CPCU continues to supply heating to hospitals and care homes in Paris and the Paris Region
Thanks to its 510-km distribution network and its 8 heat production sites, CPCU is able to continue to supply heat to all the Paris and Paris Region hospitals and 125 healthcare facilities, including 15 care homes in the capital. More information on the CPCU website.
ENGIE BtoC is committed to providing services to private customers
The supply of gas, electricity and related services to private individuals is one of our historic missions, for which we have put immediate measures in place. Because heating and hot water are basic necessities, and even more so during a period of confinement, ENGIE Home Services is committed to continuing to provide urgent repairs and equipment installations that cannot wait. More than 18,000 repairs have been carried out in the last week. This high level of dedication has been recognized by the customer testimonials received by our teams:
“The technician was fast and efficient and had good people skills (in spite of the current Covid-19 situation). He took all precautions and protective measures.”
“The technician who handled my case was very nice and courteous. With all the problems of coronavirus I was afraid of not having a new boiler and therefore heating and hot water, but he was able to get the boiler changed all the same and remained friendly from start to finish.”
ENGIE Solutions supports the country’s key businesses
For several weeks now, ENGIE Solutions teams have been focused on ensuring continuity of service, in particular for sensitive sites and clients such as hospitals, care homes, key facilities for decision-making by the public authorities, power plants, heating and cooling networks, the food industry, etc., working in compliance with government instructions.
Observance of the instructions of the health authorities and the government is scrupulously enforced and everything is done to ensure the continuity of the missions by protecting the health of employees, partners and the general public.
Here are some concrete examples of missions carried out by the ENGIE Solutions teams for clients in the tertiary sector, in cities and communities, and in industry: