Job Title:

Senior Administrator

Department:

United Arab Emirates Administrative Mgmt Section

Reporting To:

Shanika Suresh

Site:

es1101

Job Purpose:

To support the department work.

Key Responsibilities:

1. Responsible for tracking and closing the loop on department's key tasks, including updating the status of key tasks and highlighting risks of overdue tasks.
2. Organize department meetings and regional review operation meetings, including gathering agenda items, collecting materials for discussions, and summarizing meeting minutes.
3. Develop department learning plans and training activities, including organizing learning activities related to policies and regulations, scheduling trainers for training courses, coordinating the review of training materials, managing attendance and conducting satisfaction surveys, analysis, and reporting.
4. Organize and plan external learning and exchange activities, including communication with external parties, arranging travel and agendas, and summarizing related work.
5. Provide support at the project level, such as convening project meetings and documenting meeting minutes, as well as managing and reminding critical milestone reporting to higher-ups.
6. Organize and plan department team-building activities, including but not limited to birthday celebrations, diversity and inclusion initiatives, departmental honor wall displays, and motivation events with allied teams.
7. Responsible for organizing, writing, and publishing department business briefs and image promotion materials.

Skills Required:

Proficiency in both English and Chinese, with the ability to use them as working languages.

Qualifications:

• 3 or more years of relevant work experience in a similar role.
• Preferably, 1-2 years of experience working in a multinational company and experience in supporting remote businesses across multiple countries.
• Education Background:

Bachelor's degree or higher.

Other Requirements:

Job Title:

Civil Technician

Department:

Reporting To:

Site:

ES-      

Job Purpose:

Employee in this position will undertake responsibility in maintaining the physical assets of the property, any new construction / refurbishment, maintenance, and repair of brick, cement, stone, cladding panels, glass and plaster for buldings located at depot, Vidauct structures, internal roads, pavements, fences, barriers or other station structures under the direction of Snr.Civil Engineer.

Key Responsibilities:

• Responsible for the completion of all maintenance service requests /work orders as assigned.
• Apply testing criteria in accordance with applicable specifications.
• Inspect and interpret readings as required in real time, to determine areas of interest.
• Inspect Depot & station building and other structures to determine functional system and detect malfunction and needed repair making notes and recommendation using inspection check sheet and job task.
• Assist Engineer in preparing technical reports and site inspection reports.
• Prepare and complete the "Planned Preventative Maintenance" for Station / Deport structures including housekeeping.
• Set-up and calibrate all equipment used, interpret, evaluate, and document results through formal reports.
• Follow and enforce the Company required safe work practices and procedures at all times.
• Assist in monitoring & supervising all civil works being performed by outside contractors.
• Responsible for 24 hours emergency maintenance service as scheduled.
• Carry cell phones as required for on-call maintenance.
• Monitor and maintain all depot building system, infrastructures-Roads, pavement, sidewalks, viaduct, track drainage, fences, barriers and station structures as assigned.
• Responsible for alerting the Snr. Civil Engineer of any unusual occurrence and / or damage that have taken place or that may occur.
• Assure compliance with appropriate safety practices and procedures and with applicable local codes, regulations, and requirements.
• Maintain a professional courteous manner with all Dubai Tram Staffs, vendor, contractors, and fellow employees.   
• Perform other job-related tasks as assigned by management.

Skills Required:

• Knowledge of arithmetic and algebra.
• A sense of urgency, good attention to detail, and follow-thru.
• Knowledge of the standard practices, processes, tools, equipment, and materials of masonry, plastering, carpentry, excavation and backfilling.
• Knowledge of occupational hazards and safety precautions applicable to the trade.
• Ability to read, writes, speaks, and understands English fluently.
• Ability to determine the quality of materials used.
• Ability to rig and work from scaffolds.
• Experience in using and following up operations with CAFM system.
• Excellent computer skills in Word, Excel is required for reporting.
• Knowledge of the local supplier market.

Qualifications:

• High School Diploma or equivalent required.

Other Requirements:

• Five years of experience in the working in Facilities management Company similar postion.
• Fluent Written and spoken English.

Job Title:

HVAC Technician G2

Department:

Facility Management

Reporting To:

FM Supervisor

Site:

ES-      

Job Purpose:

Employee performs skilled, complex work in the repair, maintenance and installation of heating, ventilating, air conditioning and steam distribution equipment and energy management systems.

Key Responsibilities:

• Investigates problems and performs repairs on various mechanical and electrical equipment in heating, cooling and ventilation systems.
• Performs preventative maintenance on various mechanical and electrical equipment in heating and cooling systems.
• Monitors and inspects heating and cooling systems to ensure continued proper operation.
• Install and maintain diverse heating, ventilation and air conditioning systems
•  Lay out wires and pipes to complete HVAC systems
• Perform general and preventative maintenance on HVAC systems
• Ensure that all installations are done in accordance to the set standards
• Make sure that any loose wires are connected and secured properly
• Ensure calibration of thermostats and other controls
• Perform checks on motors and belts and handle lubrication duties
• Change filters and replace any parts as they wear out
• Ensure that chemical compositions in equipment are adequate at all times
• Handle conduit running for HVAC equipment
• Order any supplies or equipment needed for HVAC maintenance or installation as needed
• Ensure availability of all items needed for an HVAC project
• Respond to emergency situations in order to resolve issues on an immediate basis
• Handle maintenance of tools and equipment
• Replace faulty or expired parts in an HVAC system
• Fabricate parts in case parts are not readily available
• Following building policies and standard
• Ensure that fire alarm system of the building all secure
• Update Chilled water reading
• Building Management System (BMS)
• Make sure the treatment of chilled water chemical
  
  QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work;
• Cooperate with any company efforts to improve health and safety at work;
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse anything that's provided for your health, safety or welfare
• Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.

SKILLS REQUIRED:

• Strong background in reading and interpreting instructions and safety procedures associated with HVAC processes
• Solid knowledge of using hand and power tools
• Experienced in handling electronic and mechanical systems effectively
• Exceptional knowledge of providing technical assistant with the design and implementation of HVAC systems.

Qualifications:

• Knowledge of commercial mechanical and electrical systems.
• Knowledge of blueprints.
• Ability to repair systems.
• Diploma/ITI in Refrigeration and Air-conditioning.

Other Requirements:

• Minimum 3 to 5 experience within the maintenance services market sector.
• Computer Knowledge.
• Fluent Written and spoken English.

Scope and Limits of Authority: 

Employee

Manager

Name:

Date:

Signature:

Job Title:

BMS/DCIM Operator

Department:

DC Operations

Reporting To:

DC Engineer

Site:

ES-

Job Purpose:

     The Data Center Facilities BMS/DCIM Operator is responsible to supervise and control the operation of the building management system (BMS) & Data Center infrastructure Management (DCIM) System and monitor all Electrical, ELV, and fire/life safety equipment, HVAC plant activities of the Data center building services within the data center is operating at peak efficiency. Maintaining and monitoring the level of temperature in equipment’s and trouble notifying against the DCIM alarms. The Operator serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Operates and maintains Building Management System (BMS) for proper function and monitors the DCIM against approved benchmarks to include; HVAC, Lighting, Fire Suppression, Generator, Plumbing, and Electrical
• Carry out routine checks for correct operation of all control equipment as directed by Facility Engineer
• Monitor the operation of the HVAC control systems using the BMS/DCIM to monitor performance.
• Adjust variables and provide adjustment as required to ensure systems are operating correctly within parameters
• Monitor and record values of HVAC systems to build up a database of records to provide data for energy efficiency improvement.
• Communicate all maintenance and repair actions in writing for information to management as required.
• Should follow the Protocols if any unexpected technical difficulties and other problems that may arise at any time.
• Monitors and verifies operation of all BMS/DCIM field devices.
• Adjusts BMS settings and parameters to meet changing conditions, i.e., Load, Environmental, Customer needs, etc.
• Records maintenance data and generates reports as needed.
• Maintains job card documentation for all Alarms or changes to systems and/or equipment.
• Monitors of fire detection alarm system, such as smoke detector, heat detector, sprinkler, and emergency exit, in coordination with Safety Function.
• Monitors of Water tank supply level alarm, air handling unit, fresh air handling unit.
• Monitors and controls the Fire pump system, motors, sewage pump, electrical system, water system in the Data Center building.
• Performs miscellaneous tasks as assigned by his Facility Engineer
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Working knowledge of Electrical & ELV systems including secondary distribution, HVAC System interior systems
• Ability to read CAD Drawings, single-line diagrams, and rough shop drawings
• Possess strong knowledge in multiple skilled trades (electrical, HVAC, plumbing, etc)
• Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required
• Trained and experienced in BMS/DCIM operation.
• Vigilant with attention for detail.
• Excellent computer operation skills.
• Ability to deal with emergency situations in a calm manner. Integrity, commitment and courteous.
• Following instructions & Procedures.

Personal Skills

• Good English Communication knowledge is required.
• Good Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• 2-3 year BMS/DCIM Operator Experience in Data Center Maintenance/Operations.
• 5+ year Total Experience in BMS/DCIM.          

Other Requirements:

• DC certifications will be an added advantage.
• Experienced in Microsoft Applications (Office, Excel, Word, Outlook)

Scope and Limits of Authority: 

Job Title:

Bid Estimator

Department :

Business Development

Reporting To:

Commercial Manager

Site:

CB -      

Job Purpose:

ENGIE Solutions is a leading facilities management and energy management organisation operating in the middle east. We are seeking an Bid Estimator to plan, manage and execute the operational and cost build ups for technical/facilities services projects. This role entails accountability for managing estimating projects, developing accurate and detailed pricing models aligned to contract scope, company standards, industry standards and market rate.

Key Responsibilities:

• Review Clients RFPs in detail and understand their requirements
• Development of clear and detailed cost estimates for facilities services/technical services
• Adherence to ENGIE Solutions and industry guidelines
• Detailed reading and understanding of client scopes
• Ensure that all scope requirements are met, and risks associated to contract/scope are clearly evaluated
• Coordination of and attendance to site visits & tender briefings and subsequent post tender meetings as well as handover documentation
• Assessing subcontractor requirements and generate competitive subcontractor pricing and bespoke service solutions aligned to the project
• Manage subcontractor site visits and quotations gathering
• Coordination and active interaction with sales and operational teams to ensure the development of a win-win solution
• Work closely with HR, Procurement and QHSE teams to ensure compliance and accuracy of data in pricing
• Ability to continuously develop and innovate estimating models
• Keeping up with industry standards

Skills Required:

• Prior experience of estimating Energy Efficiency service scopes with a focus on continuous improvement is desirable
• Demonstrable experience in Energy Efficiency services
• Strong commercial acumen including the ability to read and understand contract scopes
• Strong team player with a proven ability to assemble bid teams, build a rapport with his/her peers and lead project teams to deliver win-win solutions
• Strong communicator, focused on the detail
• A positive, dynamic, flexible and driven work ethos
• A keen commitment to client satisfaction
• Project management - Time management and planning skills
• Proficiency in MS Office – Needs to have advanced excel skills
• Proficiency in English
• Market knowledge

Qualifications:

• Bachelors in Mechanical or Electrical Engineering (must)
• Business Courses and / or MBA (preferred)

Other Requirements:

• Driving license (preferred)
• Possess suitable health, motion, vision and hearing capability to cover site walk arounds, climbing safety ladders and any other associated work requirements related to office & site environments as travelling

Employee

Manager

Name:

Date:

Signature:

Job Title:

Electrical Engineer

Department:

Reporting To:

Site Manager

Site:

ES-

Job Purpose:

     The Data Center Electrical Facility Engineer will be the responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. He is responsible for ensuring that all Electrical, ELV, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. They are expected to be a singular focal point for all Electrical related facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, and building automation systems.

Key Responsibilities:

• Responsible for the on-site management of DC, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & Site local legislation.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
• Generate job cards & incident management tickets for Data Center facility.
• Work with DCO managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to business & facility operations.
• Manage routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Management of the DC, in the provision of infrastructure & inventory asset management.
• Review DC contract compliance & ensure all SLA’s are achieved.
• Business interface with DC Management for day to day operational requirements.
• Assist in recruiting efforts.
• Manage DC to resolve of any infrastructure Electrical engineering issues.
• Delivery of exceptional customer service and satisfaction.
• Maintain, operate all Electrical systems and associated equipment, electrical equipment, building management system.
• Perform facility inspections and report on condition affecting operations
• Create the Job cards in CAFM App as per Site requirements and follow up the Job cards until close by the Technician
• Responding promptly and efficiently to emergencies calls.
• Prepare and submit Monthly reports of conditions in buildings and recommend actions to be taken
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required
• Familiarity with datacenter guidelines and standards especially Tier III design standards and ASME/ASHRAE/NFPA.
• Ability to handle rotation Shifts on Monthly basis.

Skills Required:

• Good knowledge of power systems (UPS', Control Panels, DB’s, Busway systems, Generators, Fire & Safety, ELV Systems)
• Basic knowledge of cooling systems (HVACs, Chillers)
• Working knowledge of UPS systems and associated switch gear and Distribution Panels
• Working knowledge of standby generator systems and associated switch gear.
• Skill in installation, repair and maintenance of all types of electrical system equipment’s and components.
• Understand and performs the MV & HV switching as per business needs.
• Hands on experience in maintenance shutdown activities of MV systems is a must.

Personal Skills

• Strong English verbal and written communication skills.
• Strong leadership and organizational skills.
• Strong attention to detail.
• Ability to prioritize in complex, fast-paced environment.
• Good problem solving skills and ability to meet demanding time constraints.
• Excels with ambiguous situations as a chance to show leadership

Qualifications:

• Bachelor’s Engineering Degree or Technical Degree Diploma
• 2-3 year Experience in Data Center Maintenance Field.
• 6+ year Total Experience in Electrical Operations/Maintenance

Other Requirements:

• 33KVA License is an added advantage.
• Data Center Certifications will be added advantage.

Scope and Limits of Authority: 

Job Title:

HVAC Technician

Department:

Operations

Reporting To:

Mechanical/HVAC Engineer

Site:

ES-

Job Purpose:

The Data Center Facilities HVAC Technician is responsible for ensuring that all Mechanical, Plumbing, HVAC equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Technician serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.

Key Responsibilities:

• Responsible for performing routine building maintenance tasks and Daily visual inspections on major data center equipment.
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Repair and maintenance work on a wide range of HVAC (DDC, BMS, Control system), Plumbing & ELV equipment.
• Perform ongoing preventive maintenance and repair work on facility Mechanical systems.
• Maintain, operate all Mechanical/HVAC related systems and associated equipment, Mechanical equipment, building management system.
• Perform facility inspections and report on condition affecting operations
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
• Review and understand equipment and methods of operation, Mechanical systems, ELV system, HVAC system, and other trade related systems.
• Comply with all safety procedures and requirements
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested.

Skills Required:

• Good knowledge of Mechanical systems (Generators, Chillers, Pumps, Motors, Bearings)
• Good knowledge of cooling systems (HVAC, Chillers, VRV, FAHU, IRU, FWU)
• Good Knowledge of ELV Systems (DDC, BMS, Control system)
• Working knowledge of Mechanical systems and associated tools and equipment’s.
• Skill in installation, repair, and maintenance of all types of Mechanical system equipment’s and components.

Personal Skills

• Basic English knowledge is required
• Basic Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

Qualifications:

• Technical Diploma Degree or ITI (with minimum 5+ Yrs Experience)
• 1–2-year Experience in Data Center Facilities Management Field.
• 3+ year Total Experience in HVAC field in Facility Management.           

Other Requirements:

• Data Center Certifications will be an added advantage.
• Certified Welder will be an added advantage.

Scope and Limits of Authority: 

Job Title:

Mechanical Technician G1

Department:

Facility Management

Reporting To:

FM Supervisor

Site:

Job Purpose:

Maintenance, troubleshooting, and repair of all mechanical and hydraulic- and diesel-powered equipment. Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.

Key Responsibilities:

• Responsibilities include maintenance, troubleshooting, and repair of all mechanical and hydraulic- and diesel-powered equipment.
• Skill-level requirements vary from basic troubleshooting and preventive maintenance to component replacement.
• Technical documentation and reporting.
• Comprehensive knowledge of test instrumentation, measurement techniques and metrology methods.
• Executes mechanical activities on-site as directed.
• Equipment Problems Trouble-shooting and Basic Root Cause Analysis and Development of Solutions.

Skills Required:

• Troubleshooting skills.
• High level of integrity.
• Adaptability.
• Good emergency response.
• General Tool Usage.
• Following safety instructions

Qualifications:

• Relevant Certification from a recognized institution.
• A combination of experience and qualifications may be considered.

Other Requirements:

Employee

Manager

Name:

Date:

Signature:

Job Title:

Electrical Engineer

Department:

Reporting To:

Site Manager

Site:

ES-

Job Purpose:

     The Data Center Electrical Facility Engineer will be the responsible for Data Center Engineering Operations within a Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting. He is responsible for ensuring that all Electrical, ELV, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. They are expected to be a singular focal point for all Electrical related facility operations within a given data center. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPSs, PDUs, and building automation systems.

Key Responsibilities:

• Responsible for the on-site management of DC, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & Site local legislation.
• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility infrastructure operations and maintenance.
• Generate job cards & incident management tickets for Data Center facility.
• Work with DCO managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
• Establish documentation relevant to business & facility operations.
• Manage routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, building monitoring systems, etc.
• Assist in the design, implementation, commissioning and build out of new facilities.
• Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Management of the DC, in the provision of infrastructure & inventory asset management.
• Review DC contract compliance & ensure all SLA’s are achieved.
• Business interface with DC Management for day to day operational requirements.
• Assist in recruiting efforts.
• Manage DC to resolve of any infrastructure Electrical engineering issues.
• Delivery of exceptional customer service and satisfaction.
• Maintain, operate all Electrical systems and associated equipment, electrical equipment, building management system.
• Perform facility inspections and report on condition affecting operations
• Create the Job cards in CAFM App as per Site requirements and follow up the Job cards until close by the Technician
• Responding promptly and efficiently to emergencies calls.
• Prepare and submit Monthly reports of conditions in buildings and recommend actions to be taken
• Review and understand equipment and methods of operation, Electrical systems, ELV system, fire/life safety, and other systems.
• Comply with all safety procedures and requirements
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required
• Familiarity with datacenter guidelines and standards especially Tier III design standards and ASME/ASHRAE/NFPA.
• Ability to handle rotation Shifts on Monthly basis.

Skills Required:

• Good knowledge of power systems (UPS', Control Panels, DB’s, Busway systems, Generators, Fire & Safety, ELV Systems)
• Basic knowledge of cooling systems (HVACs, Chillers)
• Working knowledge of UPS systems and associated switch gear and Distribution Panels
• Working knowledge of standby generator systems and associated switch gear.
• Skill in installation, repair and maintenance of all types of electrical system equipment’s and components.
• Understand and performs the MV & HV switching as per business needs.
• Hands on experience in maintenance shutdown activities of MV systems is a must.

Personal Skills

• Strong English verbal and written communication skills.
• Strong leadership and organizational skills.
• Strong attention to detail.
• Ability to prioritize in complex, fast-paced environment.
• Good problem solving skills and ability to meet demanding time constraints.
• Excels with ambiguous situations as a chance to show leadership

Qualifications:

• Bachelor’s Engineering Degree or Technical Degree Diploma
• 2-3 year Experience in Data Center Maintenance Field.
• 6+ year Total Experience in Electrical Operations/Maintenance

Other Requirements:

• 33KVA License is an added advantage.
• Data Center Certifications will be added advantage.

Scope and Limits of Authority: