Product Controller – BP APAC

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 areas of expertise:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

The GEMS APAC team is based in Singapore, Japan and India and offers risk management solutions to both internal and external clients in the APAC region. We specialize in providing optimization, hedging, market operations, and analytics services to support our clients.

To support its growth in the Asia Pacific region, GEM APAC is strengthening its Middle Office / Business Control function. The role leads, coordinates, and manages a range of activities to ensure service availability, quality, and performance levels. The objective is to deliver on key goals for the domain, aligned with the overall objectives of the department.

Role:

Main responsibilities:

Trade support

• Ensure positions and trade details recorded in internal systems match external parties (clearers, custodians, prime brokers, counterparties)
• Facilitate the timely resolution of position and trade breaks
• Facilitation of option expiry processes and other contractual obligations
• Compression and novation processing
• Send the Trade Confirmation to counterparties
• Reconcile brokerage fees
• Compliance with regulations and internal policies with respect to trade execution and capture
• Regulatory reporting to the authority
• Assist and maintain SOP documentation

Pnl Reporting

•     Daily P&L production, reconciliation, reporting and analysis

•     Reconcile and resolve P&L variances with front office trading desks

•     Reconcile P&L reported to general ledger and investigate any variances

•     Conduct periodic independent price verification and valuation

•     Participate in new business/product approval process

•     Work closely with Financial Control on ledger booking, accounting fair value adjustment, and financial statements disclosure

Process Improvement and Projects

•     New business initiatives: Including set up of new traders and products

•     Process Improvements including technology enhancements

•     Enhancing knowledge through training and maintenance of team procedures and policies

•     Completing event reviews and implementation of risk mitigation improvements

Hard skills:

• Solid Understanding of Finance/derivatives fundamental (Valuation, relational database, business intelligence
• Solid knowledge of Risk Management system (Orchestrade) and reporting system
• Ability to manipulate high volume of data / data science
• Knowledge of Commodities Markets dynamics
• Experience in PowerBI/ Python

Soft skills:

• Accustomed to a fast-paced, dynamic trading floor environment
• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation

Education and professional background:

• Minimum Degree in Business related discipline
• Minimum 3-5 years experience in trading industry
• Have knowledge about commodity trading (especially oil and gas)

Languages:

• Excellent communication skills in English both verbal and written
• Proficiency in additional languages such as French, Japanese or Chinese is not mandatory but would be advantageous, as the role involves handling documents and communication with counterparties/stakeholders in other countries.

Location:

• Singapore – Asia Square Tower 1

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

About Us

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, focusing on energy storage and renewable energy (solar, wind, biogas), while supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet. We are looking for individuals committed to helping turn our vision into reality.

Purpose of the job:  

The Retail Operations Administrator will play an active role in the Onboarding teams day to day processes. The job holder will manage operational processes surrounding the registration and losses of Gas and Electricity supplies on the ENGIE portfolio, ensuring a ‘right first time’ approach to their work. 

This is a Hybrid role assigned to our Leeds office where the successful candidate would be based two days a week.  On offer is a competitive salary and benefits package.

Key Responsibilities:

• Registration (and management of losses) of customers in a timely and accurate manner, assisting with the maintenance and development of all registration systems and processes 
• Ensuring that relevant agents are appointed/de-appointed within industry timescales 
• Ensuring that start and end reads are received for all new gains and losses in a timely manner 
  • Ensuring Erroneous Transfers are process within SLAs set by industry and monitored by the Performance Assurance Board 
• Responding effectively to and helping resolve queries in relation to Change of Supply activities. 
• Assisting in complying with Ofgem, BEIS, and DCC requests for information and reports on progress. 
• Liaising effectively with third party agents 
• Adhering to internal processes and risk frameworks 
• Efficiently and proactively managing the team mailbox and internal tickets abiding by set SLA 

Knowledge and Skills:

• Ability to act in compliance with industry standards 
• Able to identify improvements to processes to increase efficiency and smarter working 
• High level of customer satisfaction delivery
• Numerical skills 
• Strong communication skills and ability to build relationships with stakeholders 
• Microsoft Office proficient (particularly Excel) 
• Excellent time management and ability to prioritise workloads, adhering to deadlines 
• Practical approach to problem solving with a ‘right first time’ motive 
• Self-motivated and able to motivate others 

Experience/Qualifications:

• Gas and/or Electricity industry experience is highly advantageous  
• Proven record of excellent customer service.  
• Demonstrated ability to succeed in a complex and dynamic environment.  
• GCSE Grade C in Maths and English (or equivalent).  

