JOB PURPOSE:

• The FM Manager is responsible for the management of the MEP / CIVIL services and shall ensure support for the core business of the Abu Dhabi Future Energy Company.
• The Contract Manager shall ensure that the organization has the most suitable working environment for its residents, guests, employees and their activities.
• The FM shall ensure that the organization has the most suitable working environment for its residents, Customers, employees and their activities.
• The FM is involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises.
• Focus on maintaining best business practice, innovation and improve overall efficiency by reducing operating costs while increasing productivity but also lowering the Clients environmental footprint

KEY RESPONSIBILITIES:

General Responsibilities:

• Hires, trains, conduct performance evaluations, and direct the workflow for the staff. This position is also accountable for participating in the development and implementation of goals and objectives. Ensures all goals and objectives are met timely and effectively. Maintains appropriate staffing levels, use of overtime and meets productivity goals. Works to assure compliance with ongoing continuing education requirements for self and staff.
• Develops plans, prioritizes and directs overall department work assignments to site facilities managers and department staff members. Provides leadership and directs the work of all department staff. Acts as a role model, teaches and mentors staff in appropriate, efficient department operations.
• Ensures the safe, efficient and effective operation of department related services. Manages the department to keep within budget. Directs and oversees department personnel on departmental budgetary development, planning and management for budgetary control, cost projections, and feasibility for all related activities and projects. Manages and oversees the daily work activities of the department. Directs, guides and mentors department managers and support staff in the performance of their duties.
• Interacts and collaborates extensively with system and facility senior leadership and facility department managers with the implementation of system, facility and departmental initiatives, needs and goals. Leads and implements initiatives related to system.
• Identifies, develops, implements and monitor customer satisfaction, customer safety and department management plans.
• Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of CBFM with an excellent service experience by consistently demonstrating our core and leader behaviors each and evert day.

Operational Responsibilities:

• Implement service level agreements for all Facilities Management Services.
• Monitor the account budget and ensure that all services are provided within the allocated budget without jeopardizing the required standard of installation.
• Financially evaluate the services provided and suggest ways for revenue generation.
• Develop and monitor service level key performance indicators (KPIs) to ensure all services are carried out to customer satisfaction.
• Ensure the company quality assurance and health and safety procedures are implemented effectively.
• As a part of the senior team for the project, advise the General Manager on all Facilities Management Services.
• Customer Relations: Represent the company at regular meetings with the client and other authorities.
• Develop a pro-active working relationship with all authorities and assist in establishing areas for service improvement.
• Manage customers' expectations through clear communication and transparent work attitude.
• Implement and monitor business procedures and development.

Communications:

• Establish clear lines of authority and responsibilities throughout your team.
• Ensure that all policies and procedures are available and are implemented by your team.
• Monitor the implementation of such procedures and suggest improvements when required.
• Develop clear understanding with service providers in terms of contract service level agreements, quality of personnel, and availability of resources.

Financial:

• Implement regular formal meetings with your subordinates and supply chain to ensure they have a clear understanding of duties and business requirements.
• Implement the company's commercial agreements to ensure that all contracts are managed efficiently and within budget expectations.
• Ensure that all commercial documentation is managed effectively prior to processing. Quality Assurance.

Others:

• Coordinate with the CBFM, QHSE manager to ensure compliance at all times during service delivery.
• Monitor the quality of the service provider's personnel and ensure that it is as per the contract service level agreement and they have the correct skills and qualifications.
• Ensure that all necessary documentation is in place and is aligned with the company quality assurance system.
• Work closely with the company senior management team to identify and implement innovations that will enhance operational efficiencies and profit.

QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work;
• Cooperate with any company efforts to improve health and safety at work;
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse anything that's provided for your health, safety or welfare
• Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.
• You’re responsibilities as a Manager/Engineer/Supervisor towards Health and Safety will include, but not be limited to:
• Company directives, policies, processes and procedures for Quality, Health, Safety, and Environment are fully implemented, understood, and adhered to;
• As far as is reasonably practicable, precautionary measures are implemented to mitigate and control hazards and risks at the workplace;
• All persons carrying out work are informed of the hazards and risks attached to their work, before doing such work;
• Persons under your control are competent, suitably trained, and have the necessary approval and authority to carry out their duties;

SKILLS REQUIRED:

• Strong Management skills
• Management of 30+ staff
• Problem solver
• Excellent verbal and written communication in English is essential
• Interpersonal, relationship-building and negotiation skills;
• Being able to work in stress full situations
• Organization and systematic thinking
• Strong numeracy and the ability to understand financial data;
• Research skills and the ability to draw information from various sources, including people;
• Clear and concise writing skills and the ability to handle long and complex documents;
• Flexibility and the ability to work on more than one task at a time.

QUALIFICATIONS:

Electrical / Mechanical Engineering Degree

OTHER REQUIREMENTS:

• 5 - 10 Years' experience as FM Manager.
• Exposure to a multicultural environment.
• Experience in dealing with direct workforce.
• Proven Leadership
• Project management

JOB PURPOSE:

• To handle the sales invoicing & its associated functions for all sites/projects of the company
• Ensure proper accounting & reporting to facilitate uninterrupted site operations.
• Handle credit collection for designated clients.
• Support banking requirements including but not limited to trade finance

KEY RESPONSIBILITIES:

• Sales invoicing (revenue generation) by ensuring clients are billed accurately, timely for goods or services
• Submission of issued invoices promptly to either site/client via email/portal
• Revenue reconciliation & maintaining order book for contract updates.
• Month end accrual of revenue and control unbilled items
• Create & maintain debtor’s database per company policy
• Regular follow up for customer dues for allotted portfolio and update Ageing tracker daily
• Arrange for cash/check collection and deposit in bank
• Undertake customer account reconciliation as required.
• Identify and escalate to the senior management, information on debtors with potential default.
• Liaise & resolve with the operational team any billing queries, collection lags, documentation issues and disputes by customers.
• Support the banking functions when necessary, both cash management & trade finance
• Any other ad hoc activities allocated per business requirement

SKILLS REQUIRED:

• Accuracy, attention to detail
• Handle the billing volume, error free
• Meet the closing & other deadlines
• Clear communication with various/relevant stakeholders
• Business Awareness
• Customer Focus
• Contributing to Continuous Improvement
• Team player

QUALIFICATIONS:

Bachelors in Commerce (or equivalent), Minimum Work experience >3(Max 5 years)

OTHER REQUIREMENTS:

Working knowledge of Oracle or similar ERP, MS-Office (Excel)

JOB PURPOSE:

The Data Center Facilities HVAC Technician is responsible for ensuring that all Mechanical, Plumbing, HVAC equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The Technician serves as an expert technical resource reporting and interacting with onsite Engineers and any third-party vendors. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime.

KEY RESPONSIBILITIES:

• Responsible for performing routine building maintenance tasks and Daily visual inspections on major data center equipment.
• Daily checking healthiness of all facilities equipment’s and keeping daily logs and records of all maintenance functions.
• Repair and maintenance work on a wide range of HVAC (DDC, BMS, Control system), Plumbing & ELV equipment.
• Perform ongoing preventive maintenance and repair work on facility Mechanical systems.
• Maintain, operate all Mechanical/HVAC related systems and associated equipment, Mechanical equipment, building management system.
• Perform facility inspections and report on condition affecting operations
• Troubleshooting and repairing malfunctioning equipment, appliances, and apparatus.
• Create the Job cards in CAFM (FSI) Mobile App as per Site requirements and close the Job cards which Engineer assigns.
• Responding promptly and efficiently to emergencies calls.
• Prepare and submit summary reports of conditions in buildings and recommend actions to be taken.
• Review and understand equipment and methods of operation, Mechanical systems, ELV system, HVAC system, and other trade related systems.
• Comply with all safety procedures and requirements
• Maintain essential stock of spare parts.
• Support any afterhours building needs and activities as required
• Attend training sessions and seminars.
• Other assigned tasks as requested

SKILLS REQUIRED:

• Good knowledge of Mechanical systems (Generators, Chillers, Pumps, Motors, Bearings)
• Good knowledge of cooling systems (HVAC, Chillers, VRV, FAHU, IRU, FWU)
• Good Knowledge of ELV Systems (DDC, BMS, Control system)
• Working knowledge of Mechanical systems and associated tools and equipment’s.
• Skill in installation, repair, and maintenance of all types of Mechanical system equipment’s and components.

PERSONAL SKILLS:

• Basic English knowledge is required
• Basic Working Knowledge of PC systems, and CAFM Mobile Apps
• Persistent and self-motivated.
• Excellent organizational skills and initiative to learn and take on new responsibilities.
• Ability to work in a fast-paced environment with minimal supervision.
• Good problem-solving skills and ability to meet demanding time constraints.
• Self-motivated and independent.
• Excels with ambiguous situations as a chance to show leadership
• Strong team player with the ability to influence/develop/maintain relationships with internal/external contacts.
• Articulate, friendly, and diplomatic with the ability to negotiate.

QUALIFICATIONS:

• Technical Diploma Degree or ITI (with minimum 5+ Yrs Experience)
• 1–2-year Experience in Data Center Facilities Management Field.
• 3+ year Total Experience in HVAC field in Facility Management.           

OTHER REQUIREMENTS:

• Data Centre Certifications will be an added advantage.

• Certified Welder will be an added advantage.

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Facilities Manager

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for commercial building / ministry building / Hospital
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Take charge of the overall Air Conditioning Maintenance Ventilation system
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc
• Ensure regular meetings with client's and appointed sub providers
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works
• Prepare tender documents and specifications, plan, coordinate and execute rectification works
• Responsible for project costing and cost management
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirements:

• Bachelor's degree in Mechanical / Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

JOB PURPOSE:

Responsible for all Electrical Requirement of site includes with quick avilability during Emergency conditions on site. He shall execute all the maintance & report as per the approved schedule.

KEY RESPONSILBILITIES:

• Routine Inspection & repair of Electrical components like ACB, UPS, breaker, capacitor bank, ATS etc.
• Daily meter reading and logging of incoming lines and out going feeders.
• Daily log reports for the 24 hour operation.
• Preparation of periodical reports.
• Perform periodic preventive maintenance as per schedule.
• Ensure that all operations and maintenance activities are properly recorded & documented.
• Perform regular housekeeping of the LV room, generator room, SMDB room.
• Executing the work order issued by the superiors with specified standards.
• Response the emergencies and breakdowns.
• Ensure all portable equipments are in correct order and use safely.
• Perform the daily inspection checklist.
• Assist to perform the HVAC, Mechanical, Plumbing and other works when and where required.
• Advises Facilities Supervisor concerning major repairs/ changes required.
• Complies with local rules, regulations and codes and works.
• To be ready and willing to cooperate with and assist other trades, within the department, to carry out R & M duties.
• Monitors performance and adjust electrical equipment to obtain maximum efficiency.
• Participate in Emergency Evacuation procedures.
• Participate in Energy saving/ cost saving proposals.

QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public – at risk by what you do or don’t do in the course of your work;
• Cooperate with any company efforts to improve health and safety at work;
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse with anything that’s provided for your health, safety, or welfare.
• Report any injuries, accidents, or illnesses you may suffer as a result of your work, or any accidents, injuries, or illnesses you become aware of that involves a fellow employee or member of the public at your workplace.

SKILLS REQUIRED:

• Good practical and creative skills

• The ability to work carefully and pay attention to detail
• He ability to work alone and as part of a team
• A good head for heights and sense of balance
• An awareness of health and safety issues
• Knowledge and skill in hazardous materials handling, application, and disposal.
• Knowledge of text and display requirements for signage applications.

QUALIFICATIONS:

• Electrical Diploma or Degree holder with minimum 3-5 years’ experience in Electrical maintenance in GCC.
• Knowledge of English Read/Write/Speak is mandatory
• Specialized certificate holder on critical equipment’s handling will be an add on.

SCOPE AND LIMITS OF AUTHORITY:

Outline the areas of responsibility assigned to each person, including where duties may overlap and who is ultimately responsible for the finished product or service. Also, specifically describe the level of authority the person has over other people and functions.

JOB PURPOSE:

Under general supervision, maintain all kinds of plumbing installation works and repairing of pipes, fittings, and all plumbing fixtures. Maintain and provide for the safe condition and operation of all plumbing systems in facilities.

KEY RESPONSILBILITIES:

• Assemble, install, maintain, and pressure test all pipes, fittings, and fixtures of heating, water, drainage, etc.
• Repair and maintenance work in a wide range of MEP equipment.
• Perform regular maintenance work on AC system
• Diagnose electrical and mechanical Defects and malfunction
• Install, replace or repair equipment on parts damage on AC system
• PPM for HVAC
• Troubleshooting, repairing, installing of new compressor, AC leakage
• Installing, inspecting, maintaining and repairing Electrical system
• Knowledge of DB modification and providing solution for electrical issues
• Electrical troubleshooting
• Diagnose electrical malfunction, power tripping and power outage
• Installing, inspecting, maintaining and repairing Plumbing system, water tank, pump, sump pit system
• Diagnose leakage and blockage understanding the drainage and water supply system
• PPM for plumbing system
• Knowledge in plumbing system parts and accessories
• Installing water tank, water heater and all relevant plumbing works
• Minor carpentry work, painting job, gypsum installation access hatch
• Determine sources of plumbing malfunctions and complete repairs as indicated or according to work orders.
• Install and repair pipes, fittings, valves, fixtures, and plumbing system equipment, including sinks, commodes, water heaters, water softeners, etc.
• Repair all plumbing fixtures, and equipment’s.
• Receive and complete work orders within allotted time in line with SLA & KPI, with quality & satisfactory.
• Maintain inspection and inventory of owned tools, equipment, and materials.
• Inspect jobs upon completion and ensure areas are clean.
• Responds to all CM & PPM within the specified service level agreements and operational policies.
• Evaluating problematic systems or facilities and reporting to supervisors/ superiors.
• Coordinates with other team / customer/ reporter and ensures satisfactory completion of work.
• Promotes a safe work environment and proper use of Personal Protective Equipment all the time.
• Responds to emergency situations during and after hours for to resolve the emergency requirements
• Proper explanation, coordination and handing over if any pending issues, to supervisor and the next shift.

QHSE

• Take reasonable care of your own health and safety and not to put other persons - fellow employees and members of the public - at risk by what you do or don't do in the course of your work.
• Cooperate with any company efforts to improve health and safety at work.
• Comply with any reasonable instruction given to you in the interest of health and safety.
• Not to interfere with or misuse anything that's provided for your health, safety, or welfare
• Report any accidents, injuries or illnesses you may suffer as a result of doing your work, or any accidents, injuries or illnesses you become aware off that involves a fellow employee or member of the public at your place of work.

SKILLS REQUIRED:

• Must have good communication skills
• Technical expertise
• Team player
• Ability to handle plumbing tools and equipment (pipe wrenches, pipe cutters, plungers etc.)
• Good physical condition and strength with the ability to work in awkward spaces

QUALIFICATIONS:

• Diploma or Technically certified in the field of MEP
• Knowledge of HVAC systems and Electrical system.
• Strong Understanding of Health and Safety in the workplace
• Experience delivering MEP services to customers
• Strong background working with a reactive maintenance company
• Strong client engagement and customer service skills
• Strong time management skills
• Ability to work independently

OTHER REQUIREMENTS:

Thorough knowledge of the occupation hazards and corresponding safety precautions necessary for the safe performance of assigned duties

SCOPE AND LIMITS OF AUTHORITY:

Outline the areas of responsibility assigned to each person, including where duties may overlap and who is ultimately responsible for the finished product or service. Also, specifically describe the level of authority the person has over other people and functions.