
• Develop and deliver propositions that drive growth within ENGIE and are aligned with division, UK and group ambitions 
• Create customer focused propositions utilising customer insight and customer experience indicators to support development 
• Demonstrate tangible results in terms of product adoption by customers  
• Development of full life-cycle product management 
• Driving innovation and delivering new product / service offerings to the UK market 
• Contribute to the design and delivery of product initiatives to agreed timescales and budgets, keeping key stakeholders aware of progress and highlighting matters for resolution as appropriate
• Deciding target markets for relevant products through analytics, segmentation and insights   
• Liaising internally to ensure products are developed, governed, launched, sold and managed effectively 
• Working with the Head of Product Development, Senior Product Developer,  CCO  & CSO to review product development strategy including the assessment of disruptive threats / opportunities 
• Commercial awareness of market dynamics, market evolution and of the competitive landscape
• Develop product strategies from conception to implementation, aligned with customer needs 

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

What You Can Expect

As our Business Development Manager I for Indirect Sales, you will manage third-party sales (indirect partner relationships) for ENGIE North America Inc.'s retail products to Commercial and Industrial (C&I) customers. This role involves working with brokers and channel partners in multi-ISO markets. This role is based in Houston, TX, and reports to the Director of Key Partner Sales.

• Establish and maintain broker relationships to acquire, retain, and grow business, exceeding set goals
• Develop annual sales plans for brokers to increase regional commodity and renewable offerings sales
• Present, negotiate, and structure complex commodity transactions effectively
• Utilize knowledge of renewable offerings and deregulated energy markets to advance ENGIE's zero carbon targets and identify unique selling propositions
• Coordinate internal processes and resources, collaborating with Supply for competitive feedback and to deliver expected results

What You’ll Bring

• You hold an Associate’s degree or equivalent work experience
• This early career position does not require prior experience, you will be expected to deliver high-quality work in a professional setting. While not mandatory, exposure to sales within the retail energy industry could be beneficial
• You have experience with brokers/channel partners
• You have strong communication skills, effective negotiation abilities, and experience interacting with executive-level decision-makers
• You are a self-driven individual capable of quickly learning new products, processes, and systems
• You will establish strong direct and indirect relationships to acquire and retain a book of business, meeting or exceeding goals
• You hold good knowledge of the market and competitors to identify and develop the company’s unique selling propositions and differentiators
• You are proficient in establishing and managing broker relationships to achieve business objectives

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically up to 20% of the time with the need for some overnight trips
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $53,900 – $76,125 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Exciting Opportunity: Credit & Collections Team Manager (Energy) - Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

Purpose of the job

ENGIE are recruiting for a Credit and Collections Team Manager to provide directional team management for the I&C credit and collections team to be based in Leeds.  The job holder will be responsible for the management of overdue debt through the disconnections process and internal and external legal process.  This is a hybrid role, working full time Monday to Friday.  On offer is a competitive salary, bonus and benefits package.

Key responsibilities:

• Fully responsible for the end to end reconciliation, resolution and collection of debt, including accounts that require monitoring as a result of continued non-payment (high risk accounts)
• Assist the Head Of Collections & Recoveries to identify root causes of non-payment of overdue and disputed debts on specific customers to reduce the credit note provision
• Responsibility for managing direct debit customers, payment runs and payment reconciliations to ensure timely payment is received from all customers or action taken where not received
• Assist the Head Of Collections & Recoveries in producing weekly, monthly and adhoc reports
• Assist the Account Management Team with resolving customer queries and leading the resolution of payment disputes
• Resolution of complaints in conjunction with the complaints team
• Assist with Business Projects, providing subject matter expertise
• To provide management support to the I&C credit and collections team, leading tasks, ensuring people development and performance management

Experience and skills:

• Proven ability to produce accurate work under tight deadlines
• Microsoft Office proficient
• Organisational skills
• Highly numerate
• Verbal reasoning
• Able to manage conflicting priorities
• Previous Team Leader experience is essential
• Ideally a significant period of practical experience in a credit control team and / or in a financial environment

Qualifications:

• GCSE English Grade C or above (or equivalent)
• GCSE Mathematics Grade C or above (or equivalent)

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Exciting Opportunity: Debt Recovery Team Manager Leeds - Energy

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

Purpose of the job

ENGIE are recruiting for a Debt Recovery Team Manager to be based in Leeds.  The job holder will be responsible for the management of overdue debt through the disconnections process and internal and external legal process.  This is a hybrid role, working full time Monday to Friday.  On offer is a competitive salary, bonus and benefits package.

Key responsibilities:

• Supervise the Debt Recovery and Disconnections team including overseeing the warrant and legal process
• Assisting and sometimes liaising with customers and their representatives in order to expedite the claim process and where possible recover the full outstanding or where appropriate achieve settlement of outstanding debt
• Work alongside internal legal team on claims over £50k where necessary
• Approve settlements and write-offs in a timely manner and authorise legal action, write offs and settlements within set delegations
• Ensuring the Legal tracker and Debt Recovery tickets are maintained and that the team are working within the delegations of authority
• Manage the full legal process with external solicitors
• Act as main point of contact for external solicitors’ queries in respect of claims
• Ensure expenditure related to the external legal process is controlled
• Validation and sign off of Disconnection and External Legal Costs invoices including process serves and traces in line with DLAs

Experience and skills:

• Working knowledge of gas and electricity industry processes across, SME and I&C.
• Understanding of the customer lifecycle and interdependencies between Credit Control and interfacing departments.
• Proven ability to organise and produce accurate work to tight deadlines.
• Highly numerate and awareness of cost recovery.
• Verbal reasoning skills
• Microsoft Office proficient.
• Able to demonstrate a practical approach to problem solving.
• Ability to manage conflicting priorities.
• Proven record of excellent customer service.
• Quality and breadth of experience of credit control.
• Preferable previous team leader experience

Qualifications:

• GCSE English Grade C (or equivalent).
• GCSE Mathematics Grade C (or equivalent).

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.