Why ENGIE UK?

• Opportunity to make a significant impact on the future of energy supply.
• Collaborative and innovative work environment.
• Hybrid working options.
• Bonus programme.
• Healthcare cash plan.
• Employer pension contribution.
• Commitment to professional development and growth.

How to Apply

At ENGIE UK, we value diversity and are committed to creating an inclusive environment for all employees.  In the event you do not meet every requirement, we encourage you to apply. Your unique skills and experiences could be just what we need.

To apply, please submit your CV detailing your experience.

What You Can Expect

ENGIE Supply & Energy Management (SEM) is responsible for managing the portfolio of gas, electricity, congestion revenues rights and environmental products for ENGIE, across geographies. More recently, SEM has extended its scope to also manage all the market risks (energy, congestion, RECs, ancillaries) generated by the Renewable and Battery Storage Assets owned by ENGIE North America, which includes wind farms, solar farms, and storage units. The Power Portfolio Management team is precisely the group in charge of these activities.

The Asset Backed Trading group is responsible for the pricing and managing the risks associated with the power generation and retail business across the United States. We are looking for a Senior Quantitative Analyst to join the team and build the valuation and risk management systems that are required to manage exotic parameters of various power production and retail risk management systems.

As a Power Market Quantitative Senior Analyst in Houston, TX and you will report to the Head of Asset Backed Trading.

You will be responsible for valuing various energy assets, including batteries, wind, solar. This role requires a strong analytical mindset, proficiency in quantitative methods, and a robust understanding of power market. In this role you will:

•       Participate in enhancing the existing pricing and managing framework.

•       Deliver ad hoc tactical solutions as well as develop new pricing models in the official pricing library

•       Play a key role for developing new risk management products linked to the operational characteristics of the generation and retail portfolios

•       Promote best coding practices that comply with general rules and standards.

•       Document and share knowledge across SEM on the different models used within SEM.

What You’ll Bring

•       A minimum of Bachelor’s Degree in which you completed courses in Science, Engineering or Mathematics or equivalent combined education and work experience

•       Familiarity with Northeast markets including PJM, NYISO and ISONE

•       A minimum of five (5) years of general business experience

•       A minimum of three (3) years’ experience developing pricing and risk systems for financial derivatives

•       Strong coding experience (preferable C#, R and/or python), object oriented programming skills

•       Experience with financial modeling using stochastic pricing models, Greeks, VaR, etc.

•       Familiarity with relational database platforms (Oracle, MS SQL, Postgres) 

•       Experience in collaborative software development environment (version tracking with Git, code reviews)

•       Ability to write clean, maintainable, tested and shippable production code

•       Ability to cooperate with other engineers, and focus on team goals

Additional Details

This role is eligible for our hybrid work policy; working minimum 3 days in the office

Must be willing and able to comply with all ENGIE ethics and safety policies;

Compensation

Salary Range: $86,100 – $131,020 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

This role is eligible for sponsorship.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

ENGIE Supply & Energy Management (SEM) is responsible for managing the portfolio of gas, electricity, congestion revenues rights and environmental products for ENGIE, across geographies. More recently, SEM has extended its scope to also manage all the market risks (energy, congestion, RECs, ancillaries) generated by the Renewable and Battery Storage Assets owned by ENGIE North America, which includes wind farms, solar farms, and storage units. The Power Portfolio Management team is precisely the group in charge of these activities.

The Asset Backed Trading group is responsible for the pricing and managing the risks associated with the power generation and retail business across the United States. We are looking for a Senior Quantitative Analyst to join the team and build the valuation and risk management systems that are required to manage exotic parameters of various power production and retail risk management systems.

As a Power Market Quantitative Senior Analyst in Houston, TX and you will report to the Head of Asset Backed Trading.

You will be responsible for valuing various energy assets, including batteries, wind, solar. This role requires a strong analytical mindset, proficiency in quantitative methods, and a robust understanding of power market. In this role you will:

•       Participate in enhancing the existing pricing and managing framework.

•       Deliver ad hoc tactical solutions as well as develop new pricing models in the official pricing library

•       Play a key role for developing new risk management products linked to the operational characteristics of the generation and retail portfolios

•       Promote best coding practices that comply with general rules and standards.

•       Document and share knowledge across SEM on the different models used within SEM.

What You’ll Bring

•       A minimum of Bachelor’s Degree in which you completed courses in Science, Engineering or Mathematics or equivalent combined education and work experience

•       Familiarity with Northeast markets including PJM, NYISO and ISONE

•       A minimum of five (5) years of general business experience

•       A minimum of three (3) years’ experience developing pricing and risk systems for financial derivatives

•       Strong coding experience (preferable C#, R and/or python), object oriented programming skills

•       Experience with financial modeling using stochastic pricing models, Greeks, VaR, etc.

•       Familiarity with relational database platforms (Oracle, MS SQL, Postgres) 

•       Experience in collaborative software development environment (version tracking with Git, code reviews)

•       Ability to write clean, maintainable, tested and shippable production code

•       Ability to cooperate with other engineers, and focus on team goals

Additional Details

This role is eligible for our hybrid work policy; working minimum 3 days in the office

Must be willing and able to comply with all ENGIE ethics and safety policies;

Compensation

Salary Range: $86,100 – $131,020 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

This role is eligible for sponsorship.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As our Power Marketing Senior Analyst, you will lead efforts to develop long-term grid scenarios for the WECC footprint and forecast key supply and demand components to support production cost modeling tools. In this role, you will establish a systematic and repeatable approach to analyze macroeconomic and energy market trends, forming well-grounded fundamental views. You will also be responsible for analyzing and identifying key price formation drivers based on macro fundamentals, including supply, demand, and renewable generation across various market outcomes. This position is based in Houston, TX, and reports to the Head of GMA, North America.

What You’ll Bring

• You hold a Bachelor's degree  in Engineering, Data Science, or a related discipline
• You have a minimum of five (5) years’ experience  in the wholesale electricity markets, specifically within ERCOT or a related ISO environment
• You have two (2) years of experience with Dayzer power grid simulation and analysis software or equivalent
• You are a clear and effective communicator with strong analytical skills, and you’re comfortable engaging in thoughtful dialogue and debate with colleagues
• You have a deep understanding of power market fundamentals, macro drivers, and downstream natural gas markets
• You are knowledgeable in market price formation, scenario-based forecasting, and long-term grid and supply-demand modeling up to a 10-year horizon
• You are proficient in SQL and Python, and have experience applying statistical techniques to analyze macro-trends and market behavior
• You collaborate effectively with internal teams including IT, congestion, and other ENGIE business units to align modeling outputs and commercial insights
• You participate actively in ISO meetings, assess commercial impacts, and build models to track market fundamentals and benchmark against actual ISO/Hub outcomes

Additional Details

• This role is eligible for our hybrid work policy consisting of a minimum three (3) days in office and two (2) remote
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $99,000 – $151,800 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. 

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As our Power Marketing Senior Analyst, you will lead efforts to develop long-term grid scenarios for the ERCOT ISO footprint and forecast key supply and demand components to support production cost modeling tools. In this role, you will establish a systematic and repeatable approach to analyze macroeconomic and energy market trends, forming well-grounded fundamental views. You will also be responsible for analyzing and identifying key price formation drivers based on macro fundamentals, including supply, demand, and renewable generation across various market outcomes. This position is based in Houston, TX, and reports to the Head of GMA, North America.

What You’ll Bring

• You hold a Bachelor's degree  in Engineering, Data Science, or a related discipline
• You have a minimum of five (5) years’ experience  in the wholesale electricity markets, specifically within ERCOT or a related ISO environment.
• You have two (2) years of experience with Dayzer power grid simulation and analysis software or equivalent
• You are a clear and effective communicator with strong analytical skills, and you’re comfortable engaging in thoughtful dialogue and debate with colleagues
• You have a deep understanding of power market fundamentals, macro drivers, and downstream natural gas markets
• You are knowledgeable in market price formation, scenario-based forecasting, and long-term grid and supply-demand modeling up to a 10-year horizon
• You are proficient in SQL and Python, and have experience applying statistical techniques to analyze macro-trends and market behavior
• You collaborate effectively with internal teams including IT, congestion, and other ENGIE business units to align modeling outputs and commercial insights
• You participate actively in ISO meetings, assess commercial impacts, and build models to track market fundamentals and benchmark against actual ISO/Hub outcomes

Additional Details

• This role is eligible for our hybrid work policy consisting of a minimum three (3) days in office and two (2) remote
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $99,000 – $151,800 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time. 

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

What You Can Expect

As our Market Risk Analyst I, you will play a key role in preparing and communicating ENGIE Energy Marketing N.A.’s (EEMNA) commodity position, monitoring market risk metrics, enforcing risk mandates, and modeling complex structured deals. You will support the review, verification, and explanation of official daily risk metrics such as Value at Risk (VaR), drawdowns, stress tests, Greek limits, and other key indicators. In this role, you will help identify risk exposures, contribute to the development and monitoring of risk mitigation strategies, and lead modeling efforts related to structured deal valuation and risk qualification within the ETRM system. You will also provide critical support for market risk management services across ENGIE North America.

This position is preferably will sit in New York, NY, with Houston, TX as an alternative location. The role reports to the Market Risk Manager, Risk and Finance.

• Provide market risk services to ENGIE North America (ENA) Renewable and Supply business specified in SLA’s and other service agreements (position and limit monitoring)
• Work closely with traders on hedging/trading strategies, risk monitoring, and risk reporting

What You’ll Bring

• You hold a Bachelor degree in Science, Econometric applied to finance, or we will accept three (3) years of relevant working experience where you gained hands-on skills in the commodity energy industry or in the investment banking industry
• This is an entry-level position, and prior experience is not required, you will be expected to deliver high-quality support on projects related to IT development for market risk and structured deal modeling. You will contribute by clearly communicating with stakeholders, gathering requirements, and helping coordinate tasks across teams, while building foundational knowledge in market risk management
• You are an active contributor to the New Product Agreement (NPA) process, supporting risk assessment for new commodities, products, markets, instruments, and structured deals
• You have exposure to supporting internal and external audits, regulatory reporting under EMIR, and preparing risk committee materials in collaboration with other risk functions
• You are knowledgeable in market risk metrics, valuation of structured transactions (e.g., PPAs and BESS revenue swaps), and renewable energy risk reporting across business units
• You work closely with commercial and renewable teams to update forecast production volumes and enhance deal modeling and valuation in ETRM systems
• You are proficient in handling large datasets using tools such as SQL, VBA, Power BI, and Oracle to support data analysis and reporting
• You have a strong foundation in financial markets, energy commodity trading, and applying statistics and probability theory to market risk modeling

Additional Details

• This role is eligible for our hybrid work policy consisting of a minimum three (3) days in the office at the Houston, TX office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $61,400 – $94,070 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

C&B Specialist

About US (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 expertises:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

The Compensation & Benefits Specialist works within the HR department of the Global Energy Management & Sales business unit, under the supervision of the Head of Compensation & Benefits. The Compensation & Benefits department is composed by 6 other team members, based in Belgium and France.

He/she is in charge of Compensation and Benefits initiatives & projects while ensuring the operational management of the reward processes, policies and practices contributing to attract, retain and motivate high-quality employees while enhancing GEMS as the best place to work.

Role:

• Grading referent for the entire organization:
  • Ensure the compliance with pay transparency directives
  • Deploy job grades and architecture, ensuring that all jobs are graded and up to date
  • Define and maintain the appropriate grading governance
  • Train and support the HRBP and recruiters on defining the appropriate job grades on recruitments, moves and promotions
  • Contribute to the design of C&B policies and processes as well as their proper communication in order to contribute to their dissemination and understanding among managers & employees
  • Work with Talent Management teams on career path
• Benchmarking referent for the entire organization:
  • Participate to the benchmark surveys on job matching and grading methodologies (mainly WTW and Aon McLagan)
  • Conduct benchmarking analysis to secure competitiveness in the market
  • Define and deploy comparatios
  • Implement comparatios in our reward tool beqom (in collaboration with beqom Project Owner)
  • Define and provide salary grids for local HRs
  • Provide advice to HR Partners and Business Leaders on best practices and policies C&B and support the Talent team in the context of complex package offers
  • Provide market trends on the niche environment

• Participate in transversal C&B projects (IT tool for digitization, benchmarks centralization with the other countries, gender pay gap, benefits policies, etc.) and other possible HR missions

Hard skills:

• Minimum 7 years of experience in an international group
• Rigorous with strong analytical mindset
• Structured and organized
• Autonomous with strong project management skills
• Excellent knowledge of Excel and Microsoft pack office

Soft skills :

• Rigor & pragmatism
• Resilience to stress & perseverance
• Strong communicator and big team player
• Autonomy, initiative & creativity

Languages :

• Fluent in English

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

About us (GEMS):

ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its entity "Global Energy Management & Sales" who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

3,600 employees around the world develop our solutions, through +20 international business platforms. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our 190,000 clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 4 expertises:

• Asset management

• Energy transition services

• Energy supply & global commodities

• Risk management & market access

At GEMS we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

More info on GEMS Hub (https://gems.engie.com) or LinkedIn (https://www.linkedin.com/company/engie-global-energy-management-solutions).

Context:

The Compensation & Benefits Specialist works within the HR department of the Global Energy Management & Sales business unit, under the supervision of the Head of Compensation & Benefits. The Compensation & Benefits department is composed by 6 other team members, based in Belgium and France.

He/she is in charge of Compensation and Benefits initiatives & projects while ensuring the operational management of the reward processes, policies and practices contributing to attract, retain and motivate high-quality employees while enhancing GEMS as the best place to work.

Role:

• Master the numbers to drive C&B strategy: collect, extract and consolidate and analyze HR data from multiple sources (HRIS, payroll, performance management systems, etc.) to support C&B processes and campaigns such as annual salary review, LTI campaign and employee shareholding and profit sharing plans, etc.
• Participate to the data cleaning and data accuracy in a specific context of HRIS tool change, for the C&B processes (reward tool, payroll instructions, reward letters)
• Ensure data quality and accuracy in close collaboration with HRIS and HR partners
• Create monthly reporting and follow-up HR KPIs (resignation rates, promotions, off-cycle salary budgets, etc.)
• Prepare statistical analyses and reports for the various stakeholders such as Compliance department, Compensation Committee, Management Committee, Finance department, HR group, etc.
• Provide budgetary control of salary costs and provisions (bonus pool, standard costs, Expats...) in collaboration with Management Control and the Tax Department (Transfer Pricing)
• Proactively call out potential overspend and savings/optimization
• Participate in benchmarks surveys
• Support different C&B projects (Gender index, Profit sharing, shareholding plan, individual statement reward, reward tool testing)

Hard skills:

• Minimum 3 years of experience in HR controlling in an international group
• Excellent knowledge of Excel and Microsoft pack office
• Power BI knowledge is an asset
• Rigorous with strong analytical mindset and detail oriented
• Ability to adapt to payroll systems and databases
• Structured and organized

Soft skills :

• Rigor and pragmatism
• Resilience to stress and perseverance
• Team player and solution oriented

Languages :

• Fluent in English

If you meet these requirements, then you are the talent we are looking for. Do not waste time! 

Apply by attaching your updated CV, regardless your gender.

ENGIE Global Energy Management & Sales is committed to create a gender-neutral environment that unlocks the potential of everyone and provides equal employment opportunities for all individuals. 

All our positions are open to people with disabilities, please let your recruiter know if you need reasonable accommodations to be able to participate in the recruitment process, they will be happy to assist you. 

About ENGIE:

Our group is a global reference in low-carbon energy and services. Our purpose (“raison d’être”) is to act to accelerate the transition towards a carbon-neutral world, through reduced energy consumption and more environmentally-friendly solutions, reconciling economic performance with a positive impact on people and the planet. We rely on our key businesses (gas, power, renewable energy, services) to offer competitive solutions to our customers. With our 96,000 employees, our customers, partners and stakeholders, we are a community of Imaginative Builders, committed every day to more harmonious progress.

What You Can Expect

As our The Customer Retention Analyst I, you will be responsible for maintaining and improving customer loyalty by addressing issues, providing solutions, and enhancing customer satisfaction. This role involves engaging with ENGIE customers looking to renew their contract and implementing strategies to retain customers. This role will sit in Houston, TX, reporting to the Customer Rentention Advisor

• Handle inbound and outbound customer retention calls, emails, and chats with professionalism and empathy
• Identify customer concerns and provide appropriate solutions to enhance satisfaction
• Develop and implement strategies to reduce customer turnover

What You’ll Bring

• You hold a Bachelor's degree in Business Management, or we will accept three (3) years of relevant work experience where you gained hands-on skills in customer service delivering high quality service
• This is an entry-level position, and prior experience is not necessary. You will be expected to manage customer retention efforts, ideally within a customer service role, by communicating directly with customers to address concerns and enhance their experience with the brand. You will also manage inbound and outbound calls while communicating effectively. Exposure to customer service settings would be advantageous
• You are knowledgeable in the Retail Electric Provider (REP) industry, with working knowledge of ERCOT and Non-ERCOT Markets (PJM, MISO, NYISO)
• You have strong interpersonal and communication skills, with the ability to handle difficult conversations and resolve conflicts effectively
• You are proficient in using customer relationship management (CRM) software and maintaining accurate records of customer interactions
• You are skilled in problem-solving and analytical thinking, with the ability to navigate multiple systems for research
• You will work independently and collaboratively with other departments to resolve customer issues promptly, while meeting retention targets and KPIs
• You are proficient in Microsoft Excel, Word, and PowerPoint, and have excellent verbal and written communication skills, including the ability to type at least 40 WPM

Additional Details

• This role is eligible for our hybrid work policy consisting of a minimum three (3) days in the office at the Houston, TX office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $61,400 – $94,070 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.    

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.