Cookie and Other Tracker Management Charter

General Principle

ENGIE pays particular attention to the protection of your personal data and the respect of your privacy.

When you visit the engie.com website, cookies and other trackers may be placed on your device (computer, smartphone, tablet, etc.), subject to your choices.

Trackers are small files stored on your device that allow:

  • to memorize your browsing preferences,
  • to improve the site’s performance,
  • or to measure its audience and effectiveness.

These trackers are only placed after obtaining your explicit consent, with the exception of cookies strictly necessary for the site to function. You can withdraw your consent or change your preferences at any time via the cookie management module available on every page of the site.

Please note that deleting or refusing certain functional cookies may alter the quality of your experience or make certain site features unavailable (authentication, video playback, etc.).

Management and Configuration of Your Cookies

During your first visit to engie.com, an information banner is displayed to:

  • inform you about the use of cookies,
  • collect your consent for their placement,
  • and allow you to configure your choices by purpose.

You can at any time:

  • accept, refuse, or customize the placement of cookies by clicking on the [Gestion des cookies] (Cookie Management) link at the bottom of the page;
  • withdraw your consent at any time via the same module;
  • or configure your browser according to the instructions available on the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

Types of Cookies and Purposes

ENGIE uses several categories of cookies:

Type of cookie Purpose Consent Required?
Strictly necessary cookies Ensure the proper functioning of the site (secure access, session management, language preferences, etc.). No
Performance and audience measurement cookies Allow analysis of site traffic and usage to improve quality. ✅ Yes
Personalization cookies Adapt content and recommendations according to your profile or browsing. ✅ Yes
Third-party cookies (social networks, videos, etc.) Allow content sharing from external platforms (YouTube, LinkedIn, X, etc.). ✅ Yes

Cookies are kept for a maximum duration of 13 months, in accordance with CNIL recommendations.

Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have a right of access, rectification, deletion, and opposition concerning your data collected through cookies.

To exercise these rights, you can contact the ENGIE Data Protection Officer (DPO) via the form available on the Personal Data page.