What You Can Expect

As our Operational Data and Document Management Intern, you will play a vital role in maintaining the accuracy of operational documents, analyzing data from our monitoring tools, and evaluating rooftop safety data. This internship provides an excellent opportunity to cultivate essential professional skills, especially in the realm of solar activites and asset management. The position requires a commitment of up to 40 hours per week. This internship program spans three (3) months, from May 2024 to August 2024.

• Ensure all operational documents are accurately recorded in SharePoint
• Track and manage requests to complete document folders
• Analyze operational data from our current monitoring tools
• Compare and contrast findings with data from our old monitoring tool to identify trends, discrepancies, and areas for improvement
• Review data gathered from ENGIE rooftop safety assessments
• Identify potential safety risks and propose solutions to mitigate them

What You’ll Bring

• You are at least a sophomore pursuing a Bachelor’s degree in Data Analysis with a focus in Information Systems or related field
• You are proficient in Microsoft SharePoint and data analysis tools
• You have strong analytical skills and attention to detail
• You are knowledgeable in safety standards, regulations, or renewable energy
• You have exposure to legal business agreements

Additional Details

• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $21.00 - $25.00 USD hourly 

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Exciting Opportunity: Debt Recovery Team Manager Leeds - Energy

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

Purpose of the job

ENGIE are recruiting for a Debt Recovery Team Manager to be based in Leeds.  The job holder will be responsible for the management of overdue debt through the disconnections process and internal and external legal process.  This is a hybrid role, working full time Monday to Friday.  On offer is a competitive salary, bonus and benefits package.

Key responsibilities:

• Supervise the Debt Recovery and Disconnections team including overseeing the warrant and legal process
• Assisting and sometimes liaising with customers and their representatives in order to expedite the claim process and where possible recover the full outstanding or where appropriate achieve settlement of outstanding debt
• Work alongside internal legal team on claims over £50k where necessary
• Approve settlements and write-offs in a timely manner and authorise legal action, write offs and settlements within set delegations
• Ensuring the Legal tracker and Debt Recovery tickets are maintained and that the team are working within the delegations of authority
• Manage the full legal process with external solicitors
• Act as main point of contact for external solicitors’ queries in respect of claims
• Ensure expenditure related to the external legal process is controlled
• Validation and sign off of Disconnection and External Legal Costs invoices including process serves and traces in line with DLAs

Experience and skills:

• Working knowledge of gas and electricity industry processes across, SME and I&C.
• Understanding of the customer lifecycle and interdependencies between Credit Control and interfacing departments.
• Proven ability to organise and produce accurate work to tight deadlines.
• Highly numerate and awareness of cost recovery.
• Verbal reasoning skills
• Microsoft Office proficient.
• Able to demonstrate a practical approach to problem solving.
• Ability to manage conflicting priorities.
• Proven record of excellent customer service.
• Quality and breadth of experience of credit control.
• Preferable previous team leader experience

Qualifications:

• GCSE English Grade C (or equivalent).
• GCSE Mathematics Grade C (or equivalent).

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

What You Can Expect

As an intern in our Westminster, CO office, you will work as a supporting key member of the Project Management (PM) and Construction Management (CM) team within the Utility-Scale Renewable Development business.

Every day you will support the Project and Construction Management staff with project start up activities for ENGIE’s project portfolio of wind, solar and battery storage projects.  

In this role you will be responsible for:

• Reporting and project start up and closeout activities and exhibit reviews
• Review and update process maps and documents for PM and CM activities and support the activities within the ProCore application system
• As an intern you will travel to construction project sites as needed to shadow the Construction Manager or Senior site member on the work being done, audits, and safety inspections
• Documentation of activities, create reports out of Procore, review daily reports for quality and non-conformance
• Attend weekly Construction Project meetings

What You Will Bring

• Actively in university working towards a bachelor’s degree in mathematics, science, engineering or similar technical or analytics based program
• Able to work up to 40 hours per week
• Strong communication and presentation skills
• Proficiency in Microsoft Word, Excel, PowerBI, and PowerPoint skills
• Ability to aggregate data on projects for reporting
• Extremely organized, results-driven, consistent, and reliable attendance with the ability to manage time efficiently and a self-starter
• Ability to operate with high energy and flexibility and able to manage priorities in a fast-paced, dynamic working environment
• Strong technical writing capabilities, attention to detail, and organizational skills
• Team player with the willingness to help others
• Capability to collaborate across departments within the company and with external customers

Additional Details

• The internship work term will be from May 2024 to August 2024
• This role is eligible for our hybrid work policy
• Must be willing and able to comply with all ENGIE ethics and safety policies 
• Ability to travel up to 25% to construction sites

Compensation

Salary Range: $21.00 – $28.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@ENGIE.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Exciting Opportunity: I&C Client Support Advisor

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role:

The role holder will be responsible for the end to end management of Retail Ops processes for I&C customers from Customer Setup and Registration, to Metering, Consumption and Settlement, and through to Billing, Credit Control and Customer Service. Working as part of the I&C Specialist team, the role holder will become an expert in a minimum of two team processes and will ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.

Key responsibilities:

• To manage a minimum of two team processes within the I&C specialist team ensuring that we adhere to team targets and SLAs.
• Provide regular progress updates to the Senior Administrator and Team Leader ensuring all issues are escalated in a timely manner.
• Responsible for interfacing with key customers and partners within agreed SLAs and in line with regulation.
• Providing reporting updates and feedback to other Retail Ops teams ensuring overall Retail Ops targets are achieved.
• To keep customers and partners regularly informed of progress, with consistency in communications and adhering to our policies at all times
• To keep accurate, detailed and up to date notes, in all systems.
• To adhere to internal policies, risk frameworks, industry compliance and other requirements.
• To identify themes of process and system issues that are creating high volumes of queries, complaints, disputes and poor customer experience.
• To take actions, working with other teams / departments if necessary, to improve customer experience
• To ensure that all processes are operated in a timely and efficient manner with a focus to provide excellent customer service at all times
• To provide a seamless handover of information to other teams.

Skills & Experience:

• Excellent communication skills (including written and telephone skills).
• Numerical skills.
• Microsoft Office proficient.
• Proven record of excellent customer service.
• Able to produce accurate work within tight deadlines.
• Proven organisational skills.
• Self-management.
• Results focus
• Drive to achieve continuous improvements
• Able to manage conflicting priorities
• Awareness of wider ENGIE business is desirable
• Passed probation period in current role within Retail Ops
• Previous knowledge of a Retail Ops process area

Qualifications:

• GCSE Maths and English Grade C (or equivalent) or above
• Degree level (or equivalent), preferable

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.
 

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

What You Can Expect

As our High Voltage Shop Intern, in Columbus, OH, at The Ohio State University. You will be responsible for supporting multiple aspects of the campus’s high voltage distribution and maintenance as well as electrical reliability of campus chill water and steam plants. Every day you will document and update campus HV system drawings and develop an organized repository for existing and future drawings. You will report to the High Voltage Operations and Maintenance Manager. The internship work term will be approximately June 3, 2024-August 30, 2024.

What You’ll Bring

• You are a junior or senior working toward a Bachelor’s degree in Electrical Engineering at The Ohio State University
• You will organize and prioritize work and handle multiple tasks, and be able to communicate effectively, both written and verbally
• You have strong-interpersonal skills and self-motivated
• You have knowledge of general procurement processes or business principles
• You have experience with the software included in the Microsoft Office Suite, particularly word processing, spreadsheets and database programs

Additional Details

• This role requires attendance at a worksite on a daily basis
• Must possess a valid U.S. driver’s license
• Must be willing and able to comply with all ENGIE ethics and safety policies
• 10 hours per week minimum; Additional hours/weeks may be available based on business needs and will be discussed in advance with your supervisor
• Must be willing and able to comply with ENGIE’s policy with respect to COVID vaccination and testing
• Work environment includes a blend of indoor office setting and some outdoor site visits and walk throughs during construction phase
• While performing the duties of this job, the employee is not exposed to weather conditions
• The noise level in the work environment is usually moderate
• Ability to meet highest attendance requirements
• Ability to handle multiple assignments on a timely basis with a high degree of accuracy

Compensation

Salary Range:  $21.00 to $22.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

Our intern located at the University of Iowa campus in Iowa city will be learning how to safely treat drinking water at our Grade IV Water Treatment facility where we treat both surface and ground sourced water. The intern will learn to  perform clarification and lime softening methods and will  also utilize reverse osmosis and activated carbon treatment processes. The minimum certification required to independently operate the University of Iowa Water Plant is a Class II Water Operator Certification. The student employment program at the Water Plant will be aimed toward helping students achieve a Water Operator Certification.  As part of your training  you will learn how to properly test water, and to understand the results.  You will also learn the regulatory basis for water quality requirements, and effluent / by-product disposal requirements.

Every Day you will learn new tasks in our treatment process. You will take samples and learn to adjust chemicals (automated) based on  the chemical properties of the water. You will be monitoring SCADA screens and learning how the plant is supposed to operate. As well as troubleshooting equipment, while conducting walk-throughs of the plant checking on equipment and logging  testing results and findings from making your rounds.

We are very flexible during the school year you can come in and train during any of our operating shifts. to gain hours and operational experience.  You will work rotating shifts on assigned weekends ( we operate three shifts). 

What You’ll Bring

• You will be an enrolled student at the University of Iowa
• You have an interest in construction, energy, sustainability, or engineering

Additional Details

• This role requires attendance at a worksite 
• Office: Basic word, one note and spreadsheet functions
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Must be able to climb ladders, and use catwalks
• Must be able to use Excel and OneNote for reporting testing results and plant operating conditions during shift
• Attention to detail, accurately test and interpret test numbers, and notice anomalies

Compensation

Salary Range:  $20.00 – $32.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

In 2020 The University of Iowa (UI) entered a 50-year, trailblazing partnership with the University of Iowa Energy Collaborative (UIEC), a joint venture between ENGIE, Meridiam, and Hannon Armstrong, to operate, maintain and enhance the university’s Utility System.  As the founding member of this joint venture, ENGIE designs, builds, operates, and maintains the energy infrastructure delivering safe, reliable, cost-effective, and sustainable energy solutions in producing and distributing steam, electricity, chilled water, and domestic water to the main campus in Iowa City, Iowa and a nearby satellite campus. 

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

The Cash Application Analyst II facilitates cash postings, analysis, and remediation of cash applications for all cash receipts, ensuring accurate and timely application to customers’ account. In this role the Cash Applications Analyst acts as a liaison to the Collections team and reconciles daily cash postings and research discrepancies to ensure proper resolution.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed

This is a CONTRACT POSITION.

Your employment will be held by a third-party company of ENGIE’s choosing. Any offered contract role will not constitute an offer for nor guarantee of future employment with ENGIE.

Duration:

• Six Months

Compensation:

• Pay Rate: $26.00

Location:

• Houston (Hybrid)

What you’ll do:

• Timely and accurately cash matching in ENGIE’s ERP system
• Reconcile daily cash match posting to bank account and analyze and research all
• unapplied cash receipts
• Function as the liaison with the Collections team for the proper application of cash
• receipts
• Analyze cash receipts, ensuring the correct cash amounts remitted, are applied and
• allocated accurately to customer accounts
• Research all discrepancies between the cash receipt submission and customers’
• outstanding balance to ensure timely resolution
• Track and report on all in transit cash receipts
• Provide daily status update to Manager
• Make recommendations to Manager on process improvements that streamline the cash application activity
• Participate in major department projects and take an active role in cross-functional
• teams to assist in driving quality improvements, processes, and initiatives
• Acts as a team member with all ENGIE staff
• Comply with all ENGIE policies and procedures and perform other duties as assigned

What you bring:

• Bachelor’s Degree Accounting or Business
• Minimum of 2 years relevant experience
• Billing or operations experience in multiple markets preferred
• Mathematically inclined
• Strong analytical ability with attention to detail, and goal oriented
• Detail oriented with the ability to follow up, prioritize and manage multiple
• responsibilities and assignments in a timely manner with a high degree of accuracy
• Self-motivated without assistance from Manager and Supervisor
• Proficient with standard office software packages MS Office Suite, and PC skills
• Independent thinker, excellent verbal, and written communication skills
• A high degree of reliability and strong ethics
• Productive and efficient, with a fast accurate turn-around
• Ability to use multiple data systems
• Collaborator with the ability to work well with others

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone. 

Unite with us in leading the transformation of the world of energy!  ENGIE is looking for talented and motivated individuals to create the future of energy and customer solutions.  Join a rewarding and flexible work environment that encourages innovation and creativity to help customers meet their energy challenges today and in the future.  Are you up for the challenge?

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All employment decisions at ENGIE are based on business needs, job requirements, and individual qualifications.  ENGIE is committed to providing equal employment opportunities regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship, age, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity, or gender expression (including transgender status), sexual orientation, marital status, civil union, or domestic partnership status, military service or veteran status, physical or mental disability, protected medical condition, genetic information, or any other legally protected category (referred to as “protected characteristics”) as defined by applicable federal, state or local law in the locations where we operate.

ENGIE complies with all federal, state, and local minimum wage laws.  

Your talent acquisition partner can share more specific information regarding the salary for the position based on the work location. 

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

What You Can Expect

As our Engineering Intern, in Columbus, OH at The Ohio State University you will be responsible for supporting ENGIE’s Central Capex and Major Partnerships team, concentrated on various technical engineering measures for The Ohio State University’s District Energy System. Every day you will use energy accounting, modeling, and forecasting. You will report to the Senior Energy Engineer. This internship work term will be approximately from June 3, 2024-August 30, 2024.

What You’ll Bring

• You are a Senior- Undergraduate; Graduate or PhD level student
• You have a GPA of 2.5 or higher
• You have focused on energy, sustainability, or mechanical engineering for current research and/or previously obtained degree (undergraduate / graduate) majors
• You will consolidate process data of The Ohio State University’s district energy system to support decisions about infrastructure investments, equipment upgrades and to support expansion planning
• You will collaborate in other  work assignments including feasibility assessments, optimization and energy savings analyses, technology feasibility analyses, equipment accounting and organization, design plan reviews, and attending design meetings
• You are confident in project work that will cover capacity roadmaps, hydronic delta-T analyses, decarbonization studies, procurement and sourcing of utilities, and implementation and engineering acumen to support similar areas

Additional Details

• This role is eligible for our hybrid work policy
• This role requires attendance at a worksite on a weekly basis
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Ability to meet highest attendance requirements
• Ability to handle multiple assignments on a timely basis
• Strong organizational, prioritization and time management skills.
• Demonstrated ability to take initiative
• Proficient with reviewing technical engineering drawings, plans, and specifications
• Proficient with engineering economics and cost estimating
• Proficient knowledge with district energy systems and associated major equipment and components, interplay and relationship between energy streams
• 10-20 hours per week, Additional hours/weeks may be available based on business needs and will be discussed in advance with supervisor
• Additional terms may be available if interest by candidate and deemed appropriate by supervisor

Compensation

Salary Range:  $24.00 to $32.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

What You Can Expect

As our Intern, Strategic Sourcing Analyst you will support the ENGIE Renewables Engineering and Delivery team with broader Renewables Business Unit to support the procurement of key solar and energy storage equipment. You will get the opportunity to engage with suppliers to obtain commercial and technical information needed for vendor qualification & system design. This internship program spans three (3) months, running from June to August 2024 and report to the Sr. Manager Strategic Sourcing – Solar. Don't miss this opportunity to kickstart your career journey with ENGIE.

• Completion of the unified flash test database project to streamline data management, improve vendor oversight, and establish a clear wattage baseline for operations and asset management
• Establish an improved process for collecting key data for project managers in support of IE review
• Assist in administration of RFQ process with identified vendors, lead Purchase Order Processing and Management
• Monitor Vendor Delivery and Performance, Communication within Engineering & Project Management on order status with vendors to expedite delivery of orders

What You’ll Bring

• You are currently pursuing a Bachelor’s degree in Business Administration, Supply Chain, Engineering or at least a Junior in college pursing Business  Administration Supply Chain, Engineering related field

• You possess the ability to create documents and recognize process improvements
• You can read and understand construction drawings and technical product specifications
• You have demonstrated the ability to be a self-starter and a team player, collaborating with others to optimize business processes
• You are proficient in advanced skills in Microsoft Excel, Word, Teams, SharePoint, and Project
• You have a passion for renewable energy procurement, showing potential for development
• You possess excellent organizational and planning skills

Additional Details

• This role is eligible for our hybrid work policy, consisting of  with a minimum of two (2) days in the Denver, CO office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range:  $21.00-$25.00 USD hourly

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed. 

Exciting Opportunity: Customer Journey Manager in Leeds

About Engie

ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind, biogas), whilst supplying energy to organisations of all sizes.

We are reshaping the energy future by reconciling economic performance with a positive impact on people and the planet, and we are looking for people who are committed to help turn our vision into reality.

About the role

ENGIE are recruiting for a Customer Journey Manager based in Leeds. This is a hybrid role, working full time Monday to Friday (2 days in our Leeds office). On offer is a competitive salary, bonus and benefits package.

The post holder will play a key role is to shaping our customer journey strategy, ensuring a seamless experience across all touchpoints and platforms.

Key Accountabilities

• Develop comprehensive customer journey maps to understand and document the end-to-end customer experience
• Identify key touch points and moments of truth throughout the customer lifecycle
• Responsible for the end-to-end customer journey, experience and performance of the customer journeys
• Create smarter and more customer friendly solutions that make our customer journeys easy, intuitive and digitally led
• Measure success of implementations and work with key stakeholders to adjust or adapt/change where implementations are not as effective as expected or there is a lack of customer engagement to ensure success.
• Collaborate with key stakeholders and colleagues across the division to prioritise and deliver improved and enhanced customer journeys
• Implement continuous improvement initiatives based on customer feedback and market trends.
• Monitor and evaluate the success of implemented strategies and adjust as needed.
• Leverage customer relationship management (CRM) tools and other relevant technologies to streamline processes and enhance the customer journey.
• Stay updated on emerging technologies that can improve customer experience
• Define and monitor key performance indicators (KPIs) related to customer satisfaction, retention, and overall journey success
• Prepare and present regular reports to the leadership team, highlighting areas of improvement and success.

Knowledge and Skills

• Understanding of project and programme management techniques and management of risk
• Knowledge of B2B electricity and gas UK Retail business processes and systems is preferable
• Familiarity with customer relationship management (CRM) systems.
• Knowledge of marketing automation tools and analytics platforms
• Understanding customer needs, behaviours and preferences through their journey
• Analysing customer data to identify trends, pain points, opportunities and how effective the customer journey Ability to develop strong relationships and work effectively across multiple teams, whilst also being comfortable working in a fast paced agile environment
• Prepared to take ownership and accountability for key deliverables (including resolution of risk events that arise from time to time) and to challenge the status quo.
• Excellent communicator and facilitator with the ability to diffuse tense situations and deal with conflict across different levels of an organisation
• Ability to analyse commercial performance, customer insight and journey funnel data to drive and track impact of changes.
• Challenging the business to drive for an innovative solution; “think out of the box” and ensuring best in class solution designs
• Evidence of making decisions which produce successful outcomes
• Project management skills and the ability to drive cross-functional collaboration.
• Strong analytical skills with the ability to translate data into actionable insights

What benefits we offer?

Flexible Working

We understand the importance of work-life balance and recognise that everyone is striving to find the perfect one between work and home life. That's why we offer a hybrid working model that combines the convenience of remote work with the benefits of collaborating in a professional office environment. You'll have the flexibility to work from home part of the time, allowing you to optimise your productivity while enjoying a comfortable work setup.

Bonus Programme

We reward your hard work and dedication with a competitive bonus programme that recognises and values your contributions. Your efforts are appreciated and directly reflected in your financial rewards.
 

Life Assurance

We prioritise your peace of mind by offering life assurance coverage. You can feel confident knowing that your loved ones will be protected in the event of the unexpected.
 

Income Protection

Your financial security matters to us. Our income protection benefits ensure that you have a safety net in place, providing a valuable source of income if you're unable to work due to illness or injury.
 

Employer Pension Contribution

We invest in your future by contributing to your pension plan. You can enjoy the confidence and peace of mind that comes with knowing that you're building a solid foundation for your retirement.
 

Healthcare Cash Plan

Your well-being matters to us, which is why we provide a healthcare cash plan. You'll have access to a range of healthcare benefits, including reimbursement for medical expenses, dental and optical care, and more. Take care of yourself and your family's health without financial worries.
 

myENGIE

We offer a range of flexible benefits to employees alongside hundreds of retail and lifestyle discounts through myENGIE.

Diverse Employer

ENGIE’s purpose is to accelerate the transition towards a carbon-neutral economy, through reduced energy consumption and more environmentally friendly solutions, and we know that the most successful businesses are the most sustainable ones. Diversity, equity and inclusion is key to sustainability and success and our goal is to attract, engage and retain the best talent, bringing the best thinking to our business from inside and outside of our industry. Our ambition is to make sure everyone at ENGIE feels valued, respected and included. We know that diverse teams have more creativity, imagination, innovation and problem solving capabilities, so we are committed to tackling inequalities and creating a diverse and inclusive business.

Equal Opportunity

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes only. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.