SAP SuccessFactors id
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Técnico Polivalente - Famalicão

Posting date : 30/04/2025

Requisition ID : 46180


Técnico Polivalente - Famalicão

 

Quem Somos?

A ENGIE é um grupo capaz de liderar a transição energética com seus serviços e soluções eficientes e inovadoras.

Com um total de 96.400 colaboradores em mais de 31 países e um volume de negócios de 93 900 milhões de euros em 2022, a ENGIE contribui para o progresso energético impulsionado por uma equipe de especialistas.

A ENGIE em Portugal é uma empresa de referência na prestação de serviços de eficiência energética e em soluções de energia transformada, e é também o segundo maior player na produção de eletricidade em Portugal, com um portfólio diversificado de fontes de energia, onde se inclui produção eólica, solar e hídrica. 

Atualmente estamos a recrutar para a nossa empresa Engie Soluções de Energia, um Técnico Polivalente  para a Zona de Famalicão.

 

                   Missão

A pessoa selecionada será responsável por dar suporte à equipa de manutenção num dos nossos clientes.

 

                   O que pode esperar

 

  • Realizar todos os trabalhos de pequenas reparações nas infraestruturas, nomeadamente reparações de portas, janelas, trabalhos de pintura, etc.;
  • Efetuar intervenções em telhados e claraboias, reparação de infiltrações;
  • A manutenção diária em conformidade com as ordens de trabalho e planos de manutenção preventiva definidos.
  • Manutenção de caracter polivalente;
  • Execução de trabalhos de construção civil, desde a preparação do local ou superfície, até ao acabamento final;
  • Preparação e seleção de equipamentos necessários e dos materiais a aplicar;
  • Realização de outras tarefas relacionadas com atividades de construção civil;
  • Aplicação de normas de proteção do ambiente e de prevenção, higiene e segurança no trabalho.

                        Quem procuramos

 

  • Escolaridade mínima obrigatória;
  • Experiência mínima de 2 anos em funções similares;
  • Conhecimentos de Construção Civil, Pintura e Bricolage;

 

                       Como pode fazer diferença

 

  • Pontual e Assíduo
  • Sentido de Responsabilidade
  • Vontade de Aprender
  • Capacidade de Adaptação
  • Colaboração eficaz com colegas (trabalho em equipa e bom espírito de grupo)
  • Olho crítico para qualidade.

 

 

                   Comprometidos com a inclusão

 

Na Engie valorizamos e promovemos a diversidade e a inclusão. Estamos comprometidos em acelerar a transição para uma economia neutra em carbono, conseguida através da integração de pessoas excecionais e diversas que procuram, apoiam e fortalecem o crescimento dos demais.

 

Job Requisition ID on SAP SF
46180
Language on SAP SF
en_US
Degree
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Job Contract
Job City
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Graduate Rotational Program - Renewable Flex Power (RFGBU)

Posting date : 29/04/2025

Requisition ID : 46347


Graduate Rotational Program - Renewable Flex Power (RFGBU)

What You Can Expect

ENGIE North America is offering a dynamic, two-year rotational graduate opportunity designed to provide extensive experience across the lifecycle of solar, wind, and battery energy storage system (BESS) projects.

 

This is a 2-year program consisting of three rotations: 9 months in a Flex Power Technology, 9 months in a Health, Safety, and Environmental, and then potentially a 6 month international assignment to foster global expertise and collaboration. 

 

As the Rotational Program Graduate, you will ensure compliance with ENGIE’s internal guidelines and industry standards across all stages of project execution. Additionally, you will work closely with cross-functional teams and stakeholders, delivering quality engineering solutions from project initiation through operation.

 

You will also independently manage responsibilities within each rotation while contributing proactively to team objectives and project goals.

 

What You’ll Bring

  • A minimum of a bachelor's degree in electrical engineering (or related discipline)
  • Ability to create, read, and interpret technical drawings and specifications

 

Additional Details

  • This role is eligible for our hybrid work policy
  • This role requires attendance at a worksite on a daily/weekly/rotation basis;
  • Must be available to travel internationally
  • Must be willing and able to comply with all ENGIE ethics and safety policies

 

Compensation

Salary Range: $67,500 – $103,805 USD annually

 

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

 

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

 

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

 

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

 

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

 

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

 

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Job Requisition ID on SAP SF
46347
Language on SAP SF
en_US
Job Contract
Job City
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Financial Accountant

Posting date : 29/04/2025

Requisition ID : 46303


Financial Accountant

Financial Accountant
 


Ready to engineer your positive impact?
Then join Tractebel, part of the ENGIE Group, and our 5,600 passionate experts around the globe, driven by shaping a more sustainable world every day. It’s your chance to be a part of the adventure of the century: accelerating the energy transition – while enhancing people’s lives through meaningful projects. Make your contribution to carbon neutrality in markets like nuclear, renewables, power & gas, electrical grids, hydropower & dams, water resources & supply, desalination, complex & high-tech buildings, transport infrastructures, and ports & waterways.

Are you ready to make a difference? Then we look forward to meeting you!


What we offer

Tractebel is more than a place to work. It’s your chance to evolve alongside top experts on impactful projects around the world. It’s an environment built on team spirit, where you can reach your highest potential.

We offer:

  • A competitive salary package with paid holidays and performance-based bonuses
  • Comprehensive health insurance and ENGIE stock options
  • Flexible working with one remote day per week
  • Career development opportunities within the ENGIE Group
  • A strong culture of celebration and inclusiveness, with events like annual Iftar and year-end festivities

Your mission

As Accountant in our Finance Department, you will ensure financial integrity and compliance across our operations. You will play a key role in closing, reporting, and supporting strategic financial initiatives across Tractebel’s global presence.


Your key responsibilities

  • Prepare monthly/quarterly financial reports and assist with budget monitoring.
  • Maintain and reconcile general ledger and balance sheet accounts.
  • Handle month-end closing activities including accruals, prepayments, and expense reports.
  • Conduct bank reconciliations and ensure timely postings in accounting systems.
  • Supervise accounts receivable/payable with weekly aging reviews.
  • Develop cash flow forecasts and support regional and group-level reporting.
  • Submit VAT and WHT returns for Middle East entities in compliance with local laws.
  • Assist in external audits and resolve discrepancies or compliance issues.
  • Manage global payment processes and petty cash disbursements.
  • Reconcile intercompany accounts across global Tractebel entities.
  • Apply and promote IFRS standards and internal accounting policies.
  • Meet monthly, quarterly, and annual reporting timelines.

We would love to hear from people with

  • Bachelor’s degree in Accounting, Finance, or related field
  • Professional certification (e.g., ACCA, CPA, CMA) is an advantage
  • 3+ years of accounting experience

Who you are

  • Detail-oriented and highly organized
  • Strong interpersonal and communication skills
  • Proficient in ERP/accounting systems and MS Excel
  • Able to manage deadlines in a dynamic, cross-border setting

Who we are

Our top priorities are people, ethics, safety, and sustainability. With Tractebel, you are uniquely positioned to make a positive impact on global net-zero targets. Our people come first, and our strength is in our diversity.

As part of the 96,000-strong ENGIE Group, your career path in pioneering low-carbon solutions around the world knows no limits. Every day is your opportunity to shape a more sustainable world.

Find out more about Tractebel and why you should join us here.

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Job Requisition ID on SAP SF
46303
Organization
Language on SAP SF
en_US
Job Contract
Job City
Job Posting Date
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Accountant

Posting date : 29/04/2025

Requisition ID : 46466


Accountant

Financial Accountant
 


Ready to engineer your positive impact?
Then join Tractebel, part of the ENGIE Group, and our 5,600 passionate experts around the globe, driven by shaping a more sustainable world every day. It’s your chance to be a part of the adventure of the century: accelerating the energy transition – while enhancing people’s lives through meaningful projects. Make your contribution to carbon neutrality in markets like nuclear, renewables, power & gas, electrical grids, hydropower & dams, water resources & supply, desalination, complex & high-tech buildings, transport infrastructures, and ports & waterways.

Are you ready to make a difference? Then we look forward to meeting you!


What we offer

Tractebel is more than a place to work. It’s your chance to evolve alongside top experts on impactful projects around the world. It’s an environment built on team spirit, where you can reach your highest potential.

We offer:

  • A competitive salary package with paid holidays and performance-based bonuses
  • Comprehensive health insurance and ENGIE stock options
  • Flexible working with one remote day per week
  • Career development opportunities within the ENGIE Group
  • A strong culture of celebration and inclusiveness, with events like annual Iftar and year-end festivities

Your mission

As Accountant in our Finance Department, you will ensure financial integrity and compliance across our operations. You will play a key role in closing, reporting, and supporting strategic financial initiatives across Tractebel’s global presence.


Your key responsibilities

  • Prepare monthly/quarterly financial reports and assist with budget monitoring.
  • Maintain and reconcile general ledger and balance sheet accounts.
  • Handle month-end closing activities including accruals, prepayments, and expense reports.
  • Conduct bank reconciliations and ensure timely postings in accounting systems.
  • Supervise accounts receivable/payable with weekly aging reviews.
  • Develop cash flow forecasts and support regional and group-level reporting.
  • Submit VAT and WHT returns for Middle East entities in compliance with local laws.
  • Assist in external audits and resolve discrepancies or compliance issues.
  • Manage global payment processes and petty cash disbursements.
  • Reconcile intercompany accounts across global Tractebel entities.
  • Apply and promote IFRS standards and internal accounting policies.
  • Meet monthly, quarterly, and annual reporting timelines.

We would love to hear from people with

  • Education: ACCA/CA/MBA/M.COM
  • Current role: Preferrable General Accountant/Senior Accountant with experience of 3-5 years
  • ERP System: QuickBooks, SAP, or any ERP knowledge.

Who you are

  • Detail-oriented and highly organized
  • Strong interpersonal and communication skills
  • Proficient in ERP/accounting systems and MS Excel
  • Able to manage deadlines in a dynamic, cross-border setting

Who we are

Our top priorities are people, ethics, safety, and sustainability. With Tractebel, you are uniquely positioned to make a positive impact on global net-zero targets. Our people come first, and our strength is in our diversity.

As part of the 96,000-strong ENGIE Group, your career path in pioneering low-carbon solutions around the world knows no limits. Every day is your opportunity to shape a more sustainable world.

Find out more about Tractebel and why you should join us here.

Bottom of Form

Financial Accountant
 


Ready to engineer your positive impact?
Then join Tractebel, part of the ENGIE Group, and our 5,600 passionate experts around the globe, driven by shaping a more sustainable world every day. It’s your chance to be a part of the adventure of the century: accelerating the energy transition – while enhancing people’s lives through meaningful projects. Make your contribution to carbon neutrality in markets like nuclear, renewables, power & gas, electrical grids, hydropower & dams, water resources & supply, desalination, complex & high-tech buildings, transport infrastructures, and ports & waterways.

Are you ready to make a difference? Then we look forward to meeting you!


What we offer

Tractebel is more than a place to work. It’s your chance to evolve alongside top experts on impactful projects around the world. It’s an environment built on team spirit, where you can reach your highest potential.

We offer:

  • A competitive salary package with paid holidays and performance-based bonuses
  • Comprehensive health insurance and ENGIE stock options
  • Flexible working with one remote day per week
  • Career development opportunities within the ENGIE Group
  • A strong culture of celebration and inclusiveness, with events like annual Iftar and year-end festivities

Your mission

As Accountant in our Finance Department, you will ensure financial integrity and compliance across our operations. You will play a key role in closing, reporting, and supporting strategic financial initiatives across Tractebel’s global presence.


Your key responsibilities

  • Prepare monthly/quarterly financial reports and assist with budget monitoring.
  • Maintain and reconcile general ledger and balance sheet accounts.
  • Handle month-end closing activities including accruals, prepayments, and expense reports.
  • Conduct bank reconciliations and ensure timely postings in accounting systems.
  • Supervise accounts receivable/payable with weekly aging reviews.
  • Develop cash flow forecasts and support regional and group-level reporting.
  • Submit VAT and WHT returns for Middle East entities in compliance with local laws.
  • Assist in external audits and resolve discrepancies or compliance issues.
  • Manage global payment processes and petty cash disbursements.
  • Reconcile intercompany accounts across global Tractebel entities.
  • Apply and promote IFRS standards and internal accounting policies.
  • Meet monthly, quarterly, and annual reporting timelines.

