The Ombudsman for the ENGIE Group intervenes face-to-face in disputes between a company and the ENGIE Group and its subsidiaries.
The ENGIE group's independent ombudsman can also mediate in disputes between Group entities and the companies, suppliers, providers and partners (communities, institutions, administrations) that are their clients. He is the designated body for amicable dispute resolution in the ENGIE group's general terms and conditions of sale.
NB: for disputes concerning a consumer or small professional, click here.
