Alert mechanism

A Group mechanism open to all

How it works

As part of the application of the Sapin 2 law and the law on the duty of vigilance, the Group has strengthened its alert system by deploying a new alert system common to the entire Group and has defined a new policy on whistleblowers. This system is open to all employees, permanent or temporary, as well as to all its external stakeholders since January 2019 and covers all due diligence issues (linked to the Group’s ethical commitments).

In order to ensure the confidentiality of information and even anonymity when required by regulations, requests are initially received by a recognised service provider guaranteeing the requirements of the whistleblowers policy, which relays the alerts to the Group Ethics, Compliance & Privacy Department for treatment.

Number of alerts

In 2024, 335 alerts were received via the system, 111 of which concern risk categories covered by the duty of vigilance. They relate to:

As for all the alerts, alerts related to allegations of discrimination and harassment are addressed and when the facts are proven, disciplinary measures are taken and action plans are implemented.

You wish to alert us to facts related to our activities which you consider to be contrary to human rights, the health and safety of people or the environment?

Please use the ENGIE alert system

Grievance mechanisms at the operational level

At local level, and depending on the risks they have identified, the entities must, in accordance with the human rights policy, implement appropriate mechanisms at operational level to enable anyone who feels they have been harmed by the Group’s activities to report it. Approximately 79% of the Group’s entities report having local grievance mechanisms in place.

Entities are also asked to communicate the existence of grievance mechanisms put in place at local and Group level to external stakeholders.