We would love to hear from people with

  • Education: ACCA/CA/MBA/M.COM
  • Current role: Preferrable General Accountant/Senior Accountant with experience of 3-5 years
  • ERP System: QuickBooks, SAP, or any ERP knowledge.

Who you are

  • Detail-oriented and highly organized
  • Strong interpersonal and communication skills
  • Proficient in ERP/accounting systems and MS Excel
  • Able to manage deadlines in a dynamic, cross-border setting

Who we are

Our top priorities are people, ethics, safety, and sustainability. With Tractebel, you are uniquely positioned to make a positive impact on global net-zero targets. Our people come first, and our strength is in our diversity.

As part of the 96,000-strong ENGIE Group, your career path in pioneering low-carbon solutions around the world knows no limits. Every day is your opportunity to shape a more sustainable world.

Find out more about Tractebel and why you should join us here.

Bottom of Form

 

Job Requisition ID on SAP SF
46466
Organization
Language on SAP SF
en_US
Job Contract
Job City
Job Posting Date
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COORDINADOR SOCIAL

Posting date : 28/04/2025

Requisition ID : 41298


COORDINADOR SOCIAL

¡Únete a ENGIE y sé parte de la aventura más importante del siglo! 

En ENGIE Energía Perú, aceleramos la transición hacia una economía carbono neutral. Somos la empresa de generación de energía más diversificada del país, tanto en matriz energética como en ubicación geográfica. Además, somos la empresa #1 del sector energía para atraer y retener talento y formamos parte del Top50 general del Perú. Como parte del Grupo ENGIE, el mayor productor independiente de energía con 96 mil empleados en 31 países, trabajamos juntos bajo una cultura “One ENGIE” que valora la diversidad, la ética, la innovación/agilidad (la parte de transformación tecnológica)  y la seguridad en todas nuestras relaciones. 

 Si compartes nuestra visión optimista de la transición energética y quieres generar un impacto positivo en el planeta, ¡te estamos buscando! Únete a nuestra comunidad de Transition Makers para construir un futuro sostenible y lleno de oportunidades. 

En ENGIE valoramos: 

·         Evolución profesional: Desarrolla tu carrera en un entorno dinámico con oportunidades constantes de crecimiento, capacitación continua y desarrollo 

·         Bienestar y equilibrio: Promovemos un entorno laboral seguro y de confianza, donde puedes ser tú mismo y expresar tu máximo potencial. Valoramos el equilibrio entre la vida personal y laboral. 

·         Diversidad, equidad e inclusión: Estamos comprometidos con la igualdad de oportunidades para todos, sin importar origen, género, edad, orientación sexual, discapacidad o situación económica. 

Coordinador/a Social (Aguaytía)

(Proyecto: Contrato Temporal)

 

Tus principales responsabilidades serán: 

  • Establecer contacto inicial con pobladores de áreas de influencia del proyecto, identificando grupos de interés y sus posiciones respecto al proyecto.
  • Identificar usos del territorio (culturales, ancestrales, comerciales, etc.) y riesgos sociales asociados al acceso y negociación de tierras.
  • Gestionar información de línea de base social para permisos ambientales.
  • Medir el nivel de vinculación positiva de la población con el proyecto.
  • Elaborar informes de diagnóstico social territorial y atender quejas, reclamos y consultas de la población y grupos involucrados.
  • Monitorear indicadores sociales quincenal y mensualmente, así como preparar informes semanales sobre monitoreo social y cambios en liderazgos.
  • Monitorear y registrar pedidos de apoyo social o donaciones.
  • Participar en actividades sociales y registrar eventos por grupo de interés.
  • Identificar oportunidades y necesidades del territorio.
  • Mapear y monitorear riesgos críticos y prevenir conflictos sociales.

 

 

¿Qué necesitamos de ti? 

·         Indispensables: 

  • Formación académica: Ciencias sociales, comunicación social, economía, ingeniería agrícola, agronomía, ingeniería forestal, ingeniería industrial, administración, carreras ligadas a la inversión social.
  • Residir en Pucalpa, Chanchamayo, Huaraz o ciudades cercanas.
  • Experiencia en relacionamiento comunitario.
  • Manejo de la regulación asociada a la ley de comunidades campesinas, consulta previa.
  • Conocimiento de los estándares de OIT y OCDE para derechos humanos. 
  • Conocimientos sobre el panorama social de los grupos en las zonas de influencia,  conocimientos de gestión de proyectos de inversión con comunidades rurales y grupos sociales.
  • Manejo de software especializado (Arc Gis, QGis, Autocad o similares)
  • Experiencia de +5 años en Asuntos Sociales

·         Deseables: 

  • Quechua

 

Esperamos que tú: 

·         Seas quien se encargue de construir y consolidar buenas relaciones con la población, principales autoridades e instituciones en cada zona de influencia del proyecto.

 

Los beneficios que te ofrecemos: 

  • Prima seguro médico cubierto al 100%
  • Prima seguro oncológico cubierto al 100%
  • Bono por desempeño
  • Bono por seguridad y salud Ocupacional
  • Capacitación y entrenamientos

 

Job Requisition ID on SAP SF
41298
Organization
Language on SAP SF
en_US
Country
Job Contract
Job City
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Consilier vanzari energie si servicii - perioada determinata

Posting date : 28/04/2025

Requisition ID : 46306


Consilier vanzari energie si servicii - perioada determinata

 

 

La ENGIE Romania, dorim să venim în întâmpinarea nevoilor clienților noștri și să îi ajutăm să își atingă obiectivele, într-un mod eficient. Căutăm oameni talentați, care să pună clienții în centrul a tot ceea ce facem.

În prezent, căutăm o persoană care să aibă bune abilități de comunicare și experiență în lucru cu clienții pentru a se alătura Serviciului Vânzări, în calitate de CONSILIER VÂNZĂRI ENERGIE ȘI SERVICII pentru o perioadă determinată de 12 luni.

Dacă îți dorești să faci următorul pas în carieră, alături de o echipă competitivă și profesionistă, trimite-ne CV-ul tău. Ne poți ajuta să construim un ENGIE mai bun. Totul începe cu angajați remarcabili. Totul începe cu tine.

 

Ce vei face:

  • Vei identifica și rezolva solicitările clienților, îi vei consilia sau îi vei orienta în vederea soluționării problemelor pentru care aceștia s-au prezentat, în vederea creșterii satisfacției și loialității lor;
  • Vei primi, verifica și înregistra cererile și reclamațiile clienților;
  • Vei solicita informații serviciilor conexe și vei elabora răspunsuri verbale, telefonice sau scrise la solicitările sau reclamațiile clienților;
  • Vei modifica și actualiza bazele de date cu clienți casnici și non-casnici în baza solicitărilor clienților sau a corespondenței cu aceștia (schimbări de partidă, procesare contracte furnizare energie, procesare contracte prestări servicii, scanare documente);
  • Vei opera stornarea facturilor clienților în baza contestațiilor consumului de către aceștia și vei refactura, punctual și manual, în regim de back office, cu aprobarea nivelului corespunzător delegărilor de competențe;
  • Vei identifica clienții restanțieri și vei prelucra notificări de deconectare/reconectare, asigurând o permanentă legătură cu operatorul de distribuție în acest sens;
  • Vei promova și vânde ofertele de energie și servicii.

 

Experiență, calificări, cunoștințe și abilități:

  • Studii medii finalizate cu diplomă de bacalaureat;
  • Experiență de minimum 1 an într-un post similar;
  • Cunoștinte operare Microsoft Office, SAP (ISU și CRM);
  • Experiență în lucrul cu clienții;
  • Abilități de comunicare și prezentare;
  • Capacitatea de a asculta și de a rezolva problemele clienților;
  • Abilitați de lucru în echipă;
  • Deschidere față de schimbare;
  • Autonomie, inițiativă și implicare.

 

Reprezintă avantaj:

  • Studiile superioare finalizate cu diplomă de licență.

Beneficii:

  • Asigurare medicală privată pentru tine și familie;
  • Acces la un program de dezvoltare personală și profesională;
  • Tichete de masă;
  • Concediu de odihnă extins, în funcție de vechimea în muncă.

 

Doar persoanele selectate vor fi invitate la interviu.

 

În cazul în care optezi să ne transmiți datele tale cu scopul de a candida pentru poziția menționată în prezentul anunț, te rugăm să iei cunoștință despre prevederile Notei de informare cu privire la prelucrarea datelor cu caracter personal ale candidaților: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf

Despre ENGIE

Grupul de companii ENGIE Romania activează în următoarele domenii de activitate: distribuţie şi furnizare de gaze naturale, producție din surse regenerabile și furnizare de energie electrică, precum și soluții verzi și servicii tehnice pentru instalaţii de gaze naturale şi centrale termice. ENGIE Romania şi filialele sale deservesc un portofoliu de 2 milioane de clienţi, operează o reţea de distribuţie de circa 22.600 km, deţin o capacitate de producție din surse verzi de 121 MW şi au 4.300 de angajaţi

Job Requisition ID on SAP SF
46306
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en_US
Country
Job Contract
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Service Center Officer

Posting date : 25/04/2025

Requisition ID : 46365


Service Center Officer

 

                                                          POSITION DESCRIPTION 

Job Title:  Service Center Officer

Department: Customer Experience

Reporting line:  Service Center Coordinator

Job Grade: 11

 

About ENGIE Energy Access

ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.

 

www.engie-energyaccess.com  

www.linkedin.com/company/engie-africa

 

Job Purpose/Mission  

The purpose of the Service Center Officer at ENGIE Zambia is to provide exceptional customer service and support, ensuring efficient operations and customer satisfaction at the service center.

Responsibilities 

  • Provide an exceptional customer experience to Engie Energy Access (EEA) Zambia customers at all times
  • Serve as a liaison between the customer and EEA
  • Managing customer credit portfolios and ensuring catch ups are made at every engagement
  • Resolve customer requests, questions and complaints while frequently analyzing situations to determine the best use of resources
  • Diagnose technical issues with customer units and accessories and support the after-sales service process
  • Provide accurate product information to customers • Supervise and monitor the disbursement of inventory (including accessories) in your Service Centre
  • Maintain up-to-date and accurate inventory records for Stock audits
  • Provide regular reports on sales, support, inventory, and customer data handling and management
  • Receive, assess, ship voluntary and deactivated kits and any damaged swap stock back to EEA HQ within one month of receipt at the Centre
  • Ensure accurate and high-quality information is added into the EEA data system
  • Assist with product development through conducting field tests and surveys when required
  • Help collect data on customer feedback and satisfaction
  • Escalate any unresolved issues or questions to your supervisor/ manager
  • Make courtesy calls to EEA customers as requested
  • Ensure all EEA customers have a great end-to-end customer experience
  • Help collect data on customer feedback and satisfaction
  • Escalate any unresolved issues or questions to your supervisor/manager
  • Make courtesy calls to EEA customer as requested
  • Ensure all EEA customers have a great end to end customer experience
  • Managing administrative matters of the Service Center
  • Adhoc duties as and when required by the manager or Head of Department

 

Knowledge and skills   

Experience

  • Strong product knowledge and troubleshooting skills.
  • Excellent written and oral communication skills
  • Self-motivated and ability to multitask and work with minimal supervision
  • Strong team player, with high work ethics and integrity and interpersonal skills
  • Ability to work under pressure and willingness to learn
  • Demonstrate a high level of professionalism and integrity

Qualifications

  • Tertiary qualification i.e. certificate or diploma in any business-related field
  • Customer Experience skills/ experience
Job Requisition ID on SAP SF
46365
Language on SAP SF
en_US
Country
Job Contract
Job Posting Date
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